Cons (-) We did have troubles with the door with the keypad not working for the last four days of our stay but the Hotel staff were very accommodating.
4 stars
Helnan Phønix Hotel
Photos of Helnan Phønix Hotel
Overview
Hotel with a fitness center, steps from Aalborg Historical Museum Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and conference space. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite. Helnan Phønix Hotel offers 224 accommodations with hair dryers. Televisions come with cable channels. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Recreational amenities at the hotel include a fitness center.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences
Amenities at Helnan Phønix Hotel
- Fitness centre
- Restaurant
- Free Wi-Fi
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Meeting/Banquet facilities
- Internet
- Parking
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fire extinguisher
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Dustbins
- Conditioner
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- Allergy-free room
- No smoking
- Upper floors accessible by stairs
- Designated smoking area
- Private entrance
Services and conveniences
- Conference rooms
- Wake-up service
- Currency exchange on-site
- Meeting/Banquet facilities
- Key access
- Key card access
- 24-hour front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
General
- Family rooms
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Sofa bed
- Cleaning products
- Wardrobe or closet
Pool and spa
- Spa
- Hot tub
- Sauna
Dining
- Packed lunches
- Restaurant
- Breakfast in the room
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Laundry
- Laundry service
Things to do
- Board games/puzzles
Family friendly
- Cribs available
Fitness
- Fitness centre
Reviews of Helnan Phønix Hotel
7.8
Good
2733 verified ratings
Wonderful
751
Very good
650
Good
682
Okay
255
Fair
217
Mediocre
104
Poor
74
Summary of reviews
Guests say
Guests appreciate the excellent location of the hotel, often highlighting its proximity to the city center and convenience. Breakfast is consistently praised as delicious, contributing to a positive experience. However, there are notable concerns regarding cleanliness and maintenance, with guests pointing out issues like outdated facilities and ineffective service during busy events.AI-generated from customer reviews
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Score by provider
7.8 out of 10
335 reviews
8.9 out of 10
1 review
7.9 out of 10
2 reviews
10 out of 10
1 review
All reviews
Location
Vesterbro 77, 9000 Aalborg, North Jutland
What's nearby
- Aalborg Historical Museum134 m
- Aalborg Monastery164 m
- Budolfi Cathedral221 m
- Gammeltorv244 m
- Jomfru Ane Gade275 m
- Jens Bangs Stenhus330 m
- Franciscan Friary Museum384 m
- Vor Frue Kirke0.5 km
- Danish Emigration Archives0.5 km
- Aalborg Congress and Culture Center0.5 km
- Aalborg Castle0.6 km
- Aalborg Tower1 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Helnan Phønix Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Helnan Phønix Hotel
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See most recommended stays in AalborgGood to know
Value for money | 8.0 |
|---|---|
Distance to city centre | 0.2 km |
Nearest airport | Aalborg |
Distance to airport | 6.4 km |