Overview

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Le Petit Charme-inn
Top City Hotel

Metzggasse 28, 3920 Zermatt, Valais, Switzerland
+41 27 967 59 00

€85+

Overall guest ratings

8.5/10 Excellent
based on 1,326 reviews

Review highlights

  • 9.6
  • 9.5
  • 9.2
  • 6.7

Good to know

  • Great reception
  • Awesome terrace
  • Friendly service

Nearby

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    About

    Putting you near winter activities like downhill skiing and snowboarding, Le Petit CHARME-INN is a great choice for your ski vacation in Zermatt. Guests have more money for fun in the snow with free perks like WiFi and buffet breakfast daily between 7 AM and 10:00 AM. Ski storage is also available.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Internet
    • Skiing
    • No smoking
    • Restaurant
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,326 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      10.0 "100% thought the service was very professional."
    • 9.5 "Excellent breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 9.2 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.6 "86% liked the proximity to shopping."
    • 8.9 "Vibe was good."
      8.9 "89% thought, the hotel was modern."
      9.8 "98% enjoyed the friendly atmosphere."
      8.5 "85% thought the hotel was luxurious."
      8.3 "83% said it was a stylish hotel."
    • 6.7 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      6.5 "For 65%, maintenance was acceptable."
      6.9 "Only 69% thought the shower was ok."
      5.3 "Only 53% thought the furniture was functional."
      5.0 "50% thought the minibar was ok."
    • 3.6 "Not very comfortable."
      1.6 "84% said rooms were small."
      3.3 "67% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
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    Overall rating

    8.6 Excellent
    based on 901 reviews
    • 9.7 "Excellent breakfast."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      10.0 "Management was excellent, said 100%."
      10.0 "100% thought the service was very professional."
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Vibe was good."
      9.0 "90% thought, the hotel was modern."
      8.4 "84% thought the hotel was luxurious."
      9.7 "97% enjoyed the friendly atmosphere."
    • 8.8 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      9.5 "95% loved the terrace."
    • 6.5 "Rooms are ok."
      6.1 "For 61%, maintenance was acceptable."
    • 3.5 "Not very comfortable."
      4.8 "52% didn't like the uncomfortable beds."
      1.6 "84% said rooms were small."
      3.6 "64% criticized the small bathroom."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 265 reviews
    • 9.5 "Excellent breakfast."
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 9.2 "Food is to die for."
    • 9.1 "Awesome vibe."
      9.8 "98% enjoyed the friendly atmosphere."
      9.1 "91% thought, the hotel was modern."
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 3.6 "Not very comfortable."
      1.6 "84% said rooms were small."

    Overall rating

    8.7 Excellent
    based on 159 reviews
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 9.4 "Excellent breakfast."
    • 9.0 "Terrific location."
    • 8.9 "Vibe was good."
      9.1 "91% thought, the hotel was modern."
    • 8.5 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.3 "93% loved the terrace."
    • 4.0 "Not very comfortable."
      2.4 "76% said rooms were small."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Awesome terrace"
    "Friendly service"
    data provided by TrustYou

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