Overview

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Hilton York

1 Tower Street, York, Y01 9WD, United Kingdom
+44 190 464 8111

€107+

Overall guest ratings

7.9/10 Good
based on 3,320 reviews

Review highlights

  • 8.9
  • 8.8
  • 4.8
  • 3.8

Good to know

  • Friendly service

Nearby

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    About

    Explore everything that historic York has to offer from the Hilton York Hotel. Conveniently located inside the city walls and opposite Clifford’s Tower, this York hotel is within walking distance of some of the town’s most popular tourist attractions and the business district. Consider traveling on public transport; the York train station is only minutes away. Your contemporary room at this York hotel has everything you need to help you feel at home. Relax on the comfortable bed as you watch on-demand movies. Step up to one of the hotel’s Executive Rooms or Suites for special extra touches and more space. Work from the comfort of your room thanks to the large desk and high-speed internet access or use the hotel’s 24-hour business center With a choice of two fully serviced bars and restaurants, there is something on offer at the Hilton York hotel to satisfy all tastes. Savor options ranging from elegant, locally sourced cuisine to exciting Tex-Mex combinations. The restaurants serve breakfast, lunch and dinner Host a business meeting in York in the eight flexible function rooms at the Hilton York hotel. Invite up to 180 guests for a small conference or make use of the conservatory area for a Student Ball or private function

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    Hilton

    AMENITIES

    • Facilities for disabled guests
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Wi-Fi
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 3,320 reviews
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.4 "84% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
      7.4 "Housekeeping was great, according to 74%."
    • 8.6 "Breakfast is good."
    • 5.6 "Food is average."
      6.1 "The price was ok for 61%."
      5.0 "50% thought the dining experience was appropriate."
      5.6 "56% thought the snacks were adequate."
    • 5.5 "Average cleanliness."
    • 4.8 "Bar is not good."
      3.2 "68% said beverages were too expensive."
      0.9 "Bar service was unacceptable, according to 91%."
    • 3.8 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.8 "92% didn't like the architecture."
      1.7 "83% thought the facilities needed updating."
      4.4 "For 56%, the lobby entrance was sub-standard."
      0.0 "100% complained about the elevator."
    • 3.8 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      3.2 "68% didn't like the unstylish hotel."
      4.4 "For 56%, the lobby entrance was sub-standard."
    • 3.8 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.7 "73% said rooms were small."
      4.8 "52% said rooms were dirty."
      0.8 "92% thought they were poorly maintained."
      0.5 "95% criticized the small bathroom."
      1.5 "85% had problems with the shower."
      2.1 "For 79%, the rooms looked old."
      1.1 "Air conditioning was criticized by 89%."
      1.8 "82% said the bathroom was dirty."
      2.2 "78% found problems with the furniture."
      1.9 "81% thought the tv was sub-standard."
    • 3.6 "Not very comfortable."
      2.7 "73% said rooms were small."
      2.3 "77% thought it was too noisy."
      0.5 "95% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
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    Overall rating

    8.0 Good
    based on 2,423 reviews
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.5 "85% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
      8.0 "Housekeeping was great, according to 80%."
    • 8.8 "Location is great."
      8.8 "88% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Breakfast is good."
    • 4.9 "Not very clean."
      4.4 "56% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
    • 4.8 "Bar is not good."
      3.1 "69% said beverages were too expensive."
      1.1 "Bar service was unacceptable, according to 89%."
    • 4.8 "Disappointing food."
      3.0 "70% did not like what was on the menu."
      1.4 "86% did not like the vegetable dishes."
      4.5 "55% did not enjoy the desserts."
      4.6 "For 54%, the dining experience was not enjoyable."
      1.6 "84% said the pork dishes didn't taste good."
      4.8 "52% were unsatisified with the snacks."
    • 4.0 "Not very comfortable."
      3.9 "61% said rooms were small."
      1.8 "82% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      1.3 "Air conditioning was criticized by 87%."
    • 3.9 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      3.9 "61% said rooms were small."
      4.4 "56% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
      1.4 "86% had problems with the shower."
      1.8 "For 82%, the rooms looked old."
      0.7 "93% criticized the small bathroom."
      1.7 "83% said the bathroom was dirty."
      2.3 "77% found problems with the furniture."
      1.7 "83% thought the tv was sub-standard."
      1.3 "Air conditioning was criticized by 87%."
    View all review categories

    Overall rating

    7.9 Good
    based on 763 reviews
    • 8.9 "Breakfast is good."
    • 8.7 "Location is great."
      9.6 "96% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      8.2 "82% found the restaurant service to be one of the best."
    • 6.1 "Food is average."
    • 5.3 "Bar is ok."
    • 3.6 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      2.9 "71% didn't like the unstylish hotel."
    • 3.2 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      0.6 "94% didn't like the architecture."
    • 3.2 "Terrible value."
      3.1 "69% thought it was overpriced."
    • 2.4 "Awful rooms."
      4.3 "57% didn't like the uncomfortable beds."
      2.1 "79% said rooms were small."
      1.4 "86% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      4.5 "55% said rooms were dirty."
      0.4 "96% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
      2.2 "For 78%, the rooms looked old."
      4.9 "51% were unhappy with the view."
      1.9 "81% found problems with the furniture."
      2.2 "78% thought the tv was sub-standard."
      1.5 "85% had problems with the shower."
    • 2.4 "Disappointing internet connection."
      3.1 "69% thought it was overpriced."
      0.9 "91% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.8 Good
    based on 132 reviews
    • 8.6 "Breakfast is good."
    • 8.6 "Great service."
      9.6 "96% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.6 "86% thought the service was very professional."
    • 8.6 "Location is great."
    • 5.9 "Food is average."
    • 5.3 "Average cleanliness."
    • 3.6 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.6 "74% said rooms were small."
      0.7 "93% thought they were poorly maintained."
      4.8 "52% said rooms were dirty."
      1.0 "Air conditioning was criticized by 90%."
    • 3.5 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      2.6 "74% said rooms were small."
      1.0 "Air conditioning was criticized by 90%."
    • 3.5 "Vibe wasn't good."
    • 3.3 "Value below average."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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