Overview

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Silken Ciudad de Vitoria
Best Hotel Building

Portal De Castilla 8, Vitoria-Gasteiz, Pais Vasco, Spain
+34 945 141 100

€54+

Overall guest ratings

8.6/10 Excellent
based on 3,336 reviews

Review highlights

  • 9.0
  • 8.9
  • 6.7
  • 6.2

Good to know

  • Comfortable beds
  • Professional service
  • Near city centre

Nearby

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    About

    Located near a train station, Silken Ciudad de Vitoria is a great choice for a stay in Vitoria-Gasteiz. Guests can indulge in massages, facials, or body treatments, and Vitoria serves breakfast and lunch. A bar/lounge and a snack bar/deli are other highlights, and rooms at this upscale hotel offer flat-screen TVs and minibars.

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    AMENITIES

    • Free Wi-Fi
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Gift shop
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 3,336 reviews
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.3 "93% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      9.5 "95% found the restaurant service to be one of the best."
      8.6 "86% were happy with the room service."
    • 8.6 "Bar is amazing."
    • 8.1 "Breakfast is good."
    • 7.7 "Good amenities."
      7.7 "77% thought the building was wonderful."
      7.6 "76% enjoyed the lobby entrance."
    • 6.7 "Rooms are ok."
      5.8 "For only 58%, the tv was ok."
      6.0 "60% thought the bathroom was big enough."
    • 6.2 "Average value."
    • 5.2 "Average cleanliness."
    • 5.1 "Vibe was decent."
    • 4.2 "Internet is poor."
      1.9 "81% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 2,568 reviews
    • 9.0 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      7.1 "Great parking, according to 71%."
      9.1 "91% liked the proximity to sightseeing."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      9.1 "91% thought the service was very professional."
      8.2 "82% said the reception staff was great."
    • 8.3 "Bar is amazing."
    • 8.0 "Breakfast is good."
    • 7.5 "High comfort."
      8.6 "86% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 6.7 "Rooms are ok."
      5.8 "For only 58%, the tv was ok."
    • 6.0 "Food is average."
      6.7 "Only 67% were satisfied with the menu."
      6.9 "69% thought the dining experience was appropriate."
    • 5.1 "Vibe was decent."
    • 5.0 "Average cleanliness."
      4.4 "56% said rooms were dirty."
      3.5 "65% said the bathroom was dirty."
    • 3.9 "Internet is poor."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 567 reviews
    • 9.1 "Terrific location."
      9.9 "City centre within easy reach, said 99%."
      9.4 "94% liked the proximity to sightseeing."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.8 "Good breakfast."
    • 6.8 "Average comfort."
      5.4 "For only 54%, the noise level was all right."
    • 6.5 "Rooms are ok."
      5.1 "Only 51% said rooms were clean enough."
    • 6.0 "Food is average."
    • 5.9 "Average value."
    • 5.8 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 5.1 "Vibe was decent."
    • 4.2 "Internet is poor."
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    Overall rating

    8.3 Excellent
    based on 200 reviews
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Location is great."
      9.9 "City centre within easy reach, said 99%."
    • 8.2 "Breakfast is good."
    • 6.8 "Average comfort."
    • 6.7 "Rooms are ok."
    • 5.7 "Average value."
    • 5.2 "Vibe was decent."
    • 4.8 "Not very clean."
      4.3 "57% said rooms were dirty."
    • 4.4 "Internet is poor."
      2.2 "78% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Professional service"
    "Near city centre"
    data provided by TrustYou

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