Good to know
|Value for money||8.5|
|Distance to city centre||0.9 km|
|"Great service, good location."||(in 50 reviews)|
|"Very clean and beautifully decorated."||(in 10 reviews)|
|"Very friendly and helpful staff"||(in 80 reviews)|
|"WiFi very poor"||(in 5 reviews)|
|"Very loud music till early hours of the morning."||(in 6 reviews)|
|"You had to pay to rent the bikes"||(in 3 reviews)|
Time of year
Show reviews that mention
|ado bus||in 9 reviews|
|beach club||in 47 reviews|
|bikes for free||in 13 reviews|
|close to restaurants||in 47 reviews|
|clothes storage||in 8 reviews|
|free breakfast||in 135 reviews|
|friendly staff||in 121 reviews|
|great location||in 85 reviews|
|great place to stay||in 5 reviews|
|guard at night||in 7 reviews|
|hotel is nice||in 9 reviews|
|huge room||in 16 reviews|
|local art||in 5 reviews|
|loud music||in 17 reviews|
|main drag||in 4 reviews|
|nicely decorated||in 10 reviews|
|really enjoyed||in 5 reviews|
|snacks that are available||in 12 reviews|
|tulum town||in 21 reviews|
|walking distance||in 9 reviews|
|wifi in our room||in 23 reviews|
Staff spoke perfect English and gave excellent tips. Room was cleaned daily. The bathroom was huge, the room was also not small and we had everything we needed. The breakfast was also great!
Everything was perfect!
Excellent location in City of Tulum. One block away from the main strip. Rooms were clean and WiFi was good. Breakfast was excellent. I love the extra security after late hours.
- The staff was amazing, very friendly and helpful. - The room and common area were very clean. - Free beach towels and beach access to Dos Ceibas hotel. - They changed our noisy room with another one (still noisy, but much better than the first one).
- The street noise was very disturbing (bars with loud music all night, big trucks in the morning). We could not sleep the first night at all, until they changed our room. - Few breakfast options.
I booked 2 nights and stayed 5. The staff and breakfast, the bed and shower; all perfect. I got a bicycle elsewhere and didn’t swim in the pool but it was such a comfortable location and a place to feel at home.
Since you are in the heart of tulum Pueblo, with the “strip” of bars/ restaurants around the corner, you will hear some music from a Mexican bar nearby. I expected that and joined the party one or twice. Other nights I slept right through it. Family’s staying in the hotel did not seem to have a problem either.
location is great
wifi has been an issue from time to time. no internet access many times.
With a stay at Ginger Hotel in Tulum (Tulum City Center), you'll be a 4-minute drive from Gran Cenote and 6 minutes from Playa Paraiso. Featured amenities include dry cleaning/laundry services, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 366 reviews
Value for money
Policies vary by room type and provider.
FAQs when booking at Ginger Hotel
Where is Ginger Hotel located?
Ginger Hotel is located at Calle Polar mza 5 Lote 9-1, 0.9 km from the centre of Tulum. Tulum Mayan Ruins is the closest landmark to Ginger Hotel.
When is check-in time and check-out time at Ginger Hotel?
Check-in time is 15:00 and check-out time is 11:00 at Ginger Hotel.
Does Ginger Hotel offer free Wi-Fi?
Yes, Ginger Hotel offers free Wi-Fi.
Does Ginger Hotel offer free parking?
Yes, Ginger Hotel offers free parking.
Does Ginger Hotel offer free airport shuttle service?
No, Ginger Hotel does not offer free airport shuttle service.
How far is Ginger Hotel from the airport?
Ginger Hotel is 64.4 km from Cozumel. Ginger Hotel is 109.7 km from Cancun.
Can you bring pets to Ginger Hotel?
No, pets are not allowed at Ginger Hotel.
Does Ginger Hotel have a pool?
Yes, Ginger Hotel has a pool on-site.
Most popular landmarks
- Tulum Mayan Ruins 1.1 km
- Tulum National Park 3 km
- Playa Paraiso 3.1 km
- Gran Cenote 3.7 km
- Tulum Monkey Sanctuary 6.1 km
- Casa Cenote 9.2 km