Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Bankokuya
Best Comfort

1 Tei Yuatsumi, Tsuruoka-shi, Yamagata, Tsuruoka 999-7204, Japan
+81 235 433 333

€123+

Overall guest ratings

8.3/10 Excellent
based on 781 reviews

Review highlights

  • 8.7
  • 8.2
  • 8.2
  • 6.9

Good to know

  • Friendly atmosphere
  • Impressive bathroom
  • Friendly service
  • Professional service

Nearby

    show all

    About

    Bankokuya is a great choice for a stay in Tsuruoka. Free perks include an airport shuttle and self parking.

    Less show all
    Hotels.com

    AMENITIES

    • Parking
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Designated smoking area
    • Non-smoking rooms available
    • Free airport shuttle
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 781 reviews
    • 8.7 "Breakfast is good."
    • 8.2 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      9.1 "91% liked the big bathroom."
    • 8.2 "Food is delicious."
      8.3 "Beef and steak dishes were excellent, according to 83%."
      7.9 "79% loved the dining experience."
      8.3 "83% enjoyed the fish/seafood dishes."
      8.3 "83% were happy with the price."
      7.7 "Yummy desserts, said 77%."
      8.9 "Pasta was excellent, said 89%."
    • 7.7 "Nice rooms."
      7.9 "79% were happy with the bathroom."
      9.5 "95% thought rooms were spacious."
      9.1 "91% liked the big bathroom."
      7.1 "71% enjoyed the shower."
    • 7.2 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      8.1 "81% said the booking process went smoothly."
    • 6.9 "Location is acceptable."
      5.3 "Reasonably accessible by car, said 53%."
    • 4.5 "Not very clean."
      4.1 "59% said rooms were dirty."
      3.9 "61% said the bathroom was dirty."
    View all review categories

    Overall rating

    8.5 Excellent
    based on 328 reviews
    • 8.9 "Very nice wellness & sports facilities."
    • 8.7 "Breakfast is good."
    • 8.4 "Comfort level is high."
      9.6 "96% thought rooms were spacious."
      9.2 "92% liked the big bathroom."
    • 8.3 "Rooms are great."
      8.2 "82% were happy with the bathroom."
      9.6 "96% thought rooms were spacious."
      9.2 "92% liked the big bathroom."
    • 7.2 "Good service."
      8.8 "88% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.7 "77% said the booking process went smoothly."
    • 6.6 "Location is acceptable."
      5.2 "Reasonably accessible by car, said 52%."
    • 5.6 "Bar is ok."
      5.6 "Alcoholic drinks were not bad, according to 56%."
    • 4.8 "Not very clean."
      4.5 "55% said rooms were dirty."
      3.9 "61% said the bathroom was dirty."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 351 reviews
    • 8.8 "Breakfast is good."
    • 8.3 "Food is delicious."
      8.2 "Beef and steak dishes were excellent, according to 82%."
      7.4 "74% loved the menu selection."
      7.0 "70% enjoyed the side dishes."
      7.5 "75% loved the dining experience."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 7.2 "Nice rooms."
      7.4 "74% were happy with the bathroom."
      9.3 "93% thought rooms were spacious."
      8.7 "87% liked the big bathroom."
    • 6.8 "Location is acceptable."
    • 4.2 "Not very clean."
      3.8 "62% said rooms were dirty."
      4.8 "52% thought it was rather dirty."
      3.7 "63% said the bathroom was dirty."

    Overall rating

    7.9 Good
    based on 101 reviews
    • 8.8 "Breakfast is good."
    • 8.4 "Comfort level is high."
      9.5 "95% thought rooms were spacious."
      9.3 "93% liked the big bathroom."
    • 8.4 "Very nice wellness & sports facilities."
    • 7.5 "Nice rooms."
      8.2 "82% were happy with the bathroom."
      9.5 "95% thought rooms were spacious."
      9.3 "93% liked the big bathroom."
    • 7.4 "Good service."
      8.6 "86% found the staff to be very friendly."
      9.0 "90% thought the service was very professional."
    • 6.8 "Location is acceptable."
    • 4.2 "Not very clean."
      3.7 "63% said rooms were dirty."
    View all review categories
    Good to know
    "Friendly atmosphere"
    "Impressive bathroom"
    "Friendly service"
    "Professional service"
    data provided by TrustYou
    Photos
    Map

    Map