Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Crowne Plaza Syracuse

701 East Genesee Street, Syracuse, NY 13210, United States
+1 315 479 7000

€104+

Overall guest ratings

8.0/10 Good
based on 789 reviews

Review highlights

  • 9.4
  • 8.3
  • 8.1
  • 5.7

Nearby

    show all

    About

    Syracuse, NY Hotel's Location is Ideal. Thoughtfully situated in the heart of downtown, the Crowne Plaza® Syracuse hotel delivers a first-class full service travel experience. The hotel's location is near the Syracuse airport, and adjacent to Syracuse University and UpState Medical University Hospital. Patrons enjoy quick access to the Interstate I-90 and Interstate I-81 The Place to Meet for those planning events downtown or near Syracuse University, this hotel's facility offers 12,500 sq ft of flexible function space. Services like a Crowne Meetings Director and a Daily Meeting Debrief are provided to keep meetings streamlined. Guests also appreciate the easy commute to Bristol-Myers Squibb, Anheuser-Busch, National Grid and Lockheed Martin. Free shuttles from Syracuse airport prove convenient as well. Those on college visits to Syracuse University love that the hotel's property is within walking distance. After touring SU, guests can explore downtown museums like the Everson Museum of Art and Museum of Science & Technology (MOST), or attend an event at the Oncenter Complex. Hotel patrons expect superior amenities, including free Wi-Fi access, a savvy Business Center and a Fitness Center. Redfield's Restaurant and the Library Lounge offer delightful culinary creations. The Crowne Plaza Sleep Advantage® program ensures a refreshing stay. Begin planning your trip to Syracuse today!

    Less More
    InterContinental

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free airport shuttle
    • Parking (surcharge)
    • Storage available
    • Wedding services
    • Internet
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 789 reviews
    • 9.4 "Incredible bar."
      8.2 "Lovely bar service, according to 82%."
    • 8.3 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
      8.2 "Lovely bar service, according to 82%."
    • 8.1 "Location is great."
      8.6 "Easily accessible by car, said 86%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 6.7 "Internet is average."
      5.6 "56% thought the wifi quality was ok."
    • 6.2 "Average value."
      5.0 "The price was ok for 50%."
    • 5.7 "Rooms are ok."
      6.5 "Only 65% said rooms were clean enough."
      5.2 "Beds were acceptable for 52%."
      5.6 "Only 56% thought the shower was ok."
    • 5.3 "Breakfast is mediocre."
    • 3.7 "Not very comfortable."
      2.3 "77% said rooms were small."
      2.5 "75% thought it was too noisy."
      0.7 "93% criticized the small bathroom."
      0.0 "Air conditioning was criticized by 100%."
    View all review categories

    Overall rating

    8.0 Good
    based on 339 reviews
    • 9.3 "Incredible bar."
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
    • 8.2 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 6.5 "Average value."
    • 6.4 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      6.6 "Only 66% said rooms were clean enough."
      5.5 "Only 55% thought the shower was ok."
    • 5.4 "Breakfast is mediocre."
    • 4.3 "Not very comfortable."
      2.5 "75% said rooms were small."
      0.6 "94% criticized the small bathroom."
      2.2 "78% thought it was too noisy."
    View all review categories

    Overall rating

    7.3 Good
    based on 307 reviews
    • 8.1 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      8.8 "Easily accessible by car, said 88%."
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.2 "Average value."
    • 5.2 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      2.1 "79% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      2.8 "72% thought they were poorly maintained."
      1.0 "90% criticized the small bathroom."
      3.2 "68% said the bathroom was dirty."
    • 3.3 "Not very comfortable."
      2.1 "79% said rooms were small."
      4.7 "53% didn't like the uncomfortable beds."
      1.0 "90% criticized the small bathroom."
      2.9 "71% thought it was too noisy."

    Overall rating

    8.5 Excellent
    based on 63 reviews
    • 8.5 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 8.0 "Location is great."
    • 6.4 "Rooms are ok."
    • 3.8 "Not very comfortable."

    Overall rating

    8.3 Excellent
    based on 78 reviews
    • 8.3 "Great service."
      8.7 "87% found the staff to be very friendly."
    • 7.9 "Good location."
    • 6.8 "Food is average."
    • 6.2 "Average cleanliness."
      6.3 "Only 63% said rooms were clean enough."
    • 5.6 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
    • 3.9 "Not very comfortable."
      2.7 "73% thought it was too noisy."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

    Recent reviews


    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close