Overview

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Somerset Emerald City Suzhou
Top City Hotel

No 436 Changjiang Road Suzhou New Distri, Suzhou 215000, China
+86 512 6818 6611

€63+

Overall guest ratings

9.1/10 Excellent
based on 1,213 reviews

Review highlights

  • 9.2
  • 8.9
  • 8.8
  • 6.7

Good to know

  • Nice building
  • Wonderful sightseeing
  • Great shopping

Nearby

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    About

    A great choice for a stay in Suzhou, Somerset Emerald City Suzhou features a free kids' club and offers an airport shuttle (available on request) for CNY 650 per vehicle. Guests can visit the fitness center for a workout or grab a bite to eat at Residence Lounge, which serves breakfast. Rooms at this luxurious hotel feature bonuses like kitchens and washers/dryers, along with balconies and deep soaking tubs.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Playground
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Room service
    • Casino
    • Coffee shop
    • Airport shuttle
    • Laundry facilities
    • Cable or satellite TV
    • Kitchen/Kitchenette
    • Free Internet
    • Pets not allowed
    • Washer/dryer available in-room
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.1 Excellent
    based on 1,213 reviews
    • 9.2 "Excellent wellness & sports facilities."
    • 8.9 "Food is delicious."
    • 8.8 "Generally very clean."
      8.9 "89% said rooms were clean."
      10.0 "100% thought it was clean."
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
      8.4 "Easily accessible by car, said 84%."
      9.6 "96% liked the proximity to sightseeing."
      9.5 "Great parking, according to 95%."
      10.0 "100% thought parking was inexpensive."
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      9.1 "91% were impressed by the laundry service."
      8.8 "Management was excellent, said 88%."
    • 6.7 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.5 "Only 55% thought the furniture was functional."
      5.0 "Only 50% found the balcony ok."
      5.0 "50% said the view was so-so."
    • 3.5 "Breakfast is below average."
    • 2.0 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
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    Overall rating

    9.1 Excellent
    based on 206 reviews
    • 8.9 "Food is delicious."
    • 8.8 "Location is great."
      9.7 "97% liked the proximity to shopping."
    • 8.8 "Generally very clean."
    • 8.0 "Great service."
    • 6.9 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
    • 5.8 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 3.8 "Breakfast is below average."
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    Overall rating

    9.3 Excellent
    based on 485 reviews
    • 9.0 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      9.4 "Great parking, according to 94%."
      8.4 "Easily accessible by car, said 84%."
    • 8.7 "Food is delicious."
    • 7.9 "Good service."
    • 7.6 "Good amenities."
      7.7 "77% thought the building was wonderful."
    • 6.9 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
    • 6.0 "Average comfort."
      6.9 "Only 69% said rooms were big enough."
    • 3.0 "Awful breakfast."
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    Overall rating

    9.2 Excellent
    based on 497 reviews
    • 8.9 "Food is delicious."
    • 8.9 "Location is great."
      9.8 "98% liked the proximity to shopping."
      8.5 "Easily accessible by car, said 85%."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 6.7 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
    • 3.5 "Breakfast is below average."

    Overall rating

    8.9 Excellent
    based on 24 reviews
    • 9.0 "Terrific location."
    • 7.3 "Good vibe."
    • 6.6 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    Good to know
    "Nice building"
    "Wonderful sightseeing"
    "Great shopping"
    data provided by TrustYou
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    Map

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