Overview

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Novotel Surfers Paradise

3105 Surfers Paradise Boulevard, Surfers Paradise, QLD 4217, Australia
+61 755 793 499

€80+

Overall guest ratings

8.0/10 Good
based on 6,028 reviews

Review highlights

  • 9.3
  • 7.9
  • 5.1
  • 4.8

Good to know

  • Great shopping

Nearby

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    About

    Novotel Surfers Paradise is situated just minutes from the beach. Take in magnificent ocean or city skyline views from your private balcony from your well-appointed accommodation. Relax by the outdoor swimming pool, join friends for a glass of wine or indulge in the spectacular seafood buffet at Hanlan's Restaurant and Bar. The hotel's modern venues are perfect for meetings, weddings and special occasions.

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    accorhotels.com

    AMENITIES

    • Fitness centre
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Indoor pool
    • Coffee shop
    • Laundry facilities
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.0 Good
    based on 6,028 reviews
    • 9.3 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.4 "Easily accessible by car, said 94%."
      9.8 "City centre within easy reach, said 98%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 7.9 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      7.7 "77% said the concierge service was amazing."
      7.4 "74% were happy with the room service."
      10.0 "100% said the recreation staff was great."
      8.3 "83% said the tour guides were very nice."
      10.0 "100% were happy with the shuttle service."
      8.0 "80% were impressed by the laundry service."
    • 7.7 "High value."
      7.7 "77% thought it was a great value."
      8.1 "81% were happy with the price of the breakfast."
    • 7.5 "Good breakfast."
      8.1 "81% were happy with the price of the breakfast."
    • 5.8 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.6 "Only 56% said rooms were clean enough."
      6.5 "Only 65% said rooms were big enough."
      6.8 "Only 68% found the balcony ok."
    • 5.1 "Average comfort."
      5.5 "Beds were acceptable for 55%."
      6.5 "Only 65% said rooms were big enough."
    • 4.8 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      1.3 "87% thought the facilities needed updating."
      4.7 "For 53%, the lobby entrance was sub-standard."
      4.4 "56% didn't like the architecture."
    • 3.8 "Internet is poor."
      1.8 "82% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
      4.7 "For 53%, the lobby entrance was sub-standard."
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    Overall rating

    8.3 Excellent
    based on 2,772 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "Easily accessible by car, said 95%."
      10.0 "Near to public transport, according to 100%."
      9.6 "96% liked the proximity to sightseeing."
      9.9 "City centre within easy reach, said 99%."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.4 "74% said the concierge service was amazing."
      7.1 "71% were happy with the room service."
      8.5 "85% said the tour guides were very nice."
    • 7.8 "High value."
      7.6 "76% thought it was a great value."
      7.9 "79% were happy with the price of the breakfast."
    • 7.0 "Good breakfast."
    • 6.7 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.1 "Only 61% said rooms were clean enough."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.4 "86% thought the facilities needed updating."
      1.1 "89% complained about the elevator."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 4.3 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 3.6 "Internet is poor."
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    Overall rating

    8.2 Excellent
    based on 2,471 reviews
    • 9.6 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      9.6 "Easily accessible by car, said 96%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "City centre within easy reach, said 99%."
      10.0 "100% thought it was easy to get to the train station."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      7.3 "73% were happy with the room service."
    • 7.4 "High value."
      7.6 "76% thought it was a great value."
    • 7.3 "Good breakfast."
    • 5.2 "Rooms are ok."
      5.3 "Beds were acceptable for 53%."
      5.7 "Only 57% said rooms were big enough."
      6.9 "Only 69% found the balcony ok."
    • 4.9 "Bad amenities."
      4.8 "52% thought the building wasn't nice."
      1.1 "89% thought the facilities needed updating."
      1.2 "88% complained about the elevator."
      4.2 "58% didn't like the architecture."
    • 4.4 "Not very comfortable."
      1.2 "88% criticized the small bathroom."
      2.5 "75% thought it was too noisy."
      1.4 "Air conditioning was criticized by 86%."
    • 3.8 "Internet is poor."
      1.9 "81% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    based on 120 reviews
    • 9.2 "Terrific location."
      10.0 "100% appreciated the closeness to the beach."
      9.9 "99% liked the proximity to shopping."
    • 7.6 "High value."
    • 7.2 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.8 "Breakfast is mediocre."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
    • 5.1 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 4.5 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 3.7 "Internet is poor."
      1.9 "81% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    View all review categories

    Overall rating

    8.0 Good
    based on 663 reviews
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "High value."
      7.8 "78% thought it was a great value."
    • 7.2 "Good bar."
    • 7.2 "Good service."
      8.1 "81% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.9 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.9 "Beds were acceptable for 59%."
    • 4.9 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
      1.2 "88% complained about the elevator."
      1.3 "87% thought the facilities needed updating."
    • 4.0 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 4.0 "Internet is poor."
      1.6 "84% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great shopping"
    data provided by TrustYou

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