Overview

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Novotel Surfers Paradise
Best Outdoor Sports Facilities

Cnr Surfers Paradise Blvd And Hanlan St, Surfers Paradise, QLD 4217, Australia
+61 755 793 499

€81+

Overall guest ratings

8.1/10 Excellent
based on 6,061 reviews

Review highlights

  • 9.2
  • 7.5
  • 5.2
  • 4.9

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Location.

    Towering 36 stories over the shops, restaurants, and nightclubs of Surfers Paradise in Queensland, Australia, the Novotel Surfers Paradise is a beachfront property less than 1.2 miles (2 kilometers) from the Pacific Fair Shopping Center and Gold Coast Arts Center. Sea World is located 3.1 miles (5 kilometers) away, and the Currumbin Wildlife Sanctuary lies 12.4 miles (20 kilometers) from the hotel. Brisbane International Airport sits 55.9 miles (90 kilometers) away.

    Hotel Features.

    The onsite restaurant offers a breakfast buffet and an a la carte menu of modern Australian cuisine for dinner (closed Sunday). The Novotel Surfers Paradise is home to a pool, steam room, and fitness room. Laundry facilities are also on site. With 6 conference/meeting rooms, the hotel also provides facilities to host business meetings, weddings, and special events.

    Guestrooms.

    The 408 guestrooms at the Novotel Surfers Paradise offer mountain or ocean views and feature balconies, in-room safes, coffeemakers, and complimentary toiletries. WiFi is available for a surcharge.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Facilities for disabled guests
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 6,061 reviews
    • 9.2 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.9 "City centre within easy reach, said 99%."
      9.7 "Easily accessible by car, said 97%."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
      7.3 "73% said the tour guides were very nice."
      10.0 "100% were happy with the shuttle service."
    • 7.1 "High value."
    • 6.4 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.7 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
      6.1 "Only 61% said rooms were clean enough."
      6.7 "Only 67% said rooms were big enough."
      6.4 "Only 64% found the balcony ok."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.3 "53% considered the lobby entrance to be so-so."
      6.9 "69% found the grounds not bad."
    • 4.9 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      0.5 "Air conditioning was criticized by 95%."
      1.4 "86% criticized the small bathroom."
    • 3.9 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 2,969 reviews
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.6 "Easily accessible by car, said 96%."
      9.9 "City centre within easy reach, said 99%."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      8.1 "81% said the concierge service was amazing."
    • 6.9 "Average value."
      6.3 "63% thought it was adequately priced."
      5.6 "Breakfast prices were ok, according to 56%."
      5.2 "The price was ok for 52%."
    • 6.5 "Rooms are ok."
      5.8 "Beds were acceptable for 58%."
      6.5 "Only 65% said rooms were clean enough."
      6.6 "Only 66% found the balcony ok."
    • 6.2 "Breakfast is mediocre."
      5.6 "Breakfast prices were ok, according to 56%."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      0.8 "92% complained about the elevator."
    • 4.3 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.0 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    based on 2,181 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      9.9 "99% appreciated the closeness to the beach."
      10.0 "Near to public transport, according to 100%."
      9.8 "Easily accessible by car, said 98%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.9 "City centre within easy reach, said 99%."
    • 7.1 "High value."
    • 7.1 "Good service."
      8.4 "84% found the staff to be very friendly."
    • 6.6 "Breakfast is mediocre."
      5.5 "Breakfast prices were ok, according to 55%."
    • 5.2 "Average amenities."
      5.2 "52% thought the building was acceptable."
      5.2 "52% considered the lobby entrance to be so-so."
      6.9 "69% found the grounds not bad."
    • 4.9 "Rooms are not good."
      1.3 "87% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      0.9 "91% thought they were poorly maintained."
      1.2 "88% criticized the small bathroom."
      1.1 "89% said the bathroom was dirty."
      1.7 "83% had problems with the shower."
      0.9 "91% found problems with the furniture."
      0.5 "95% were unsatisfied with the kitchenette."
      0.6 "Air conditioning was criticized by 94%."
      1.4 "86% were disappointed with the minibar."
    • 4.8 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      1.2 "88% criticized the small bathroom."
      0.6 "Air conditioning was criticized by 94%."
    • 3.2 "Horrible vibe."
      1.2 "88% criticized the unstylish hotel."
    • 2.8 "Disappointing internet connection."
      1.0 "90% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    based on 121 reviews
    • 9.8 "Wonderful beach."
    • 9.1 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.1 "High value."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
    • 4.9 "Not very comfortable."
    • 4.7 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 3.1 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 787 reviews
    • 9.2 "Terrific location."
      9.9 "99% appreciated the closeness to the beach."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
    • 7.2 "High value."
      7.1 "71% thought it was a great value."
    • 7.1 "Good pool."
    • 7.0 "Nice rooms."
      5.9 "Beds were acceptable for 59%."
      7.0 "70% enjoyed the balcony."
    • 6.7 "Service is ok."
    • 6.2 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 3.8 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 3.1 "Disappointing internet connection."
      1.1 "89% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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