Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Emerald Surfers

7 Mallana Street, Surfers Paradise, QLD 4217, Australia
+61 755 382 678

€76+

Overall guest ratings

6.0/10 OK
based on 310 reviews

Review highlights

  • 9.4
  • 7.8
  • 3.6
  • 3.6

Nearby

    show all

    About

    At Emerald Surfers, you'll be within a 10-minute drive of Cavill Avenue and Surfers Paradise Beach. Guests can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. A children's pool and a garden are offered, and apartments get the details right with private spa tubs and premium bedding.

    Less show all
    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Free parking
    • Terrace/Patio
    • Laundry service
    • Tennis
    • Air-conditioned
    • Safe
    • Fitness centre
    • Business centre
    • Concierge service
    • Laundry facilities
    • Child pool
    • No smoking
    • Pets not allowed
    • Storage available
    • Washer/dryer available in-room
    • Grill
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.0 OK
    based on 310 reviews
    • 9.4 "Terrific location."
      8.0 "Great parking, according to 80%."
    • 7.8 "Good beach."
    • 5.6 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
      5.8 "58% said the reception staff was ok."
      6.7 "67% thought the management was tolerable."
    • 3.6 "Rooms are not good."
      1.0 "90% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      1.0 "90% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      4.3 "Air conditioning was criticized by 57%."
      1.1 "89% said the bathroom was dirty."
      1.1 "89% had problems with the shower."
    • 3.6 "Disappointing food."
    • 3.0 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      3.8 "For 62%, the lobby entrance was sub-standard."
    • 1.2 "Generally quite dirty."
      1.0 "90% said rooms were dirty."
      2.1 "79% thought it was rather dirty."
      1.1 "89% said the bathroom was dirty."
    • 0.7 "Disappointing internet connection."
      0.7 "93% said the wifi quality was bad."
    View all review categories

    Overall rating

    6.8 Good
    based on 89 reviews
    • 9.5 "Terrific location."
    • 7.2 "Wellness & sports facilities were pleasant enough."
    • 5.8 "Service is ok."
    • 5.2 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 4.1 "Rooms are not good."
      1.2 "88% said rooms were dirty."
      2.0 "For 80%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
      0.8 "92% found problems with the furniture."
      2.6 "74% complained about the bathroom."
    • 3.5 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
    • 2.9 "Terrible amenities."
      2.4 "76% thought the building wasn't nice."
    • 1.4 "Generally quite dirty."
      1.2 "88% said rooms were dirty."
    View all review categories

    Overall rating

    6.1 Good
    based on 210 reviews
    • 9.5 "Terrific location."
    • 5.5 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
      5.4 "54% said the reception staff was ok."
    • 3.4 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
    • 3.3 "Rooms are not good."
      0.8 "92% said rooms were dirty."
      0.2 "98% thought they were poorly maintained."
      2.4 "76% complained about the bathroom."
      4.6 "54% didn't like the uncomfortable beds."
      1.1 "89% found problems with the furniture."
      2.0 "For 80%, the rooms looked old."
      4.1 "Air conditioning was criticized by 59%."
      0.9 "91% said the bathroom was dirty."
    • 3.1 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 3.1 "Food is inedible."
    • 1.0 "Generally quite dirty."
      0.8 "92% said rooms were dirty."
      2.0 "80% thought it was rather dirty."
      0.9 "91% said the bathroom was dirty."
    View all review categories

    Overall rating

    6.0 OK
    based on 9 reviews
    • 4.7 "Not very comfortable."
    • 3.4 "Rooms are not good."
    data provided by TrustYou
    Photos
    Map

    Map