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Zoom Hotels

Jl. Raya Jemursari 109 B-C, Surabaya 60237, Indonesia
+62 318 480 998


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Overall guest ratings

8.2/10 Excellent
based on 574 reviews

Review highlights

  • 9.1
  • 8.8
  • 6.7
  • 4.8

Good to know

  • Clean rooms
  • Professional service
  • Nice building
  • Clean hotel facilities


    show all


    A stay at Zoom Hotels places you in the heart of Surabaya, convenient to Royal Plaza Surabaya and Petra Christian University. This hotel is within close proximity of Surabaya Zoo and Suroboyo Carnival Night Market.


    Make yourself at home in one of the 80 air-conditioned guestrooms. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include phones, as well as desks and coffee/tea makers.


    Pamper yourself with onsite massages or make use of the other amenities, which include complimentary wireless Internet access and concierge services.


    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

    Less More Hotels.com


    • Free Wi-Fi
    • Concierge service
    • Laundry service
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Business centre
    • Coffee shop
    • Pets not allowed
    • Free parking
    Less More



    Guest reviews

    Overall rating

    8.2 Excellent
    based on 574 reviews
    • 9.1 "Excellent amenities."
    • 8.8 "Great service."
    • 6.7 "Location is acceptable."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
    • 4.8 "Not very comfortable."
    • 1.4 "Disappointing internet connection."
    View all review categories

    Overall rating

    7.6 Good
    based on 126 reviews
    • 8.1 "Generally very clean."
    • 7.9 "Good vibe."
    • 6.5 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."

    Overall rating

    6.9 Good
    based on 241 reviews
    • 9.4 "Excellent value."
    • 9.2 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      10.0 "100% thought the architecture was beautiful."
    • 8.9 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 7.7 "Good vibe."
      10.0 "100% said it was a stylish hotel."
    • 7.4 "Good location."
    • 6.4 "Rooms are ok."
    • 6.4 "Breakfast is mediocre."
    View all review categories

    Overall rating

    7.7 Good
    based on 206 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.9 "Good cleanliness."
    • 7.9 "Good vibe."
    • 7.2 "Good location."
    • 6.5 "Rooms are ok."
    • 6.0 "Breakfast is mediocre."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Professional service"
    "Nice building"
    "Clean hotel facilities"
    data provided by TrustYou

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