Overview

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Crown Prince Hotel Surabaya

Jl. Basuki Rahmat no.23-27, Surabaya 60271, Indonesia
+62 315 450 090

€38+

Overall guest ratings

8.3/10 Excellent
based on 2,442 reviews

Review highlights

  • 8.2
  • 8.0
  • 4.1
  • 3.9

Good to know

  • Clean rooms
  • Clean hotel facilities

Nearby

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    About

    Crown Prince Hotel Surabaya offers an airport shuttle (available 24 hours) for IDR 220000 per vehicle one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Avallon, which serves international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a children's pool are other highlights at this upscale hotel, and rooms offer 24-hour room service and flat-screen TVs.

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    Hotels.com

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Coffee shop
    • Facilities for disabled guests
    • Laundry facilities
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 2,442 reviews
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      10.0 "100% were happy with the shuttle service."
    • 8.0 "Breakfast is good."
    • 7.4 "Good cleanliness."
      7.1 "71% said rooms were clean."
      9.1 "91% thought it was clean."
    • 5.9 "Rooms are ok."
      5.3 "53% thought the minibar was ok."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.3 "Location is acceptable."
    • 4.1 "Wellness & sports facilities were not very nice."
    • 3.9 "Internet is poor."
    • 3.6 "Pool is below average."
      3.6 "Dirty pool, said 64%."
    • 3.5 "Not very comfortable."
      3.4 "66% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      2.5 "75% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
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    Overall rating

    7.6 Good
    based on 586 reviews
    • 8.0 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.2 "Location is acceptable."
    • 5.6 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 4.1 "Pool is below average."
    • 3.7 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.7 "63% said rooms were small."
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    Overall rating

    7.5 Good
    based on 830 reviews
    • 8.0 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.9 "Good breakfast."
    • 7.0 "Good cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.1 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 5.4 "Location is acceptable."
    • 3.7 "Not very comfortable."
      3.5 "65% said rooms were small."
    • 3.4 "Pool is below average."
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    Overall rating

    7.6 Good
    based on 439 reviews
    • 8.6 "Good value."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.7 "Good cleanliness."
      7.4 "74% said rooms were clean."
      9.2 "92% thought it was clean."
    • 7.6 "Good breakfast."
    • 6.2 "Rooms are ok."
    • 6.1 "Location is acceptable."
    • 3.5 "Not very comfortable."
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    Overall rating

    7.6 Good
    based on 586 reviews
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.9 "High value."
    • 7.8 "Good breakfast."
    • 7.0 "Good cleanliness."
      6.7 "Only 67% said rooms were clean enough."
    • 6.1 "Location is acceptable."
    • 5.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 4.5 "Wellness & sports facilities were not very nice."
    • 3.9 "Pool is below average."
    • 3.6 "Not very comfortable."
      3.7 "63% said rooms were small."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    data provided by TrustYou
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