Best Western Plus Birmingham NEC Meriden Manor Hotel

Pros: Breakfast very good and the staff very helpful and friendly .

Cons: The rooms are dark ,hot and need to be a bit fresher

Pros: Clean and tidy comfy beds had good nights sleep

Cons: Breakfast was good but staff, organisation and service was very poor

Cons: The bathrooms are lethal. Highly glazed tiles on the floor. Cloth shower mats a good slip hazard.

Pros: Very welcoming staff at all times, to both ourselves and our pets

Cons: The hotel website and booking.com details stated air conditioning in the room, there was none ...... just a fan (which was most welcome). Very little light in the room, as the window was only 2 ...

Pros: I thought the whole experience staying at the Manor was a very pleasant one, from the warm welcome on arrival the service at breakfast through to the help I received on departure.

Cons: Nothing