Overview

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Santa Grand Hotel West Coast

428 Pasir Panjang Road, Singapore 118769, Singapore
+65 6778 6788

€69+

Overall guest ratings

6.7/10 Good
based on 358 reviews

Review highlights

  • 9.0
  • 8.5
  • 8.3
  • 4.6

Good to know

  • Friendly service

Nearby

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    About

    When you stay at Santa Grand Hotel West Coast, you'll be within a 15-minute drive of National Orchid Garden and Chinatown Heritage Center. Guests can splash around at the outdoor pool or grab a bite to eat at the restaurant. All rooms feature flat-screen TVs and free WiFi.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Coffee shop
    • Safe
    • Concierge service
    • Laundry facilities
    • Outdoor pool
    • Restaurant
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.7 Good
    based on 358 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to shopping."
      8.3 "83% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
    • 8.3 "Food is delicious."
    • 8.3 "Very good internet connection."
    • 7.1 "High value."
    • 4.6 "Breakfast is below average."
    • 3.3 "Rooms are not good."
      0.8 "92% said rooms were small."
      2.9 "71% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      3.8 "62% said the bathroom was dirty."
      2.9 "71% found problems with the furniture."
      3.3 "67% criticized the small bathroom."
    • 2.2 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      3.3 "67% criticized the small bathroom."
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    Overall rating

    6.4 Good
    based on 96 reviews
    • 9.2 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 6.9 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 3.3 "Rooms are not good."
      0.7 "93% said rooms were small."
    • 2.1 "Quite uncomfortable."
      0.7 "93% said rooms were small."

    Overall rating

    7.2 Good
    based on 60 reviews
    • 8.6 "Great service."
    • 8.2 "Location is great."
    • 3.3 "Rooms are not good."
      0.9 "91% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
    • 2.3 "Quite uncomfortable."
      0.9 "91% said rooms were small."
      3.9 "61% didn't like the uncomfortable beds."

    Overall rating

    7.0 Good
    based on 103 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Location is great."
      10.0 "100% liked the proximity to shopping."
    • 4.8 "Breakfast is below average."
    • 3.3 "Rooms are not good."
    • 2.6 "Quite uncomfortable."

    Overall rating

    6.2 Good
    based on 96 reviews
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.7 "Location is great."
    • 5.5 "Average amenities."
    • 4.7 "Breakfast is below average."
    • 3.1 "Awful rooms."
      0.6 "94% said rooms were small."
    • 1.9 "Quite uncomfortable."
      0.6 "94% said rooms were small."
    Good to know
    "Friendly service"
    data provided by TrustYou

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