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Grand Kempinski Hotel Shanghai
5 stars

Grand Kempinski Hotel Shanghai

1288 Lujiazui Ring Road, Shanghai 200120, China
Shanghai, China
See location+86 213 867 8888
From
€155
Cheapest

rate per night

8.5
Very good
based on 1192 reviews
1,192 reviews
Room Type
Provider
Nightly total
Premier Room
€155
Superior room
€155
Executive room
€255

Photos of Grand Kempinski Hotel Shanghai

Overview

Rating

Grand Kempinski Hotel Shanghai is located in Pudong and provides guests with a range of premium amenities such as an indoor pool and free Wi-Fi. The various facilities this elegant hotel has to offer include a 24-hour reception, an executive floor and meeting rooms.

For those requesting luxury, Grand Kempinski Hotel Shanghai provides a limousine service and views of The Bund, Pudong and Huangpu River. Additionally, the multilingual staff are on hand to provide assistance. A well-equipped fitness centre is also available.

There are 686 rooms at the hotel, each offering all the necessities to ensure a comfortable stay. Each features a range of entertainment options, including an iPod docking station and a flat-screen TV. A pillow menu, a refrigerator and a mini bar can also be found in each.

Guests of Grand Kempinski Hotel Shanghai are invited to experience Chinese cuisine at Suntime Century, or try Asian meals at Elements. Guests can choose from a range of drinks at The Lobby Bar or Havana Bar. A wide choice of dining options can also be found close by.

The hotel is less than a 35-minute drive from Shanghai Hongqiao International Airport and Oriental Pearl Tower is a brief walk away. Shanghai Tower, Jin Mao Tower and Shanghai World Financial Center are each within walking distance.

Rating
8.5
Very good
Based on 1,192 verified guest reviews

Latest deals for Grand Kempinski Hotel Shanghai

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Sat 29/3
Executive room
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Premier Room
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Superior room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Grand Kempinski Hotel Shanghai

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Free parking
  • Business centre
  • Cable or satellite TV
  • Meeting/Banquet facilities
  • Spa

Services and conveniences

  • ATM on-site
  • Business centre
  • Express check-out
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Pool and spa

  • Sauna
  • Pool
  • Spa
  • Hot tub

Accessibility and suitability

  • Non-smoking rooms available
  • Disabled access
  • Lift
  • Designated smoking area

Dining

  • Restaurant
  • Bar/Lounge
  • Minibar
  • Refrigerator

Parking and transportation

  • EV charging station
  • Free parking

Laundry

  • Laundry facilities
  • Laundry service

Things to do

  • Beauty salon
  • Gift shop

Basics

  • Free Wi-Fi
  • Air-conditioned

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

General

  • Storage available

Health and safety

  • Safe

Fitness

  • Fitness centre

Reviews of Grand Kempinski Hotel Shanghai

8.5
Very good
1192 verified ratings
Wonderful
659
Very good
198
Good
172
Okay
68
Fair
57
Mediocre
16
Poor
22

Summary of reviews

Guests say
Guests have appreciated the hotel's great location and views, noting it as a strong point. The breakfast variety has also received positive feedback. However, there are significant criticisms regarding service quality, with many guests highlighting issues such as language barriers and staff responsiveness. Additionally, amenities such as the internet and pool policies were sources of frustration for some guests, impacting their overall experience.
AI-generated from customer reviews
Location9 out of 10
Breakfast8 out of 10
Cleanliness5 out of 10
Service3 out of 10
Amenities2.5 out of 10
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All reviews

9.1
Wonderful
Anonymous, Oct 2018
Cons (-) I wish I engaged the breakfast buffet option when I booked with you.
5.1
Fair
Vivek, Oct 2017
Pros (+) Everything started so negative, that it was difficult to appreciate anything.
Cons (-) CAN YOU BELIEVE that first they confirmed reservation of all three rooms. At last moment they surprised us by cancelling it. I SHALL NEVER STAY AT KEMPINSKI IN MY LIFE.
8.0
Very good
Anonymous, Sept 2015
Pros (+) Good breakfast variety. Reliable internet. Bathroom amenities (soap etc) have improved since last year.
Cons (-) Maintenance crew noisy in middle of the night. Wake-up call was an hour late one morning. Showers a bit leaky into the bathroom.
7.7
Good
Anonymous, Sept 2015
Pros (+) A fairly genuine five star hotel with well appointed rooms including the "standard" amenities, restaurants and facilities. Location in the heart of Pudong's business area suited my needs well.
Cons (-) Complimentary WIFI is a bit irritating in the it required constant re-logging on even inside the 24 hour day - none of the various location logins remembers you. The spa is mediocre with relatively poor service and the pool is far from the expected comfortable resort hangout but rather like a small town community pool where you are given a gross looking community bathing cap before entering the wa...
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Location

1288 Lujiazui Ring Road, Shanghai 200120

What's nearby

  • Oriental Pearl Tower0.5 km
  • Shanghai World Financial Center0.9 km
  • Pudong Riverside Promenade and Park1.2 km
  • The Bund1.4 km
  • Yu Yuan Garden2.1 km
  • Nanjing Road3 km
  • People's Square3.1 km
  • Shanghai Museum3.2 km
  • Xintiandi3.9 km
  • Fuxing Park4.4 km
  • Shanghai Science and Technology Museum4.5 km
  • French Concession5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Grand Kempinski Hotel Shanghai

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Grand Kempinski Hotel Shanghai

  • Where is Grand Kempinski Hotel Shanghai located?

    Grand Kempinski Hotel Shanghai is located at 1288 Lujiazui Ring Road in Pudong, 3.4 km from the centre of Shanghai. Oriental Pearl Tower is the closest landmark to Grand Kempinski Hotel Shanghai.

  • When is check-in time and check-out time at Grand Kempinski Hotel Shanghai?

    Check-in time is 15:00 and check-out time is 12:00 at Grand Kempinski Hotel Shanghai.

  • Does Grand Kempinski Hotel Shanghai offer free Wi-Fi?

    Yes, Grand Kempinski Hotel Shanghai offers free Wi-Fi.

  • Does Grand Kempinski Hotel Shanghai offer free parking?

    Yes, Grand Kempinski Hotel Shanghai offers free parking.

  • How far is Grand Kempinski Hotel Shanghai from the airport?

    Grand Kempinski Hotel Shanghai is 16.8 km from Shanghai Hongqiao Intl. Grand Kempinski Hotel Shanghai is 30.7 km from Shanghai Pu Dong.

  • Does Grand Kempinski Hotel Shanghai have a pool?

    Yes, Grand Kempinski Hotel Shanghai has a pool on-site.

  • How does KAYAK find such great Grand Kempinski Hotel Shanghai hotel deals?

    KAYAK scours the web for all room deals available at Grand Kempinski Hotel Shanghai in Shanghai and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Kempinski Hotel Shanghai and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Kempinski Hotel Shanghai.

See more FAQs

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Good to know

Value for money

8.3

Distance to city centre

3.4 km

Nearest airport

Shanghai Hongqiao Intl

Distance to airport

16.7 km