Overview

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The Condado Plaza Hilton

999 Ashford Avenue, San Juan 00907, Puerto Rico
+1 787 721 1000

€237+

Overall guest ratings

7.8/10 Good
based on 2,721 reviews

Review highlights

  • 8.9
  • 7.2
  • 6.1
  • 5.4

Good to know

  • Great view

Nearby

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    About

    Enjoy excellent amenities, spacious accommodations and a breathtaking oceanfront location in the heart of San Juan, at the Condado Plaza Hilton hotel. Just minutes from the shops, restaurants and vibrant nightlife of Condado Strip and the charming cobbled streets of Old San Juan, this stylish San Juan hotel is just 7 miles from Luis Muñoz Marín International Airport. Enjoy easy access to leisure options and attractions, including golf, water sports, museums, historic sites and the magnificent El Yunque Tropical Rain Forest Relax on the balcony of your spacious guest room at this elegant San Juan hotel. Feel at home with a range of amenities, including WiFi, an ergonomic desk and a refrigerator. With 18 flexible meeting spaces and attractive outdoor areas with panoramic ocean and lagoon views, this beautiful hotel in San Juan is ideal for meetings and weddings. The 24-hour business center and expert team of professionals will also help to ensure a flawless event Enjoy tempting dishes from around the world in our inviting onsite restaurants, cafés and bars. Energize in the 24-hour fitness center, featuring a sauna and steam room, or relax with a dip in one of four outdoor swimming pools. Kids can play in the activity room, equipped with a Wii console and oversized games. Lounge on the soft white sands of the beach and enjoy a variety of water sports, including kayaking, paddle boarding and snorkeling. In the evening enjoy the thrills of the 24-hour casino

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    Hilton

    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Casino
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Concierge service
    • Cribs available
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Game room
    • Spa
    • Hot tub
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Outdoor tennis
    • Beachfront
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    based on 2,721 reviews
    • 8.9 "Location is great."
      9.7 "97% enjoyed the restaurants & bars nearby."
      9.5 "95% appreciated the closeness to the beach."
      9.4 "94% liked the proximity to shopping."
      9.1 "91% liked the proximity to sightseeing."
      10.0 "Good access to the airport, said 100%."
      9.4 "Near to public transport, according to 94%."
    • 7.2 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.2 "82% said the concierge service was amazing."
      7.1 "Lovely bar service, according to 71%."
    • 6.1 "Rooms are ok."
      6.0 "Only 60% said rooms were big enough."
      5.9 "Beds were acceptable for 59%."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
      7.0 "70% enjoyed the lobby entrance."
      6.0 "For 60%, the outdoor sports facilities were ok."
    • 5.5 "Average cleanliness."
    • 5.4 "Breakfast is mediocre."
    • 2.6 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    based on 1,550 reviews
    • 8.3 "Location is great."
      9.5 "95% enjoyed the restaurants & bars nearby."
      9.2 "92% appreciated the closeness to the beach."
      9.3 "93% liked the proximity to shopping."
    • 6.6 "Service is ok."
      5.9 "59% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
      5.3 "Housekeeping was ok, according to 53%."
    • 5.9 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
      5.9 "Only 59% said rooms were big enough."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.4 "Average cleanliness."
      7.0 "70% thought it was clean."
    • 5.4 "Vibe was decent."
      6.8 "68% thought the atmosphere was somewhat friendly."
      6.8 "68% considered the lobby entrance to be so-so."
    • 5.3 "Breakfast is mediocre."
    • 4.2 "Value below average."
      1.5 "The price was too high for 85%."
    • 2.8 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 897 reviews
    • 8.9 "Location is great."
      9.6 "96% appreciated the closeness to the beach."
      9.2 "92% liked the proximity to sightseeing."
      9.7 "97% enjoyed the restaurants & bars nearby."
    • 7.8 "Good beach."
    • 7.0 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 5.4 "Average cleanliness."
    • 5.4 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      2.6 "74% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      0.8 "92% thought the tv was sub-standard."
      3.8 "62% criticized the small bathroom."
    • 2.2 "Disappointing internet connection."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    7.4 Good
    based on 81 reviews
    • 9.0 "Terrific location."
    • 6.9 "Service is ok."
    • 5.9 "Rooms are ok."
    • 5.8 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.9 "Value below average."

    Overall rating

    8.1 Excellent
    based on 190 reviews
    • 8.8 "Location is great."
    • 7.0 "Good service."
      8.3 "83% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
      5.6 "Only 56% said rooms were big enough."
    • 5.7 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.6 "Only 56% said rooms were big enough."
    • 5.5 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.2 "Average cleanliness."
    • 2.8 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great view"
    data provided by TrustYou

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