Sheraton Puerto Rico Hotel & Casino

4 stars
200 Convention Boulevard, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
+1 787 993 3500
8.7
Very good
based on 1036 reviews
1,036 reviews
Fri 1/5
-
Sat 2/5
1 room, 2 guests
Deals from
€204
/Cheapest rate per night
Room Type
Provider
Nightly total
King room
€204
Traditional Room
€205
Standard Room
€223
95 more Sheraton Puerto Rico Hotel & Casino deals
95 more Sheraton Puerto Rico Hotel & Casino deals
Living room
Outdoor view
Conference room
Balcony
Conference room
Outdoor view
Bedroom
Lounge
Building
Living room
Conference room
Bedroom
Buffet
Bedroom
Building
Bedroom
Other
Bathroom
Balcony
Outdoor view
Other
Other
Bedroom
Patio
Conference room
Living room
Bedroom
Lobby
Living room
Banquet hall
Living room
Building
Banquet hall
Bar
Patio
Pool
Banquet hall
Conference room
Pool
Bathroom
Bathroom
Living room
Balcony
Patio
Bedroom
Balcony
Other
Bedroom
Outdoor view
Other
Conference room
Conference room
Outdoor view
Conference room
Gym
Dining room
Bathroom
Hallway
Other
Beach
Photos of Sheraton Puerto Rico Hotel & Casino
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Situated in San Juan, Sheraton Puerto Rico Hotel & Casino is an easy drive from Old San Juan and the Fort San Felipe del Morro. It features a gym, as well as a Jacuzzi, an outdoor pool and free Wi-Fi.

There are a range of facilities available to those staying at Sheraton Puerto Rico Convention Center Hotel & Casino, including express check-in/check-out, sauna and car hire. It offers a relaxing stay with in-house spa services including massage, and boasts views of San Juan Bay Marina that can be admired while unwinding.

All the stylish rooms at Sheraton Puerto Rico Hotel San Juan provide a desk, plus all the necessities for a comfortable stay.

Breakfast, lunch and dinner are served daily at Choices Restaurant, as are local and American specialties. District Lounge is an ideal spot to have a beverage before heading out to discover the best of the local nightlife.

The resort provides a convenient place to explore nearby Ocean Park Beach and Castillo San Cristobal, as well as everything the local area has to offer. Guests can also easily visit attractions nearby, including Condado Lagoon.

8.7
Very good rating
Based on 1,036 verified guest reviews

Latest deals for Sheraton Puerto Rico Hotel & Casino

Fri 1/5
-
Sat 2/5
Executive room
No inclusions
bed type unknown
€491
nightly with VAT
No inclusions
bed type unknown
€521
nightly with VAT
No inclusions
1 king bed
€521
nightly with VAT
Standard Room
No inclusions
1 king bed
€223
nightly with VAT
No inclusions
bed type unknown
€261
nightly with VAT
No inclusions
bed type unknown
€267
nightly with VAT
Traditional Room
No inclusions
1 king bed
€205
nightly with VAT
No inclusions
2 double beds
€243
nightly with VAT
No inclusions
bed type unknown
€249
nightly with VAT
Deluxe room
No inclusions
1 king bed
€289
nightly with VAT
No inclusions
1 king bed
€327
nightly with VAT
No inclusions
1 king bed
€389
nightly with VAT
Queen room
No inclusions
bed type unknown
€275
nightly with VAT
No inclusions
2 queen beds
€276
nightly with VAT
No inclusions
2 queen beds
€321
nightly with VAT
Superior room
No inclusions
1 king bed
€223
nightly with VAT
No inclusions
2 queen beds
€289
nightly with VAT
No inclusions
1 king bed
€293
nightly with VAT
Double room
No inclusions
2 double beds
€227
nightly with VAT
No inclusions
2 double beds
€245
nightly with VAT
No inclusions
2 double beds
€246
nightly with VAT
King room
No inclusions
1 king bed
€204
nightly with VAT
No inclusions
bed type unknown
€205
nightly with VAT
No inclusions
1 king bed
€211
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.
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Amenities at Sheraton Puerto Rico Hotel & Casino

  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Meeting/Banquet facilities
  • Public transport tickets
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Eco tourism
  • Beach access
  • Casino
  • Fishing
  • Board games/puzzles
  • Snorkelling
  • Bingo
  • Evening entertainment
  • Cooking classes
  • Windsurfing
  • Swimming

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Snack bar
  • Tea/coffee maker
  • Coffee machine
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Adapted bath

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Sauna

General

  • Window
  • Family rooms
  • Storage available
  • Sea view
  • Seating area
  • Sofa
  • Telephone
  • City view

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Shower cap
  • Toilet
  • Toilet paper

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Cleaning products

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals

Parking and transportation

  • Parking
  • Shuttle service (free)
  • Valet parking

Health and safety

  • Daily housekeeping
  • 24-hour security
  • Safe

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Fitness centre

Reviews of Sheraton Puerto Rico Hotel & Casino

8.7
Very good
1036 verified ratings
Wonderful
631
Very good
113
Good
94
Okay
48
Fair
47
Mediocre
28
Poor
75

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, comfortable rooms, and good food offerings, including breakfast and restaurants. The pool and amenities were also well-liked. However, some guests experienced issues with service, cleanliness, and noise. The hotel is noted for its accessibility and proximity to tourist areas and entertainment. Overall, it offers a pleasant stay with a few areas needing improvement.
AI-generated from customer reviews
Location9 out of 10
Service8 out of 10
Cleanliness3.5 out of 10
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All reviews

9.7
Wonderful
Loraine M, Sept 2019
Pros (+) staff there is the best KATERINA was amazing
Cons (-) loud nosises from other rooms I could hear everything
10
Wonderful
Diana, Apr 2018
Pros (+) Service was fast! The staff was wonderful! The facilities very well kept and they where always making sure I had what I needed.
Cons (-) I LOVED EVERYTHING! I have nothing to complain about. Nothing was bad!! VERY WELLA ORGANIZED!
8.0
Very good
Anonymous, Jan 2018
Pros (+) We enjoyed the proximity to Old San Juan and the friendly staff. The room was very comfortable and the WIFI worked well even after the hurricane when not many working WiFi signals could be found. We a...
Cons (-) However we were overcharged a small amount by Zen Spa and it’s been over a week since our stay and we haven’t been reimbursed for the mistake by the Zen Spa staff. It’s looking like we will have to go...
Read more
8.0
Very good
Myriam, Jan 2018
Cons (-) Limited choices restaurants
10
Wonderful
Gloryl, Sept 2017
Pros (+) the infinity pool and the service as well as the area
Cons (-) no minibar
8.0
Very good
Anonymous, Jun 2017
Pros (+) I think the staff was very friendly and helpful. The guys who work at the pool bar and the breakfast staff who works in the cafe. However I would say the front desk staff was my favorite. Thank you so...
Read more
7.7
Good
Anonymous, Feb 2017
Pros (+) Love the casino love the Metropole restaurant love the pool
Cons (-) I don't like it there is not a beach in the hotel
10
Wonderful
Anonymous, Jan 2017
Pros (+) I loved the Club Lounge. The breakfast was superb. Every staff member I interacted with was super friendly and helpful.
Cons (-) The food was very expensive and to be honest, the yellow walls reminded me of a high school (and not the good kind).
7.7
Good
Anonymous, Nov 2016
Pros (+) Hotel is clean and friendly staff
Cons (-) Location isn't the best taxi to old San Juan was about 15.00 dollars each way. No restaurants nearby so you have to get a taxicab and can become costly.
10
Wonderful
Jose, Sept 2016
Pros (+) The cleanliness was great, housekeeping department was extraordinary. The people at the Cafe on the lobby were great.
Cons (-) Some of the staff at the front desk were not that polite as I was expecting since I am an SPG member.

Location

200 Convention Boulevard, San Juan 00907

What's nearby

  • San Juan Bay Marina0.6 km
  • Fort San Jeronimo1.1 km
  • Condado Beach1.1 km
  • Luis Muñoz Rivera Park1.2 km
  • Parque del Tercer Milenio1.3 km
  • Parque Central de San Juan1.7 km
  • Museo de Arte Contemporaneo de Puerto Rico1.7 km
  • National Guard Museum1.8 km
  • The Capitol of Puerto Rico2.2 km
  • Centro Europa2.4 km
  • Castillo de San Cristobal2.7 km
  • Viejo San Juan3.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Sheraton Puerto Rico Hotel & Casino

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sheraton Puerto Rico Hotel & Casino

  • How long should you stay at Sheraton Puerto Rico Hotel & Casino? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Sheraton Puerto Rico Hotel & Casino

  • Where is Sheraton Puerto Rico Hotel & Casino located?

    Sheraton Puerto Rico Hotel & Casino is located at 200 Convention Boulevard in Santurce, 2.3 km from the centre of San Juan. San Juan Bay Marina is the closest landmark to Sheraton Puerto Rico Hotel & Casino.

  • When is check-in time and check-out time at Sheraton Puerto Rico Hotel & Casino?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton Puerto Rico Hotel & Casino.

  • Does Sheraton Puerto Rico Hotel & Casino offer free Wi-Fi?

    Yes, Sheraton Puerto Rico Hotel & Casino offers free Wi-Fi.

  • How far is Sheraton Puerto Rico Hotel & Casino from the airport?

    Sheraton Puerto Rico Hotel & Casino is 0.8 km from San Juan Isla Grande. Sheraton Puerto Rico Hotel & Casino is 9.4 km from San Juan Luis Munoz Marin Intl.

  • Does Sheraton Puerto Rico Hotel & Casino have a pool?

    Yes, Sheraton Puerto Rico Hotel & Casino has a pool on-site.

  • How does KAYAK find such great Sheraton Puerto Rico Hotel & Casino hotel deals?

    KAYAK scours the web for all room deals available at Sheraton Puerto Rico Hotel & Casino in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Puerto Rico Hotel & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Puerto Rico Hotel & Casino.

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3-star hotel
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3-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.3
2.3 km
San Juan Isla Grande
0.8 km

Everything you need to know for your stay in San Juan