Overview

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The Westin St. Francis San Francisco on Union Square
Best Sightseeing

335 Powell Street, San Francisco, CA 94102, United States
+1 415 397 7000

€168+

Overall guest ratings

8.3/10 Excellent
based on 5,384 reviews

Review highlights

  • 9.3
  • 8.9
  • 6.0
  • 5.9

Good to know

  • Comfortable beds
  • Great shopping

Nearby

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    AMENITIES

    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • A/V equipment hire
    • Business centre
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Parking (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Internet
    • Wi-Fi
    • Gift shop
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    based on 5,384 reviews
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.6 "Easily accessible by car, said 96%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.3 "City centre within easy reach, said 93%."
    • 8.9 "Very nice wellness & sports facilities."
      9.1 "top-notch fitness area, thought 91%."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      8.2 "82% said the concierge service was amazing."
      8.0 "Hotel security was great, thought 80%."
    • 6.3 "Food is average."
      6.8 "Only 68% were satisfied with the menu."
      5.0 "Only 50% said beef and steak dishes were good."
      6.1 "61% thought the snacks were adequate."
    • 6.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 6.0 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.8 "Only 58% said rooms were clean enough."
      5.6 "Only 56% thought the shower was ok."
    • 5.9 "Bar is ok."
      6.9 "Alcoholic drinks were not bad, according to 69%."
    • 4.9 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.8 "Breakfast is below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.8 "Value below average."
      3.0 "70% said the breakfast was too expensive."
      1.0 "The price was too high for 90%."
      1.1 "89% said beverages were too expensive."
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    Overall rating

    8.2 Excellent
    based on 2,638 reviews
    • 8.9 "Location is great."
      9.7 "97% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "Easily accessible by car, said 94%."
    • 8.7 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 7.3 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
      7.7 "77% said the concierge service was amazing."
      8.3 "Hotel security was great, thought 83%."
    • 6.0 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      7.0 "70% thought it was clean."
    • 6.0 "Average amenities."
      6.0 "60% thought the building was acceptable."
      6.5 "65% said the elevator was ok."
      5.7 "57% said the architecture was not spectacular."
    • 5.9 "Rooms are ok."
      5.1 "Only 51% said rooms were big enough."
      5.6 "Only 56% said rooms were clean enough."
      5.7 "Only 57% thought the shower was ok."
    • 5.9 "Food is average."
    • 4.7 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 4.6 "Breakfast is below average."
      2.9 "71% said the breakfast was too expensive."
    • 2.9 "Terrible value."
      2.9 "71% said the breakfast was too expensive."
      1.2 "The price was too high for 88%."
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    Overall rating

    8.2 Excellent
    based on 1,830 reviews
    • 9.0 "Excellent wellness & sports facilities."
      9.2 "top-notch fitness area, thought 92%."
    • 9.0 "Terrific location."
      9.8 "98% liked the proximity to sightseeing."
      9.8 "98% liked the proximity to shopping."
      9.7 "Easily accessible by car, said 97%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "City centre within easy reach, said 92%."
    • 7.2 "Good service."
      8.6 "86% found the staff to be very friendly."
      8.4 "84% said the concierge service was amazing."
    • 6.2 "Bar is ok."
    • 6.0 "Food is average."
      6.5 "Only 65% were satisfied with the menu."
    • 5.7 "Rooms are ok."
      5.8 "Only 58% said rooms were big enough."
      5.2 "Only 52% said rooms were clean enough."
      5.6 "Only 56% thought the shower was ok."
    • 5.5 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
    • 3.4 "Value below average."
      2.8 "72% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    based on 376 reviews
    • 9.6 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.6 "96% liked the proximity to sightseeing."
    • 7.6 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 6.5 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 6.2 "Food is average."
    • 5.9 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
    • 5.5 "Rooms are ok."
      5.6 "Only 56% said rooms were big enough."
      5.3 "Only 53% said rooms were clean enough."
    • 5.3 "Vibe was decent."
    • 3.7 "Value below average."
    View all review categories

    Overall rating

    7.9 Good
    based on 538 reviews
    • 9.4 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
      9.6 "96% liked the proximity to shopping."
    • 8.8 "Very nice wellness & sports facilities."
      9.0 "top-notch fitness area, thought 90%."
    • 7.5 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
    • 5.9 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.9 "Food is average."
    • 5.6 "Average comfort."
      5.2 "Only 52% said rooms were big enough."
    • 4.7 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
    • 4.7 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.6 "Breakfast is below average."
    • 3.8 "Value below average."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Great shopping"
    data provided by TrustYou

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