Overview

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Pacific Heights Inn

1555 Union Street, San Francisco, CA 94123, United States
+1 415 776 3310

€108+

Overall guest ratings

7.2/10 Good
based on 1,035 reviews

Review highlights

  • 9.4
  • 8.6
  • 3.6
  • 2.9

Good to know

  • Accessible parking
  • Affordable parking

Nearby

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    About

    Pacific Heights Inn puts you just a 5-minute drive from Lombard Street and Ghirardelli Square. Free perks include WiFi, self parking, and continental breakfast daily between 7 AM and 9 AM. Also, Union Square and Alcatraz Island are within a short drive.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    7.3 Good
    based on 1,009 reviews
    • 9.4 "Terrific location."
      8.7 "Great parking, according to 87%."
      9.6 "96% thought parking was inexpensive."
      10.0 "Near to public transport, according to 100%."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      7.9 "City centre within easy reach, said 79%."
      10.0 "100% appreciated the closeness to the beach."
      8.3 "Easily accessible by car, said 83%."
    • 8.6 "Great service."
      7.1 "71% said the reception staff was great."
      7.7 "77% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 8.1 "Good value."
      7.7 "77% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 5.5 "Internet is average."
    • 3.6 "Rooms are not good."
      3.9 "61% said rooms were small."
      1.0 "90% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      0.2 "Air conditioning was criticized by 98%."
      2.6 "74% found problems with the furniture."
      1.7 "83% had problems with the shower."
      3.8 "62% were unsatisfied with the kitchenette."
      3.3 "67% thought the tv was sub-standard."
      2.1 "79% were disappointed with the minibar."
      2.0 "80% criticized the small bathroom."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
      1.4 "86% didn't like the architecture."
    • 2.8 "Awful breakfast."
    • 1.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      3.0 "70% didn't like the unstylish hotel."
      1.4 "86% criticized the plain hotel."
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    Overall rating

    7.2 Good
    based on 716 reviews
    • 9.4 "Terrific location."
      9.0 "Great parking, according to 90%."
      9.8 "98% thought parking was inexpensive."
      9.3 "93% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.0 "90% liked the proximity to shopping."
      7.4 "City centre within easy reach, said 74%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.6 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 8.1 "Good value."
      7.3 "73% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 6.0 "Internet is average."
    • 3.8 "Not very comfortable."
      3.8 "62% said rooms were small."
      0.1 "Air conditioning was criticized by 99%."
      1.8 "82% criticized the small bathroom."
    • 3.4 "Rooms are not good."
      3.8 "62% said rooms were small."
      1.1 "89% thought they were poorly maintained."
      0.1 "Air conditioning was criticized by 99%."
      2.9 "71% complained about the bathroom."
      1.0 "For 90%, the rooms looked old."
      2.7 "73% found problems with the furniture."
      1.6 "84% had problems with the shower."
      1.8 "82% were disappointed with the minibar."
      3.8 "62% thought the tv was sub-standard."
      3.6 "64% were unsatisfied with the kitchenette."
      1.8 "82% criticized the small bathroom."
    • 2.8 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 2.7 "Awful breakfast."
    • 1.6 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
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    Overall rating

    7.3 Good
    based on 191 reviews
    • 9.3 "Terrific location."
      8.6 "Great parking, according to 86%."
      9.7 "97% thought parking was inexpensive."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 8.3 "Good value."
    • 5.5 "Internet is average."
    • 3.9 "Rooms are not good."
      4.3 "57% said rooms were small."
      3.1 "69% complained about the bathroom."
      1.6 "For 84%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
      0.4 "Air conditioning was criticized by 96%."
    • 3.1 "Awful breakfast."
    • 3.0 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
    • 1.8 "Horrible vibe."
      1.3 "87% criticized the unstylish hotel."
    View all review categories

    Overall rating

    7.3 Good
    based on 100 reviews
    • 9.5 "Terrific location."
      8.7 "Great parking, according to 87%."
      9.6 "96% thought parking was inexpensive."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.3 "Good value."
    • 6.5 "Average cleanliness."
      6.5 "Only 65% said rooms were clean enough."
    • 5.4 "Internet is average."
    • 3.9 "Bad amenities."
    • 3.4 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      3.8 "62% complained about the bathroom."
      3.3 "67% said rooms were small."
      1.0 "For 90%, the rooms looked old."
      2.4 "76% found problems with the furniture."
    • 3.1 "Awful breakfast."
    • 2.3 "Horrible vibe."
      1.4 "86% criticized the unstylish hotel."
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    Hotel type
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Affordable parking"
    data provided by TrustYou

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