Overview

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DoubleTree by Hilton Hotel San Antonio Downtown

502 W. Cesar E. Chavez, San Antonio, TX 78207, United States
+1 210 224 7155

€73+

Thu 8/12 Check in
Fri 9/12 Check out

Overall guest ratings

7.7/10 Good
based on 2,047 reviews

Review highlights

  • 9.7
  • 9.0
  • 5.1
  • 4.8

Good to know

  • Friendly service
  • Good shuttle service
  • Great desserts & fruits

Nearby

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    About

    The DoubleTree by Hilton Hotel San Antonio Downtown offers ultra modern upscale accommodations just moments from the authentic Mexican shops of El Mercado / Market Square and the fun and festivities of the world-famous San Antonio River Walk. Our contemporary hotel near the downtown business district provides easy access to freeways, military bases and all San Antonio attractions. We're also convenient to the Alamo and San Antonio Convention Center. San Antonio International Airport (SAT) is less than 20 minutes north by car

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 2,047 reviews
    • 9.7 "Incredible bar."
    • 9.0 "World class service."
    • 8.4 "Food is delicious."
    • 7.4 "Good location."
    • 5.9 "Average value."
    • 5.1 "Average comfort."
    • 4.8 "Vibe wasn't good."
    • 4.7 "Rooms are not good."
    • 4.7 "Internet is poor."
    • 4.6 "Breakfast is below average."
    View all review categories

    Overall rating

    8.0 Good
    based on 777 reviews
    • 9.6 "Incredible bar."
    • 8.8 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      9.5 "95% were happy with the shuttle service."
      8.4 "84% thought the service was very professional."
    • 8.6 "Food is delicious."
      9.7 "Yummy desserts, said 97%."
    • 7.3 "Good location."
      7.9 "79% liked the proximity to sightseeing."
      8.8 "City centre within easy reach, said 88%."
    • 5.8 "Average value."
    • 4.6 "Breakfast is below average."
      4.1 "59% said the breakfast was too expensive."
    • 4.6 "Vibe wasn't good."
      1.7 "83% criticized the unstylish hotel."
    • 4.6 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      0.4 "96% were disappointed with the minibar."
      1.9 "81% had problems with the shower."
      2.2 "Air conditioning was criticized by 78%."
      1.4 "For 86%, the rooms looked old."
      0.5 "95% were unsatisfied with the kitchenette."
    • 4.4 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.9 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
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    Overall rating

    7.6 Good
    based on 1,084 reviews
    • 9.8 "Incredible bar."
    • 8.9 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.5 "95% were happy with the shuttle service."
      8.4 "84% thought the service was very professional."
    • 6.8 "Location is acceptable."
    • 5.4 "Average value."
    • 5.0 "Internet is average."
      4.7 "53% thought it was overpriced."
    • 4.7 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
    • 4.7 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.6 "84% said the bathroom was dirty."
    • 4.3 "Breakfast is below average."
      4.2 "58% said the breakfast was too expensive."
    • 4.2 "Bad amenities."
      4.2 "58% thought the building wasn't nice."
      0.3 "97% complained about the elevator."
    View all review categories

    Overall rating

    7.9 Good
    based on 184 reviews
    • 8.9 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.4 "94% were happy with the shuttle service."
    • 7.4 "Good location."
    • 6.6 "Average value."
    • 5.4 "Average cleanliness."
      5.3 "Only 53% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 4.7 "Vibe wasn't good."
    • 4.6 "Not very comfortable."
      1.9 "81% thought it was too noisy."
    • 4.5 "Rooms are not good."
    • 4.1 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Economy Hotel
    Guests recommend this hotel for budget travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Good shuttle service"
    "Great desserts & fruits"
    data provided by TrustYou

    Recent reviews

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