Overview

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Grand Hotel Rotorua

1130 Pukuatua Street, Rotorua 3010, New Zealand
+64 7348 2086

€64+

Overall guest ratings

6.7/10 Good
based on 569 reviews

Review highlights

  • 9.5
  • 9.4
  • 4.9
  • 4.6

Nearby

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    About

    Located in the entertainment district, Grand Hotel Rotorua is a great choice for a stay in Rotorua. You'll have free perks like breakfast and self parking. Refrigerators and room service are offered in all rooms.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Free parking
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Meeting/Banquet facilities
    • Room service
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    6.7 Good
    based on 569 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      8.3 "83% liked the proximity to shopping."
      7.9 "Great parking, according to 79%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 9.4 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% thought it was a great value."
    • 8.4 "Great service."
      7.9 "79% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 6.9 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
      3.9 "61% complained about the bathroom."
      2.3 "Air conditioning was criticized by 77%."
      1.7 "83% said the bathroom was dirty."
      1.7 "83% found problems with the furniture."
      3.0 "For 70%, the rooms looked old."
    • 4.6 "Internet is poor."
    • 4.2 "Not very clean."
      4.7 "53% said rooms were dirty."
      1.7 "83% said the bathroom was dirty."
      1.8 "82% thought it was rather dirty."
    • 4.2 "Disappointing food."
    • 2.5 "Bar is disappointing."
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    Overall rating

    6.7 Good
    based on 307 reviews
    • 9.4 "Terrific location."
    • 8.6 "Great service."
      7.9 "79% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 4.8 "Not very comfortable."
      1.9 "Air conditioning was criticized by 81%."
    • 4.8 "Internet is poor."
    • 4.6 "Rooms are not good."
      4.6 "54% said rooms were dirty."
      4.0 "60% complained about the bathroom."
      0.1 "99% thought they were poorly maintained."
      1.9 "Air conditioning was criticized by 81%."
      1.8 "82% said the bathroom was dirty."
    • 4.3 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.8 "82% said the bathroom was dirty."
      2.2 "78% thought it was rather dirty."
    • 4.3 "Disappointing food."
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    Overall rating

    6.6 Good
    based on 136 reviews
    • 9.6 "Terrific location."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 6.0 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
    • 5.0 "Rooms are ok."
      4.6 "54% said rooms were dirty."
      0.1 "99% thought they were poorly maintained."
    • 3.8 "Not very clean."
      1.6 "84% thought it was rather dirty."
      4.6 "54% said rooms were dirty."
    • 1.9 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
    • 1.5 "Horrible vibe."
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    Overall rating

    7.1 Good
    based on 125 reviews
    • 9.6 "Terrific location."
    • 9.4 "Excellent value."
    • 8.2 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
    • 7.0 "Good breakfast."
    • 4.8 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 4.6 "Rooms are not good."
      0.2 "98% thought they were poorly maintained."
      3.7 "63% complained about the bathroom."
      4.9 "51% had problems with the shower."
      4.9 "51% said rooms were dirty."
    • 4.2 "Not very clean."
      4.9 "51% said rooms were dirty."
    • 2.1 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 1.4 "Horrible vibe."
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