Front desk staff not helpful
The concierge staff is very helpful.
We arrived at the hotel at noon, after almost 24 hours of travel. We were exhausted. The front desk staff reminded us that check-in was at 2 p.m., but proceeded to allow 11 other couples/families to register and go to their rooms before 2 p.m.. We sat in the lobby for 1 hour and 45 minutes. The front desk did not check with the cleaning staff until we had been sitting there for an hour and a half, and I went to the desk a second time. Not a great way to start a vacation.
Everything was great, from the room, to the staff, to the location.
I liked that the hotel offered us a better room after initially trying to put us in a not renovated room that would have made me leave it at once were it the only choice. I liked that the hotel immediately brought us better pillows after we asked for the hard foam ones in our room to be replaced. I liked the breakfast and the friendly staff
Friendly staff!!! Spacious room(too much for overnight stay), nice bathroom, good breakfast.
Price a little steep for one night.
You'll be centrally located in Rome with a stay at Ambasciatori Palace, and 1 minutes by foot from Via Veneto. Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request).
Based on 1,365 reviews
Value for money
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