Overview

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Country Inn & Suites By Carlson, Richmond W I-64
Top Family Hotel

8010 West Broad Street, Richmond, VA 23294, United States
+1 804 755 6605

€83+

Overall guest ratings

8.4/10 Excellent
based on 604 reviews

Review highlights

  • 10.0
  • 8.9
  • 6.8
  • 6.8

Good to know

  • Great desserts & fruits
  • Professional service
  • Great reception
  • Friendly service

Nearby

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    About

    Our hotel proudly offers charming décor, comfortable amenities, and convenient location just 10 miles from downtown Richmond, our hotel provides a warm and welcoming atmosphere sure to please business and leisure travelers alike. Be our guest at the Country Inn & Suites Richmond-West Hotel and enjoy all the comforts of home with the convenience of excellent amenities and exceptional service.

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    Carlson

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Hot tub
    • Indoor pool
    • No smoking
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Free Internet
    • Pets not allowed
    • Free parking
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 615 reviews
    • 10.0 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% were happy with the price."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
      8.2 "82% thought the service was very professional."
      10.0 "Management was excellent, said 100%."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Great parking, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.5 "Pool is good."
    • 7.5 "High comfort."
      7.7 "77% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
    • 6.8 "Vibe was decent."
      5.6 "56% considered the lobby entrance to be so-so."
    • 6.8 "Rooms are ok."
      6.7 "Cleanliness of the bathroom was average, said 67%."
      6.9 "Only 69% said the rooms were modern."
    • 6.5 "Breakfast is mediocre."
    • 4.6 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 215 reviews
    • 10.0 "Excellent value."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.9 "Location is great."
    • 7.6 "High comfort."
      7.8 "78% said the beds were comfortable."
      8.3 "83% thought rooms were spacious."
    • 7.2 "Good cleanliness."
      7.4 "74% said rooms were clean."
    • 6.7 "Vibe was decent."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Food is average."
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    Overall rating

    8.4 Excellent
    based on 313 reviews
    • 10.0 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
    • 9.2 "Terrific location."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.5 "Pool is good."
    • 7.3 "High comfort."
      7.5 "75% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
    • 7.0 "Good vibe."
    • 6.7 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
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    Overall rating

    8.3 Excellent
    based on 55 reviews
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "High comfort."
      7.6 "76% said the beds were comfortable."
    • 6.5 "Rooms are ok."
    • 6.1 "Breakfast is mediocre."

    Overall rating

    8.6 Excellent
    based on 30 reviews
    • 9.1 "World class service."
    • 7.6 "High comfort."
    • 6.7 "Rooms are ok."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great desserts & fruits"
    "Professional service"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    close highway shopping
    entire stay was a great
    exercise room
    micro and mini
    exercise room were available
    room were in great shape
    broad street
    hot tub
    unprofessional front desk
    difficult to spot
    size and cleanliness
    toast frozen
    comfortable breakfast ok
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