Overview

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Now Jade Riviera Cancun Resort & Spa

Unidad 26, 77580 Puerto Morelos, QR, Mexico
+52 998 872 8888

€165+

Overall guest ratings

8.7/10 Excellent
based on 747 reviews

Review highlights

  • 9.3
  • 8.9
  • 8.5
  • 6.2

Good to know

  • Great menu
  • Professional service
  • Friendly service
  • Recreation staff is nice

Nearby

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    About

    Now Jade Riviera Cancun Resort & Spa All Inclusive offers a private beach where you can sip a drink at the beach bar or relax in a sun lounger, plus you'll have access to onsite surfing/boogie boarding, sailing, and kayaking. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, aromatherapy, and mani/pedis. Carnival Buffet, one of 7 restaurants, offers a beachfront location and serves breakfast, lunch, and dinner. There are 2 swim-up bars and 3 bars/lounges, and rooms at this upscale hotel get the details right with free minibar items and jetted tubs.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Car hire
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Private beach
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Child pool
    • Express check out
    • Coffee shop
    • Airport shuttle (surcharge)
    • Pets not allowed
    • Steam room
    • Free valet parking
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    based on 747 reviews
    • 9.3 "Excellent breakfast."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.5 "95% said the recreation staff was great."
      8.6 "86% thought the service was very professional."
      8.7 "87% found the restaurant service to be one of the best."
      8.5 "Lovely bar service, according to 85%."
      8.0 "Lovely pool/beach service, according to 80%."
    • 8.5 "Location is great."
      9.2 "92% appreciated the closeness to the beach."
      7.1 "71% liked the proximity to shopping."
      10.0 "Good access to the airport, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.0 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
      7.1 "71% thought it was pleasantly quiet."
      10.0 "100% liked the big bathroom."
    • 8.0 "Rooms are great."
      7.1 "71% said rooms were clean."
      7.6 "76% were happy with the bathroom."
      9.4 "94% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
      10.0 "100% liked the big bathroom."
    • 6.2 "Beach is so-so."
    • 3.8 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    9.0 Excellent
    based on 470 reviews
    • 9.4 "Excellent breakfast."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.4 "94% said the recreation staff was great."
    • 8.3 "Food is delicious."
      7.7 "77% loved the menu selection."
      7.3 "73% enjoyed the fish/seafood dishes."
    • 8.3 "Location is great."
    • 8.2 "Rooms are great."
      7.4 "74% said the beds were comfortable."
      7.7 "77% were happy with the bathroom."
      7.3 "73% said rooms were clean."

    Overall rating

    8.5 Excellent
    based on 276 reviews
    • 8.6 "Location is great."
    • 8.5 "Great service."
      9.2 "92% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
    • 8.0 "Rooms are great."
      7.4 "74% were happy with the bathroom."
    • 8.0 "Comfort level is high."
    • 7.9 "Tasty food."
    • 5.9 "Beach is so-so."
      6.7 "Only 67% said the beach was clean enough."
    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great menu"
    "Professional service"
    "Friendly service"
    "Recreation staff is nice"
    data provided by TrustYou

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