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Hard Rock Hotel Riviera Maya

KM. 72 Carretera Cancun, 77701 Puerto Aventuras, QR, Mexico
+52 984 875 1130


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Overall guest ratings

9.1/10 Excellent
based on 473 reviews
See all reviews

Review highlights

  • 10.0
  • 9.5
  • 9.4
  • 6.7

Good to know

  • Clean rooms
  • Professional service
  • Friendly atmosphere


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    When you stay at Hard Rock Hotel Riviera Maya - All Inclusive in Puerto Aventuras, you'll be next to a golf course and convenient to Dolphinaris Riviera Maya Park and Puerto Aventuras Golf Club. This 4.5-star resort is within close proximity of Dolphin Discovery and CEDAM Museum.


    Make yourself at home in one of the 1264 air-conditioned rooms featuring private spa tubs and flat-screen televisions. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with separate bathtubs and showers feature jetted bathtubs and designer toiletries.


    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).


    This resort is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Grab a bite to eat at one of the resort's 9 restaurants and 2 coffee shops/cafés, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink from a poolside bar or one of the 7 bars/lounges.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Planning an event in Puerto Aventuras? This resort has 87823 square feet (8159 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Night club
    • Safe
    • Private beach
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Childrens programmes
    • Gift shop
    • Spa
    • Child pool
    • Beauty salon
    • Express check out
    • Cable or satellite TV
    • Sauna
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Designated smoking area
    • Steam room
    • Free valet parking
    • Wedding services
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    Guest reviews

    Overall rating

    9.1 Excellent
    based on 473 reviews
    • 10.0 "Incredible bar."
    • 9.5 "Excellent pool."
    • 9.4 "Terrific location."
    • 9.2 "Excellent amenities."
    • 9.1 "Awesome vibe."
    • 6.7 "Beach is so-so."
    • 6.5 "Rooms are ok."
    • 3.8 "Not very comfortable."
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    Overall rating

    8.9 Excellent
    based on 264 reviews
    • 9.5 "Excellent pool."
    • 9.1 "World class service."
    • 7.3 "Tasty food."
    • 6.4 "Beach is so-so."

    Overall rating

    8.7 Excellent
    based on 208 reviews
    • 9.2 "World class service."
    • 7.7 "Tasty food."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Clean rooms"
    "Professional service"
    "Friendly atmosphere"
    data provided by TrustYou

    Recent reviews

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