Overview

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El Sueño Hotel & Spa

9 Oriente No. 12 Centro Historico, 72500 Puebla, PU, Mexico
+52 222 232 6489

€76+

Overall guest ratings

8.5/10 Excellent
based on 294 reviews

Review highlights

  • 9.4
  • 8.9
  • 6.2
  • 4.1

Good to know

  • Beautiful architecture
  • Stylish hotel
  • Friendly service
  • Wonderful sightseeing

Nearby

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    About

    A great choice for a stay in Puebla, El Sueño Hotel & Spa features a rooftop terrace and offers airport drop-off service (available 24 hours) for MXN 480 per vehicle. Guests can visit the spa to be pampered with hot stone massages, detox wraps, or body wraps, and La Tentacion, one of 2 restaurants, serves international cuisine and is open for dinner. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel offer LCD TVs and DVD players.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Gift shop
    • Fitness centre
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Terrace/Patio
    • Adults only
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Airport shuttle (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 294 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Food is delicious."
    • 8.8 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 8.6 "Vibe was good."
      9.6 "96% said it was a stylish hotel."
      10.0 "100% enjoyed the friendly atmosphere."
    • 8.1 "Breakfast is good."
    • 6.2 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      6.7 "Beds were acceptable for 67%."
      5.5 "Only 55% thought the shower was ok."
    • 4.1 "Not very clean."
      2.9 "71% said rooms were dirty."
    • 4.0 "Value below average."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 2.8 "Horrible pool."
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    Overall rating

    8.6 Excellent
    based on 264 reviews
    • 9.3 "Terrific location."
    • 8.9 "Food is delicious."
    • 8.6 "Vibe was good."
      9.7 "97% said it was a stylish hotel."
      10.0 "100% enjoyed the friendly atmosphere."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
    • 8.0 "Very nice wellness & sports facilities."
    • 6.1 "Average comfort."
      6.2 "Beds were acceptable for 62%."
      6.1 "For only 61%, the noise level was all right."
    • 5.8 "Rooms are ok."
      6.2 "Beds were acceptable for 62%."
    • 4.5 "Not very clean."
    • 3.8 "Value below average."
    • 3.0 "Horrible pool."
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    Overall rating

    8.5 Excellent
    based on 23 reviews
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."

    Overall rating

    8.0 Good
    based on 5 reviews
    • 6.2 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Beautiful architecture"
    "Stylish hotel"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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