Overview

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Wellness Hotel Step

Malletova 1141, 190 00 Prague, Prague Region, Czech Republic
+420 296 786 350

€40+

Overall guest ratings

7.7/10 Good
based on 3,884 reviews

Review highlights

  • 8.0
  • 7.8
  • 6.4
  • 5.2

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    When you stay at WELLNESS HOTEL STEP, you'll be within a 15-minute drive of Old Town Square and O2 Arena. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or Ayurvedic treatments, and RESTAURANT GALERIE PRAHA, one of 5 restaurants, serves breakfast, lunch, and dinner. There are 2 poolside bars and 3 bars/lounges, and rooms at this upscale hotel offer minibars and free WiFi.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Parking (surcharge)
    • Steam room
    • Indoor tennis
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 3,884 reviews
    • 8.0 "Breakfast is good."
    • 7.8 "Wellness & sports facilities were pleasant enough."
      7.6 "top-notch fitness area, thought 76%."
      8.8 "88% loved the sauna."
    • 7.4 "Good cleanliness."
      9.8 "98% thought it was clean."
    • 6.9 "Service is ok."
      6.3 "63% said the reception staff was ok."
    • 6.5 "Location is acceptable."
      6.4 "64% thought the parking prices were average."
      6.9 "Only 69% were satisfied with the proximity to shopping."
      6.0 "Only 60% were satisfied with the proximity to sightseeing."
    • 6.4 "Average value."
      5.9 "59% thought it was adequately priced."
      6.9 "The price was ok for 69%."
    • 5.2 "Pool is mediocre."
    • 4.9 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.7 "Rooms are not good."
      2.7 "73% said rooms were small."
      4.5 "55% complained about the bathroom."
      0.3 "Air conditioning was criticized by 97%."
      2.7 "73% thought they were poorly maintained."
      3.3 "67% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      3.8 "62% criticized the small bathroom."
      4.3 "57% thought the tv was sub-standard."
    • 2.9 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      0.3 "Air conditioning was criticized by 97%."
      1.5 "85% thought it was too noisy."
      3.8 "62% criticized the small bathroom."
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    Overall rating

    7.7 Good
    based on 1,165 reviews
    • 8.0 "Breakfast is good."
    • 7.6 "Wellness & sports facilities were pleasant enough."
      8.7 "87% loved the sauna."
      7.7 "top-notch fitness area, thought 77%."
    • 7.1 "Good cleanliness."
    • 7.0 "Good location."
    • 6.6 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 6.3 "Average value."
    • 4.5 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.4 "Rooms are not good."
      2.4 "76% said rooms were small."
      4.2 "58% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      3.2 "68% said the bathroom was dirty."
      0.4 "Air conditioning was criticized by 96%."
      3.1 "69% criticized the small bathroom."
    • 2.9 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      1.5 "85% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
      3.1 "69% criticized the small bathroom."
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    Overall rating

    7.5 Good
    based on 2,408 reviews
    • 7.9 "Good breakfast."
    • 7.8 "Wellness & sports facilities were pleasant enough."
      7.9 "top-notch fitness area, thought 79%."
      8.6 "86% loved the sauna."
    • 6.4 "Average value."
      5.9 "59% thought it was adequately priced."
    • 6.4 "Service is ok."
      7.0 "70% thought the service was very professional."
      6.1 "61% said the reception staff was ok."
    • 6.4 "Location is acceptable."
      6.6 "66% thought the parking prices were average."
    • 6.1 "Food is average."
      5.1 "51% thought the dining experience was appropriate."
    • 5.0 "Internet is average."
      5.9 "59% thought it was adequately priced."
    • 4.9 "Pool is below average."
    • 4.8 "Rooms are not good."
      2.8 "72% said rooms were small."
      4.9 "51% complained about the bathroom."
      0.4 "Air conditioning was criticized by 96%."
      3.0 "70% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      3.4 "66% thought the tv was sub-standard."
      4.1 "59% criticized the small bathroom."
      3.1 "69% said the bathroom was dirty."
    • 2.8 "Quite uncomfortable."
      2.8 "72% said rooms were small."
      0.4 "Air conditioning was criticized by 96%."
      1.5 "85% thought it was too noisy."
      4.1 "59% criticized the small bathroom."
    View all review categories

    Overall rating

    7.5 Good
    based on 38 reviews
    • 4.7 "Rooms are not good."

    Overall rating

    7.8 Good
    based on 271 reviews
    • 8.2 "Breakfast is good."
    • 8.1 "Amenities are good."
      7.8 "78% thought the building was wonderful."
    • 7.5 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.5 "Average value."
    • 6.5 "Service is ok."
    • 6.1 "Location is acceptable."
    • 5.7 "Pool is mediocre."
    • 4.8 "Rooms are not good."
      2.3 "77% said rooms were small."
    • 4.3 "Internet is poor."
    • 3.1 "Quite uncomfortable."
      1.7 "83% thought it was too noisy."
      2.3 "77% said rooms were small."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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