Overview

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Wellness Hotel Step

Malletova 1141, 190 00 Prague, Prague Region, Czech Republic
+420 296 786 350

€27+

Overall guest ratings

7.7/10 Good
based on 3,884 reviews

Review highlights

  • 8.0
  • 7.8
  • 6.4
  • 5.2

Nearby

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    About

    With a stay at WELLNESS HOTEL STEP in Prague (Karlin), you'll be close to O2 Arena and Old Town Square. This 4-star hotel is within close proximity of DOX Centre for Contemporary Art and Prague Market.

    Rooms

    Make yourself at home in one of the 152 air-conditioned rooms featuring minibars. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages and body treatments. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an indoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, gift shops/newsstands, and a television in a common area.

    Dining

    Grab a bite to eat at one of the hotel's dining establishments, which include 5 restaurants and a coffee shop/café. Thirsty? Quench your thirst at one of the 3 bars/lounges or 2 poolside bars. A complimentary hot/cold buffet breakfast is served daily.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Pool table
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • Parking (surcharge)
    • Steam room
    • Indoor tennis
    • Outdoor tennis
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    based on 3,884 reviews
    • 8.0 "Breakfast is good."
    • 7.8 "Wellness & sports facilities were pleasant enough."
      7.6 "top-notch fitness area, thought 76%."
      8.8 "88% loved the sauna."
    • 7.4 "Good cleanliness."
      9.8 "98% thought it was clean."
    • 6.9 "Service is ok."
      6.3 "63% said the reception staff was ok."
    • 6.5 "Location is acceptable."
      6.4 "64% thought the parking prices were average."
      6.9 "Only 69% were satisfied with the proximity to shopping."
      6.0 "Only 60% were satisfied with the proximity to sightseeing."
    • 6.4 "Average value."
      5.9 "59% thought it was adequately priced."
      6.9 "The price was ok for 69%."
    • 5.2 "Pool is mediocre."
    • 4.9 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 4.7 "Rooms are not good."
      2.7 "73% said rooms were small."
      4.5 "55% complained about the bathroom."
      0.3 "Air conditioning was criticized by 97%."
      2.7 "73% thought they were poorly maintained."
      3.3 "67% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
      3.8 "62% criticized the small bathroom."
      4.3 "57% thought the tv was sub-standard."
    • 2.9 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      0.3 "Air conditioning was criticized by 97%."
      1.5 "85% thought it was too noisy."
      3.8 "62% criticized the small bathroom."
    View all review categories

    Overall rating

    7.7 Good
    based on 1,165 reviews
    • 8.0 "Breakfast is good."
    • 7.6 "Wellness & sports facilities were pleasant enough."
      8.7 "87% loved the sauna."
      7.7 "top-notch fitness area, thought 77%."
    • 7.1 "Good cleanliness."
    • 7.0 "Good location."
    • 6.6 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 6.3 "Average value."
    • 4.5 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
    • 4.4 "Rooms are not good."
      2.4 "76% said rooms were small."
      4.2 "58% complained about the bathroom."
      2.4 "76% thought they were poorly maintained."
      3.2 "68% said the bathroom was dirty."
      0.4 "Air conditioning was criticized by 96%."
      3.1 "69% criticized the small bathroom."
    • 2.9 "Quite uncomfortable."
      2.4 "76% said rooms were small."
      1.5 "85% thought it was too noisy."
      0.4 "Air conditioning was criticized by 96%."
      3.1 "69% criticized the small bathroom."
    View all review categories

    Overall rating

    7.5 Good
    based on 2,408 reviews
    • 7.9 "Good breakfast."
    • 7.8 "Wellness & sports facilities were pleasant enough."
      7.9 "top-notch fitness area, thought 79%."
      8.6 "86% loved the sauna."
    • 6.4 "Average value."
      5.9 "59% thought it was adequately priced."
    • 6.4 "Service is ok."
      7.0 "70% thought the service was very professional."
      6.1 "61% said the reception staff was ok."
    • 6.4 "Location is acceptable."
      6.6 "66% thought the parking prices were average."
    • 6.1 "Food is average."
      5.1 "51% thought the dining experience was appropriate."
    • 5.0 "Internet is average."
      5.9 "59% thought it was adequately priced."
    • 4.9 "Pool is below average."
    • 4.8 "Rooms are not good."
      2.8 "72% said rooms were small."
      4.9 "51% complained about the bathroom."
      0.4 "Air conditioning was criticized by 96%."
      3.0 "70% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      3.4 "66% thought the tv was sub-standard."
      4.1 "59% criticized the small bathroom."
      3.1 "69% said the bathroom was dirty."
    • 2.8 "Quite uncomfortable."
      2.8 "72% said rooms were small."
      0.4 "Air conditioning was criticized by 96%."
      1.5 "85% thought it was too noisy."
      4.1 "59% criticized the small bathroom."
    View all review categories

    Overall rating

    7.5 Good
    based on 38 reviews
    • 4.7 "Rooms are not good."

    Overall rating

    7.8 Good
    based on 271 reviews
    • 8.2 "Breakfast is good."
    • 8.1 "Amenities are good."
      7.8 "78% thought the building was wonderful."
    • 7.5 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.5 "Average value."
    • 6.5 "Service is ok."
    • 6.1 "Location is acceptable."
    • 5.7 "Pool is mediocre."
    • 4.8 "Rooms are not good."
      2.3 "77% said rooms were small."
    • 4.3 "Internet is poor."
    • 3.1 "Quite uncomfortable."
      1.7 "83% thought it was too noisy."
      2.3 "77% said rooms were small."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    data provided by TrustYou

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