Overview

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Iberostar Paraiso Beach

Carretera Chetumal Puerto Juarez, Km.309, 77710 Playa del Carmen, QR, Mexico
+52 984 877 2800

€155+

Overall guest ratings

8.8/10 Excellent
based on 571 reviews

Review highlights

  • 9.4
  • 9.4
  • 9.1
  • 6.0

Good to know

  • Recreation staff is nice
  • Friendly service
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    About

    Located in Playa del Carmen, this beachfront resort is next to a golf course, 1 mi (1.7 km) from El Manglar Golf Course, and within 6 mi (10 km) of Maroma Beach and Tres Rios Ecopark. El Camaleon Golf Club and Dr. Alfredo Barrera Marin Botanical Garden are also within 9 mi (15 km).

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Currency exchange on-site
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Free parking
    • Pool table
    • Private beach
    • Designated smoking area
    • Non-smoking rooms available
    • Business centre
    • Child-friendly
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Child pool
    • Bar/Lounge
    • Cable or satellite TV
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    based on 571 reviews
    • 9.4 "Excellent amenities."
      9.7 "97% found the grounds to be nice."
      8.9 "89% thought the building was wonderful."
      10.0 "100% enjoyed the lobby entrance."
      10.0 "100% thought the architecture was beautiful."
    • 9.4 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.1 "Perfectly clean."
      9.2 "92% said rooms were clean."
      9.8 "98% thought it was clean."
      7.1 "Clean pool, said 71%."
      10.0 "100% said the bathroom was clean."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
      9.1 "91% said the recreation staff was great."
      9.2 "92% thought the service was very professional."
      7.3 "73% said the reception staff was great."
      10.0 "100% found the restaurant service to be one of the best."
      7.1 "71% were happy with the shuttle service."
      7.9 "Housekeeping was great, according to 79%."
      10.0 "Excellent childcare, thought 100%."
    • 8.8 "Location is great."
      7.9 "79% appreciated the closeness to the beach."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 6.0 "Breakfast is mediocre."
    • 5.7 "Internet is average."
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    Overall rating

    9.0 Excellent
    based on 388 reviews
    • 9.6 "Excellent amenities."
      9.7 "97% found the grounds to be nice."
      9.0 "90% thought the building was wonderful."
    • 9.3 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.2 "Perfectly clean."
      9.9 "99% thought it was clean."
      9.4 "94% said rooms were clean."
      7.0 "Clean pool, said 70%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.0 "90% said the recreation staff was great."
      9.3 "93% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
    • 8.7 "Pool is good."
      7.0 "Clean pool, said 70%."
    • 6.2 "Internet is average."

    Overall rating

    8.6 Excellent
    based on 182 reviews
    • 9.4 "Excellent amenities."
      9.6 "96% found the grounds to be nice."
      9.0 "90% thought the building was wonderful."
      10.0 "100% enjoyed the lobby entrance."
    • 9.3 "Perfectly clean."
      9.4 "94% said rooms were clean."
      9.8 "98% thought it was clean."
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.3 "93% said the recreation staff was great."
      9.1 "91% thought the service was very professional."
    • 8.9 "Location is great."
    • 8.7 "Beach is lovely."
    Good to know
    "Recreation staff is nice"
    "Friendly service"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

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