Overview

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Grand Riviera Princess All Suites Resort & Spa

Punta Bete, Km. 296, 77710 Playa del Carmen, QR, Mexico
+52 984 877 3500

€145+

Overall guest ratings

8.2/10 Excellent
based on 822 reviews

Review highlights

  • 7.6
  • 6.9
  • 6.3
  • 5.6

Good to know

  • Friendly service
  • Spacious rooms
  • Pleasant hotel grounds
  • Clean hotel facilities

Nearby

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    About

    Located in Playa del Carmen, this beachfront resort is in the entertainment district, 2.2 mi (3.6 km) from El Camaleon Golf Club, and 2.6 mi (4.1 km) from Gran Coral Golf. Canibal Royal Beach Club and Coco Beach are also within 6 mi (10 km).

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    Expedia

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Facilities for disabled guests
    • Childrens programmes
    • Babysitting or child care
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • ATM on-site
    • Child pool
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 822 reviews
    • 7.6 "Good location."
      8.6 "86% appreciated the closeness to the beach."
    • 6.9 "Service is ok."
      6.9 "Only 69% thought the service was professional."
      5.8 "Only 58% found the restaurant service to be good."
      6.1 "61% found the room service acceptable."
      5.7 "57% said the concierge service was sufficient."
      5.8 "58% said the recreation staff was ok."
      5.0 "Housekeeping was ok, according to 50%."
      6.0 "60% thought the pool/beach service was ok."
    • 6.3 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
      5.7 "Only 57% thought the fish/seafood dishes were good."
    • 6.2 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
      5.4 "54% thought the minibar was ok."
      5.7 "Only 57% said the rooms were modern."
    • 6.0 "Breakfast is mediocre."
    • 5.6 "Average comfort."
    • 2.7 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."
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    Overall rating

    8.5 Excellent
    based on 558 reviews
    • 8.5 "Very nice wellness & sports facilities."
    • 7.7 "Good location."
      8.7 "87% appreciated the closeness to the beach."
    • 6.9 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 6.6 "Service is ok."
      6.9 "Only 69% thought the service was professional."
      6.4 "64% found the room service acceptable."
    • 5.7 "Average comfort."
    • 5.7 "Food is average."
      5.9 "Only 59% were satisfied with the menu."
    • 3.1 "Disappointing internet connection."
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    Overall rating

    8.5 Excellent
    based on 263 reviews
    • 7.6 "Good vibe."
      7.7 "77% enjoyed the friendly atmosphere."
    • 7.5 "Good location."
    • 7.4 "Good cleanliness."
      9.6 "96% thought it was clean."
    • 6.7 "Service is ok."
    • 6.3 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 5.8 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 5.2 "Average comfort."
    • 2.5 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Good to know
    "Friendly service"
    "Spacious rooms"
    "Pleasant hotel grounds"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
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