Overview

Our website uses cookies for technical, analytical and marketing purposes. Here is more information. If you agree to this, just keep browsing. close

Vacation Inn Phoenix

2420 West Thomas Road, Phoenix, AZ 85015, United States
+1 602 257 0801

€64+

Overall guest ratings

5.1/10 OK
based on 728 reviews

Review highlights

  • 7.6
  • 6.1
  • 4.1
  • 3.9

Nearby

    show all

    About

    When you stay at Vacation Inn Phoenix, you'll be within a 10-minute drive of Arizona State Capitol and Phoenix Convention Center and Venues. Guests can take a dip in the outdoor pool, and free perks include WiFi, self parking, and continental breakfast daily between 6 AM and 9 AM. Bonuses like refrigerators and microwaves are offered in all rooms, along with balconies or patios and flat-screen TVs.

    Less More
    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Non-smoking rooms available
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    5.1 OK
    based on 728 reviews
    • 7.6 "Good pool."
    • 6.1 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      6.4 "Housekeeping was ok, according to 64%."
    • 6.1 "Breakfast is mediocre."
    • 5.6 "Location is acceptable."
      5.0 "Only 50% were satisfied with the proximity to sightseeing."
    • 4.1 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      3.8 "62% didn't like the uncomfortable beds."
      0.3 "97% thought they were poorly maintained."
      1.8 "82% said the bathroom was dirty."
      2.3 "77% found problems with the furniture."
      3.1 "69% thought the tv was sub-standard."
      3.5 "For 65%, the rooms looked old."
      1.1 "89% had problems with the shower."
    • 3.2 "Horrible vibe."
      2.9 "For 71%, the lobby entrance was sub-standard."
      2.8 "72% criticized the unstylish hotel."
      3.6 "Unfriendly atmosphere, according to 64%."
    • 3.1 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      2.9 "For 71%, the lobby entrance was sub-standard."
      4.4 "56% found the grounds unpleasant."
    • 2.7 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.4 "86% thought it was rather dirty."
      1.8 "82% said the bathroom was dirty."
    View all review categories

    Overall rating

    5.3 OK
    based on 305 reviews
    • 6.3 "Breakfast is mediocre."
    • 6.0 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      7.0 "70% thought the service was very professional."
    • 4.8 "Inconvenient location."
    • 3.7 "Not very comfortable."
      3.5 "65% didn't like the uncomfortable beds."
    • 3.3 "Rooms are not good."
      3.1 "69% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      0.2 "98% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
      2.9 "71% found problems with the furniture."
      1.7 "83% said the bathroom was dirty."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 2.8 "Horrible vibe."
      2.7 "For 73%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    4.8 OK
    based on 211 reviews
    • 7.5 "Good pool."
    • 6.6 "Service is ok."
      6.1 "Only 61% found the staff to be friendly enough."
      5.5 "Hotel security was average, thought 55%."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Location is acceptable."
    • 4.3 "Not very comfortable."
    • 3.9 "Rooms are not good."
      3.2 "68% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      2.9 "71% complained about the bathroom."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
    • 2.7 "Generally quite dirty."
      3.2 "68% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
    View all review categories

    Overall rating

    4.9 OK
    based on 138 reviews
    • 8.6 "Good value."
    • 6.4 "Breakfast is mediocre."
    • 6.1 "Service is ok."
      6.6 "66% said the reception staff was ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 5.6 "Location is acceptable."
    • 4.0 "Rooms are not good."
      3.0 "70% said rooms were dirty."
      3.9 "61% didn't like the uncomfortable beds."
    • 3.9 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
    • 2.9 "Horrible vibe."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    • 2.6 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
    View all review categories

    Overall rating

    5.8 OK
    based on 72 reviews
    • 6.1 "Service is ok."
      6.0 "Only 60% found the staff to be friendly enough."
    • 6.1 "Location is acceptable."
    • 4.3 "Rooms are not good."
      0.4 "96% thought they were poorly maintained."
      3.5 "65% said rooms were dirty."
    • 3.0 "Horrible vibe."
    • 2.8 "Generally quite dirty."
      3.5 "65% said rooms were dirty."
    data provided by TrustYou

    Photos
    Map

    Map

    Close