Overview

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The Old Custom House

South Quay, Padstow, PL28 8BL, United Kingdom
+44 184 153 2359

€83+

Overall guest ratings

8.4/10 Excellent
based on 739 reviews

Review highlights

  • 9.2
  • 8.9
  • 8.9
  • 6.0

Nearby

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    About

    Located in Padstow (North Cornish Coast), The Old Custom House is minutes from Padstow Harbour and Padstow Museum. This 4-star inn is within close proximity of National Lobster Hatchery and Prideaux Place.

    Rooms

    Stay in one of 22 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include coffee/tea makers, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and a hair salon.

    Dining

    Satisfy your appetite at the inn's restaurant, which serves lunch and dinner, or grab a snack at a coffee shop/café. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    The front desk is staffed during limited hours.

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    Hotels.com

    AMENITIES

    • Free Wi-Fi
    • Internet
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • Storage available
    • No smoking
    • Coffee shop
    • Pets not allowed
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    based on 739 reviews
    • 9.2 "Incredible bar."
      10.0 "Delicious alcoholic drinks, according to 100%."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.6 "86% found the restaurant service to be one of the best."
    • 8.9 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 7.4 "Good breakfast."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.7 "67% thought the cleanliness of the hotel was average."
    • 6.0 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      5.7 "Only 57% said rooms were clean enough."
    • 5.1 "Average value."
    • 3.6 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
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    Overall rating

    8.3 Excellent
    based on 702 reviews
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.8 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.4 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 6.1 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 6.0 "Rooms are ok."
      5.0 "Only 50% said rooms were big enough."
      5.4 "Only 54% said rooms were clean enough."
    • 5.7 "Average cleanliness."
      5.4 "Only 54% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
    • 4.8 "Value below average."
    • 3.7 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      0.0 "100% complained about the elevator."
      4.4 "56% didn't like the architecture."
    View all review categories

    Overall rating

    8.9 Excellent
    based on 14 reviews
    • 8.9 "Great service."
    • 6.3 "Rooms are ok."

    Overall rating

    8.4 Excellent
    based on 22 reviews
    • 9.1 "World class service."
    • 9.1 "Terrific location."
    • 7.2 "Good breakfast."
    • 6.1 "Rooms are ok."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    data provided by TrustYou

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