Overview

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Capital Hill Hotel and Suites

88 Albert St, Ottawa, ON K1P 5E9, Canada
+1 613 235 1413

€71+

Overall guest ratings

7.5/10 Good
based on 3,715 reviews

Review highlights

  • 8.5
  • 8.3
  • 4.9
  • 4.8

Good to know

  • Wonderful sightseeing

Nearby

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    About

    Location. This Ottawa hotel is 2 blocks from Parliament Hill. The to National Arts Centre, National War Memorial, and Confederation Park are within one-half kilometer.

    Hotel Features. Capital Hill Hotel and Suites has a health club. Business amenities include a business center and audio-visual equipment. Capital Hill Hotel and Suites has a restaurant and a coffee shop/café. This is a smoke-free property (fines may apply for violations).

    This hotel has limited accessibility for people with disabilities. The restaurant is only accessible by stairs, and the hotel does not have automated doors or accessible parking.

    Guestrooms. Amenities featured in guestrooms include coffee/tea makers and complimentary newspapers. Guestrooms have cable television with premium channels and pay movies. Business-friendly amenities include complimentary wireless Internet access, desks, and voice mail. Rollaway beds are available on request. All guestrooms at Capital Hill Hotel and Suites are non-smoking.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Concierge service
    • Gift shop
    • Laundry facilities
    • Coffee shop
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 3,715 reviews
    • 8.5 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      9.4 "City centre within easy reach, said 94%."
      9.7 "97% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      8.6 "Easily accessible by car, said 86%."
    • 8.3 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      9.3 "93% were impressed by the valet service."
    • 5.7 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      6.0 "60% thought the cleanliness of the hotel was average."
    • 5.2 "Breakfast is mediocre."
      5.0 "Breakfast prices were ok, according to 50%."
    • 4.9 "Disappointing food."
      3.3 "67% did not like what was on the menu."
      0.0 "For 100%, the dining experience was not enjoyable."
    • 4.8 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.1 "89% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      2.3 "77% found problems with the furniture."
      3.8 "62% were disappointed with the minibar."
      1.7 "Air conditioning was criticized by 83%."
      2.7 "73% said the bathroom was dirty."
      0.8 "92% criticized the small bathroom."
      4.3 "57% were unhappy with the view."
      3.3 "67% had problems with the shower."
      3.2 "68% thought the tv was sub-standard."
    • 3.7 "Wellness & sports facilities were not very nice."
      3.6 "64% didn't like the fitness area."
    • 3.5 "Bad amenities."
      3.4 "66% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      3.1 "For 69%, the lobby entrance was sub-standard."
      4.8 "52% complained about the elevator."
      0.8 "92% didn't like the architecture."
    • 3.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 1,597 reviews
    • 8.3 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
      9.4 "94% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% enjoyed the restaurants & bars nearby."
    • 7.8 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 5.0 "Breakfast is mediocre."
      4.5 "55% said the breakfast was too expensive."
    • 4.9 "Disappointing food."
    • 4.4 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      1.5 "Air conditioning was criticized by 85%."
      0.7 "93% criticized the small bathroom."
    • 4.1 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.0 "For 90%, the rooms looked old."
      1.5 "Air conditioning was criticized by 85%."
      1.8 "82% found problems with the furniture."
      3.8 "62% were disappointed with the minibar."
      4.4 "56% were unhappy with the view."
      2.6 "74% said the bathroom was dirty."
      0.7 "93% criticized the small bathroom."
      3.0 "70% had problems with the shower."
      3.2 "68% thought the tv was sub-standard."
    • 3.7 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    7.6 Good
    based on 1,337 reviews
    • 8.2 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 8.0 "Location is great."
      10.0 "100% liked the proximity to sightseeing."
      9.4 "City centre within easy reach, said 94%."
      9.3 "93% liked the proximity to shopping."
    • 5.4 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
      5.6 "56% thought the cleanliness of the hotel was average."
    • 5.0 "Breakfast is mediocre."
      4.8 "52% said the breakfast was too expensive."
    • 4.9 "Not very comfortable."
      4.9 "51% didn't like the uncomfortable beds."
      3.4 "66% thought it was too noisy."
      0.8 "92% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
    • 4.6 "Disappointing food."
    • 4.3 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      4.9 "51% didn't like the uncomfortable beds."
      1.4 "86% thought they were poorly maintained."
      1.3 "For 87%, the rooms looked old."
      2.4 "76% found problems with the furniture."
      0.8 "92% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
      3.4 "66% were disappointed with the minibar."
      3.0 "70% said the bathroom was dirty."
      4.1 "59% were unhappy with the view."
      3.1 "69% had problems with the shower."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      1.2 "88% thought the facilities needed updating."
      3.4 "For 66%, the lobby entrance was sub-standard."
      1.0 "90% didn't like the architecture."
    View all review categories

    Overall rating

    6.7 Good
    based on 297 reviews
    • 8.7 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "City centre within easy reach, said 95%."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 5.0 "Rooms are ok."
      1.0 "90% thought they were poorly maintained."
      2.0 "80% complained about the bathroom."
      1.0 "For 90%, the rooms looked old."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      1.5 "85% thought the facilities needed updating."
    • 2.2 "Horrible vibe."
      1.7 "83% criticized the unstylish hotel."

    Overall rating

    7.5 Good
    based on 482 reviews
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to sightseeing."
      9.5 "95% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
    • 5.6 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 5.1 "Breakfast is mediocre."
    • 5.1 "Average comfort."
      5.7 "Beds were acceptable for 57%."
      6.2 "Only 62% said rooms were big enough."
    • 5.0 "Food is average."
    • 4.5 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.2 "For 88%, the rooms looked old."
      2.6 "74% found problems with the furniture."
      1.3 "87% thought they were poorly maintained."
      2.7 "73% said the bathroom was dirty."
      3.6 "64% were disappointed with the minibar."
    • 3.3 "Bad amenities."
      3.3 "67% thought the building wasn't nice."
      1.3 "87% thought the facilities needed updating."
      2.7 "For 73%, the lobby entrance was sub-standard."
      4.4 "56% complained about the elevator."
    • 3.0 "Disappointing internet connection."
      2.5 "75% said the wifi quality was bad."
    • 1.8 "Horrible vibe."
      1.5 "85% criticized the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Wonderful sightseeing"
    data provided by TrustYou

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