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Universal's Hard Rock Hotel

5800 Universal Boulevard, Orlando, FL 32819, United States
+1 407 503 2000


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Overall guest ratings

9.1/10 Excellent
based on 2,283 reviews
See all reviews

Review highlights

  • 9.4
  • 9.4
  • 6.9
  • 6.8

Good to know

  • Friendly atmosphere
  • Comfortable beds
  • Friendly service
  • Wonderful sightseeing


    show all


    A stay at Universal's Hard Rock Hotel ® places you in the heart of Orlando, minutes from Hollywood Drive-In Golf and Universal Studios Florida™. This 4-star resort is within close proximity of Universal CityWalk™ and Universal’s Islands of Adventure™.


    Make yourself at home in one of the 650 air-conditioned rooms featuring refrigerators and iPod docking stations. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.


    Be sure to enjoy recreational amenities, including an outdoor pool, a waterslide, and a sauna. Additional features at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge). Spending a day of fun is easy with the complimentary theme park shuttle.


    Enjoy a meal at one of the resort's dining establishments, which include 3 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar. Breakfast is available daily for a fee.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Orlando? This resort has 6000 square feet (557 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.

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    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Steam room
    • Wedding services
    • Terrace/Patio
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    Guest reviews

    Overall rating

    9.1 Excellent
    based on 2,283 reviews
    • 9.4 "Incredible bar."
    • 9.4 "Terrific location."
    • 8.8 "Pool is good."
    • 8.4 "Great service."
    • 8.2 "Vibe was good."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Food is average."
    • 6.7 "Internet is average."
    • 5.1 "Average value."
    • 3.9 "Wellness & sports facilities were not very nice."
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    Overall rating

    9.1 Excellent
    based on 479 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
    • 9.3 "Incredible bar."
    • 8.4 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 8.3 "Comfort level is high."
      9.0 "90% said the beds were comfortable."
      8.0 "80% thought rooms were spacious."
    • 7.0 "Good breakfast."
    • 6.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
      6.6 "Only 66% said the rooms were modern."
    • 6.8 "Internet is average."
      5.9 "59% thought the wifi quality was ok."
    • 4.4 "Value below average."
      3.2 "68% said the breakfast was too expensive."
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    Overall rating

    9.1 Excellent
    based on 1,803 reviews
    • 9.3 "Incredible bar."
      9.2 "92% thought beverage prices were a great value."
      8.1 "Delicious alcoholic drinks, according to 81%."
    • 9.3 "Terrific location."
      9.4 "94% liked the proximity to sightseeing."
      9.3 "Easily accessible by car, said 93%."
    • 8.7 "Pool is good."
    • 8.1 "Comfort level is high."
      9.1 "91% said the beds were comfortable."
      7.8 "78% thought rooms were spacious."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      7.2 "72% were happy with the room service."
      7.9 "Lovely pool/beach service, according to 79%."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.8 "Food is average."
    • 5.4 "Average value."
    • 3.9 "Wellness & sports facilities were not very nice."
      3.7 "63% didn't like the fitness area."
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    Hotel type
    Resort Hotel
    Guests say this is a wonderful resort hotel.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly atmosphere"
    "Comfortable beds"
    "Friendly service"
    "Wonderful sightseeing"
    data provided by TrustYou

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