Overview

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Grand Hotel

Grand Hotel Rd, Nuwara Eliya 22200, Sri Lanka
+94 522 222 881

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+94 522 222 881

Overall guest ratings

7.8/10 Good
based on 559 reviews

Review highlights

  • 8.7
  • 8.5
  • 4.9
  • 4.1

Good to know

  • Friendly atmosphere

Nearby

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    About

    When visiting Nuwara Eliya, Grand Hotel is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Grand Indian, one of 3 restaurants, which serves Indian cuisine and is open for lunch and dinner. A bar/lounge and a terrace are other highlights, and rooms at this upscale hotel offer minibars and room service.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Terrace/Patio
    • Babysitting or child care
    • Concierge service
    • Laundry service
    • Tennis
    • Air-conditioned
    • Coffee shop
    • Airport shuttle
    • Non-smoking rooms available
    • Laundry facilities
    • Pets not allowed
    • Storage available
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    based on 559 reviews
    • 8.7 "Breakfast is good."
    • 8.5 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.7 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
    • 6.9 "Average amenities."
      5.2 "52% thought the building was acceptable."
      6.9 "69% said the architecture was not spectacular."
    • 5.0 "Pool is mediocre."
    • 4.9 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
      3.3 "For 67%, the lobby entrance was sub-standard."
    • 4.1 "Not very clean."
      3.3 "67% said rooms were dirty."
      4.3 "57% thought it was rather dirty."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 3.3 "Rooms are not good."
      2.1 "79% said rooms were small."
      1.8 "For 82%, the rooms looked old."
      2.3 "77% complained about the bathroom."
      2.2 "78% didn't like the uncomfortable beds."
      0.6 "94% thought they were poorly maintained."
      3.3 "67% said rooms were dirty."
      3.0 "70% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
      2.0 "80% criticized the small bathroom."
    • 2.7 "Terrible value."
      2.9 "The price was too high for 71%."
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    Overall rating

    7.8 Good
    based on 313 reviews
    • 8.8 "Location is great."
    • 8.7 "Breakfast is good."
    • 7.9 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 7.2 "Good amenities."
      9.7 "97% found the grounds to be nice."
    • 5.2 "Vibe was decent."
    • 4.2 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 3.9 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.5 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.7 "For 83%, the rooms looked old."
      2.6 "74% complained about the bathroom."
      3.6 "64% said rooms were dirty."
      2.3 "77% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
    • 2.6 "Terrible value."
    • 2.2 "Quite uncomfortable."
      2.0 "80% said rooms were small."
      2.3 "77% didn't like the uncomfortable beds."
      2.0 "Air conditioning was criticized by 80%."
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    Overall rating

    7.2 Good
    based on 223 reviews
    • 8.9 "Breakfast is good."
    • 8.4 "Location is great."
    • 7.4 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
    • 6.7 "Average amenities."
      5.0 "50% thought the building was acceptable."
    • 4.3 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
    • 4.0 "Not very clean."
    • 3.7 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    • 2.9 "Terrible value."
    • 2.6 "Awful rooms."
      2.0 "80% complained about the bathroom."
      1.8 "82% said rooms were small."
      1.4 "For 86%, the rooms looked old."
      1.9 "81% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
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    Overall rating

    7.0 Good
    based on 22 reviews
    • 7.6 "Good service."
    • 7.5 "Tasty food."
    • 5.1 "Vibe was decent."
    • 3.3 "Rooms are not good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Friendly atmosphere"
    data provided by TrustYou
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