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Grand Hotel

Grand Hotel Rd, Nuwara Eliya 22200, Sri Lanka

+94 522 222 881

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+94 522 222 881

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Provided by Agoda

Provided by Agoda

Provided by Leonardo

Overall guest ratings

7.8/10 Good

based on 559 reviews

Review highlights

Breakfast

8.7
Location

8.5
Vibe

4.9
Cleanliness

4.1

Good to know

Friendly atmosphere

Nearby

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About

When visiting Nuwara Eliya, Grand Hotel is a great choice to consider. Guests can visit the fitness center for a workout or grab a bite to eat at Grand Indian, one of 3 restaurants, which serves Indian cuisine and is open for lunch and dinner. A bar/lounge and a terrace are other highlights, and rooms at this upscale hotel offer minibars and room service.

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AMENITIES

Complimentary breakfast
Fitness centre
Free Wi-Fi
Facilities for disabled guests
Business centre
Internet
Meeting/Banquet facilities
Room service
Restaurant
Bar/Lounge
24 Hour Front Desk
Safe
Sauna
Free parking
Playground
Pool table
Terrace/Patio
Babysitting or child care
Concierge service
Laundry service
Tennis
Air-conditioned
Coffee shop
Airport shuttle
Non-smoking rooms available
Laundry facilities
Pets not allowed
Storage available
Grill

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Reviews

Guest reviews

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Business
Solo

Overall rating

based on 559 reviews

Breakfast

8.7 "Breakfast is good."
Location

8.5 "Location is great."

10.0 "100% enjoyed the restaurants & bars nearby."
Service

7.7 "Good service."

8.8 "88% found the staff to be very friendly."

7.9 "79% thought the service was very professional."
Amenities

6.9 "Average amenities."

5.2 "52% thought the building was acceptable."

6.9 "69% said the architecture was not spectacular."
Pool

5.0 "Pool is mediocre."
Vibe

4.9 "Vibe wasn't good."

2.4 "76% criticized the unstylish hotel."

3.3 "For 67%, the lobby entrance was sub-standard."
Cleanliness

4.1 "Not very clean."

3.3 "67% said rooms were dirty."

4.3 "57% thought it was rather dirty."
WiFi

3.7 "Internet is poor."

3.5 "65% said the wifi quality was bad."
Room

3.3 "Rooms are not good."

2.1 "79% said rooms were small."

1.8 "For 82%, the rooms looked old."

2.3 "77% complained about the bathroom."

2.2 "78% didn't like the uncomfortable beds."

0.6 "94% thought they were poorly maintained."

3.3 "67% said rooms were dirty."

3.0 "70% found problems with the furniture."

1.7 "Air conditioning was criticized by 83%."

2.0 "80% criticized the small bathroom."
Value for money

2.7 "Terrible value."

2.9 "The price was too high for 71%."

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Overall rating

based on 313 reviews

Location

8.8 "Location is great."
Breakfast

8.7 "Breakfast is good."
Service

7.9 "Good service."

8.9 "89% found the staff to be very friendly."
Amenities

7.2 "Good amenities."

9.7 "97% found the grounds to be nice."
Vibe

5.2 "Vibe was decent."
Cleanliness

4.2 "Not very clean."

3.6 "64% said rooms were dirty."
WiFi

3.9 "Internet is poor."

3.6 "64% said the wifi quality was bad."
Room

3.5 "Rooms are not good."

2.0 "80% said rooms were small."

1.7 "For 83%, the rooms looked old."

2.6 "74% complained about the bathroom."

3.6 "64% said rooms were dirty."

2.3 "77% didn't like the uncomfortable beds."

2.0 "Air conditioning was criticized by 80%."
Value for money

2.6 "Terrible value."
Comfort

2.2 "Quite uncomfortable."

2.0 "80% said rooms were small."

2.3 "77% didn't like the uncomfortable beds."

2.0 "Air conditioning was criticized by 80%."

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Overall rating

based on 223 reviews

Breakfast

8.9 "Breakfast is good."
Location

8.4 "Location is great."
Service

7.4 "Good service."

8.7 "87% found the staff to be very friendly."

7.7 "77% thought the service was very professional."
Amenities

6.7 "Average amenities."

5.0 "50% thought the building was acceptable."
Vibe

4.3 "Vibe wasn't good."

2.0 "80% criticized the unstylish hotel."
Cleanliness

4.0 "Not very clean."
WiFi

3.7 "Internet is poor."

3.5 "65% said the wifi quality was bad."
Value for money

2.9 "Terrible value."
Room

2.6 "Awful rooms."

2.0 "80% complained about the bathroom."

1.8 "82% said rooms were small."

1.4 "For 86%, the rooms looked old."

1.9 "81% didn't like the uncomfortable beds."

0.5 "95% thought they were poorly maintained."