Overview

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JW Marriott Essex House New York

160 Central Park South, New York, NY 10019, United States
+1 212 247 0300

€217+

Overall guest ratings

8.1/10 Excellent
based on 1,369 reviews

Review highlights

  • 9.5
  • 8.8
  • 5.0
  • 4.9

Nearby

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    AMENITIES

    • Parking
    • Fitness centre
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • Coffee shop
    • 24 hour front desk
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Internet (surcharge)
    • Steam room
    • Storage available
    • Wedding services
    • Wi-Fi
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    based on 1,369 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Bar is amazing."
    • 8.3 "Very nice wellness & sports facilities."
    • 7.6 "Good service."
      8.3 "83% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      9.2 "92% said the concierge service was amazing."
      7.6 "76% were happy with the room service."
      7.0 "Hotel security was great, thought 70%."
    • 5.6 "Food is average."
      5.8 "58% thought the dining experience was appropriate."
      6.0 "Dining area was clean enough, according to only 60%."
    • 5.0 "Average cleanliness."
      4.2 "58% said rooms were dirty."
      2.2 "78% said the bathroom was dirty."
    • 4.9 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 4.9 "Breakfast is below average."
      2.4 "76% said the breakfast was too expensive."
    • 3.2 "Terrible value."
      3.5 "65% thought it was overpriced."
      2.4 "76% said the breakfast was too expensive."
      0.9 "The price was too high for 91%."
    • 3.1 "Disappointing internet connection."
      3.5 "65% thought it was overpriced."
      2.2 "78% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.6 Good
    based on 533 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 7.1 "Good service."
      8.1 "81% found the staff to be very friendly."
    • 5.8 "Food is average."
    • 4.8 "Rooms are not good."
      3.2 "68% complained about the bathroom."
      4.0 "60% said rooms were dirty."
      1.3 "87% found problems with the furniture."
      1.2 "For 88%, the rooms looked old."
      1.0 "90% thought they were poorly maintained."
    • 4.7 "Not very clean."
      4.0 "60% said rooms were dirty."
    • 4.6 "Vibe wasn't good."
      1.2 "88% criticized the unstylish hotel."
    • 4.4 "Breakfast is below average."
      2.0 "80% said the breakfast was too expensive."
    • 2.9 "Terrible value."
      2.0 "80% said the breakfast was too expensive."
      3.0 "70% thought it was overpriced."
    View all review categories

    Overall rating

    7.9 Good
    based on 657 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
    • 7.2 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 5.1 "Food is average."
    • 4.8 "Not very clean."
      3.9 "61% said rooms were dirty."
    • 4.8 "Breakfast is below average."
      2.3 "77% said the breakfast was too expensive."
    • 4.8 "Rooms are not good."
      3.5 "65% complained about the bathroom."
      3.9 "61% said rooms were dirty."
      1.3 "87% found problems with the furniture."
      1.1 "89% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      1.1 "89% were disappointed with the minibar."
    • 4.5 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
    • 3.1 "Terrible value."
      3.4 "66% thought it was overpriced."
      2.3 "77% said the breakfast was too expensive."
    View all review categories

    Overall rating

    7.8 Good
    based on 27 reviews
    • 9.6 "Terrific location."
    • 7.9 "Good service."
    • 5.4 "Rooms are ok."

    Overall rating

    7.9 Good
    based on 150 reviews
    • 9.5 "Terrific location."
    • 7.3 "Good service."
      8.2 "82% found the staff to be very friendly."
    • 5.0 "Rooms are ok."
      1.5 "For 85%, the rooms looked old."
      3.3 "67% complained about the bathroom."
      4.1 "59% said rooms were dirty."
    • 5.0 "Breakfast is mediocre."
    • 4.7 "Not very clean."
      4.1 "59% said rooms were dirty."
    • 4.6 "Vibe wasn't good."
      1.5 "85% criticized the unstylish hotel."
    • 3.3 "Value below average."
    View all review categories
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    data provided by TrustYou

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