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Hôtel Alpes & Lac
3 stars

Hôtel Alpes & Lac

Place de la Gare 2, 2000 Neuchâtel, Neuchatel, Switzerland
Neuchâtel, Switzerland
See location+41 32 723 19 19
From
€137
Cheapest

rate per night

8.4
Very good
based on 2040 reviews
2,040 reviews

Photos of Hôtel Alpes & Lac

Overview

Rating
Hotel in Neuchatel with a 24-hour front desk and a coffee shop Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Additionally, self parking, a 24-hour front desk, and tour/ticket assistance are onsite. Hôtel Alpes & Lac offers 30 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily. The recreational activities listed below are available either on site or nearby; fees may apply.
Rating
8.4
Very good
Based on 2,040 verified guest reviews

Latest deals for Hôtel Alpes & Lac

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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Hôtel Alpes & Lac

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Wi-Fi available in all areas
  • Flat-screen TV
  • TV
  • Cable or satellite TV

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Towels/sheets (extra fee)
  • Dustbins
  • Conditioner

General

  • Family rooms
  • Seating area
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Soundproof rooms
  • Lake view
  • Landmark view
  • Telephone
  • Mountain view
  • City view
  • Storage available

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • ATM on-site
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Key access
  • Key card access
  • 24-hour front desk

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Lift
  • Accessible by lift
  • Allergy-free room
  • No smoking
  • Non-feather pillow
  • Upper floors accessible by lift

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV
  • Smartphone dock

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Hiking
  • Golf
  • Windsurfing

Outdoor

  • Terrace/Patio
  • Balcony

Health and safety

  • Daily housekeeping
  • Safe

Parking and transportation

  • Parking

Family friendly

  • Kids meals

Reviews of Hôtel Alpes & Lac

8.4
Very good
2040 verified ratings
Wonderful
944
Very good
609
Good
325
Okay
67
Fair
57
Mediocre
22
Poor
16

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location and cleanliness, highlighting the beautiful views and convenient access to public transport. However, there were several complaints regarding the service, particularly the lack of helpfulness and attentiveness from staff. Breakfast options were also criticized in some reviews, suggesting room for improvement in that area.
AI-generated from customer reviews
Location10 out of 10
Cleanliness9.5 out of 10
Service3 out of 10
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Score by provider

All reviews

8.0
Very good
Brittany J., Mar 2024
This hotel is literally across the street from the train station which was very convenient for my travels. I would definitely book the lake side room. This view is amazing and the hotel is located at the top of the hill which was incredible. The hotel lacks in the way of a lobby. There is a restaurant but no common area for guests outside of the room. I stayed in the more modern building. It was j...
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10
Wonderful
Maynard, Mar 2019
Pros (+) No nonsense with the WiFi --- everything standard, no crazy interstitials and suchlike/ Everything just worked and kept working.

Location

Place de la Gare 2, 2000 Neuchâtel, Neuchatel

What's nearby

  • Neuchatel Botanical Garden0.4 km
  • Rouge Church0.5 km
  • Theatre du Passage0.5 km
  • Centre Durrenmatt Neuchatel0.6 km
  • Musee d'art et d'Histoire de Neuchatel0.6 km
  • Stade de la Maladiere0.6 km
  • Neuenburg Castle0.8 km
  • Nanoworld0.9 km
  • Swiss Center for Electronics and Microtechnology0.9 km
  • The Collegiale Church0.9 km
  • Neuchatel Observatory1.3 km
  • Latenium3.1 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hôtel Alpes & Lac

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hôtel Alpes & Lac

  • Where is Hôtel Alpes & Lac located?

    Hôtel Alpes & Lac is located at Place de la Gare 2, 0.6 km from the centre of Neuchâtel. Neuchatel Botanical Garden is the closest landmark to Hôtel Alpes & Lac.

  • When is check-in time and check-out time at Hôtel Alpes & Lac?

    Check-in time is 15:00 and check-out time is 12:00 at Hôtel Alpes & Lac.

  • Does Hôtel Alpes & Lac offer free Wi-Fi?

    Yes, Hôtel Alpes & Lac offers free Wi-Fi.

  • How far is Hôtel Alpes & Lac from the airport?

    Hôtel Alpes & Lac is 43.7 km from Belp.

  • How does KAYAK find such great Hôtel Alpes & Lac hotel deals?

    KAYAK scours the web for all room deals available at Hôtel Alpes & Lac in Neuchâtel and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hôtel Alpes & Lac and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hôtel Alpes & Lac.

See more FAQs

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3-star hotel
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3-star hotel
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Good to know

Value for money

8.0

Distance to city centre

0.6 km

Nearest airport

Belp

Distance to airport

43.7 km