Overview

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Serhs Natal Grand Hotel
Top Family Hotel

Av Sen Dinarte Mariz 6045, Natal 59090-002, Brazil
+55 844 005 2000

€103+

Overall guest ratings

8.6/10 Excellent
based on 2,020 reviews

Review highlights

  • 9.3
  • 8.7
  • 8.7
  • 5.8

Good to know

  • Friendly service

Nearby

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    About

    Luxurious, beachfront hotels don’t get much grander than this jewel in the crown of Natal’s coastal accommodations. From kid and business-friendly amenities, to decadent dining and sumptuous spa treatments, there’s something for everyone at the Serhs Natal Grand Hotel. Situated on its own stretch of sandy shores, the hotel is less than 3 km (2 mi) from popular Ponta Negra Beach, and slightly further from romantic Mae Luiza Lighthouse (6 km or 3.5 mi).

    You’ll be greeted with a complimentary cocktail upon arrival, and the perks don’t stop there. An impressive breakfast buffet is offered each morning, free of charge. On-site parking is complimentary, and convenient airport shuttles are available (surcharge). Take a dip in one of the hotel’s 2 pools or recharge with a workout in the fitness center. Time to treat yourself? Grab a bite and one of Serhs Natal Grand’s 7 restaurants, unwind at the poolside bar, or indulge in a massage or spa treatment at the Kensho Spa Zen.

    If you’re traveling for business or just need to touch base with your home office, stop by the business center, or inquire at the front desk about available conference rooms and banquet facilities. Wireless Internet access is complimentary in all areas.

    The resort’s Art Deco aesthetic extends to its smartly decorated, air-conditioned accommodations. Kick back in front of your LCD television, which comes with satellite channels, and refresh with a beverage from your minibar. Your private bath features will include a shower, a direct-dial phone, and a hair dryer. A nightly turndown service is provided.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Game room
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Beachfront
    • Terrace/Patio
    • Childrens programmes
    • Concierge service
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Steam room
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 2,020 reviews
    • 9.3 "Excellent breakfast."
    • 8.7 "Pool is good."
    • 8.7 "Location is great."
      8.8 "Great parking, according to 88%."
      10.0 "100% appreciated the closeness to the beach."
    • 7.8 "Wellness & sports facilities were pleasant enough."
    • 7.8 "Good service."
      9.4 "94% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
      5.5 "Beds were acceptable for 55%."
      5.3 "Only 53% said rooms were big enough."
    • 5.6 "Average value."
    • 4.0 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    based on 909 reviews
    • 9.2 "Excellent breakfast."
    • 8.8 "Location is great."
      9.0 "Great parking, according to 90%."
    • 8.6 "Pool is good."
    • 7.8 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 6.2 "Bar is ok."
    • 5.6 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      5.9 "Only 59% said rooms were big enough."
    • 5.1 "Average value."
    • 5.0 "Average cleanliness."
      2.8 "72% said rooms were dirty."
    • 4.0 "Internet is poor."
      4.0 "60% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 1,030 reviews
    • 9.2 "Excellent breakfast."
    • 8.5 "Location is great."
      8.5 "Great parking, according to 85%."
      10.0 "100% appreciated the closeness to the beach."
    • 8.4 "Pool is good."
    • 7.7 "Good service."
      9.3 "93% found the staff to be very friendly."
    • 7.6 "Wellness & sports facilities were pleasant enough."
    • 5.9 "Average value."
    • 4.9 "Rooms are not good."
      3.0 "70% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      5.0 "Only 50% said rooms were big enough."
    • 4.2 "Internet is poor."
      4.3 "57% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 80 reviews
    • 9.4 "Excellent breakfast."
    • 8.5 "Location is great."
    • 7.8 "Good service."
    • 6.4 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly service"
    data provided by TrustYou

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