Overview

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Hotel Art Resort Galleria Umberto

Galleria Umberto I 83, 80132 Naples, Campania, Italy
+39 081 497 6224

€104+

Overall guest ratings

8.3/10 Excellent
based on 506 reviews

Review highlights

  • 9.4
  • 9.2
  • 7.6
  • 5.4

Good to know

  • Friendly atmosphere
  • Professional service
  • Friendly service

Nearby

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    About

    Hotel Art Resort Galleria Umberto is just 4.6 mi (7.3 km) from the airport and offers a shuttle (available on request) for EUR 35 per person roundtrip. Free perks include continental breakfast and WiFi. A bar/lounge and a terrace are offered, and rooms at this upscale hotel get the details right with deep soaking tubs and premium bedding.

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    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • ATM on-site
    • Car hire
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • No smoking
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 531 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.6 "86% said the reception staff was great."
    • 9.2 "Terrific location."
      8.2 "82% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      9.2 "Easily accessible by car, said 92%."
      10.0 "City centre within easy reach, said 100%."
      8.6 "Near to public transport, according to 86%."
    • 7.6 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.5 "95% said it was a stylish hotel."
      9.2 "92% thought the hotel was luxurious."
    • 6.7 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 5.9 "Breakfast is mediocre."
    • 5.4 "Average amenities."
      5.3 "53% thought the building was acceptable."
    • 5.4 "Food is average."
      6.4 "Only 64% were satisfied with the menu."
    • 3.5 "Internet is poor."
      3.2 "68% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    based on 366 reviews
    • 9.5 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.7 "87% said the reception staff was great."
      9.5 "95% thought the service was very professional."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      8.3 "83% liked the proximity to shopping."
    • 7.7 "Good vibe."
      9.7 "97% enjoyed the friendly atmosphere."
      9.4 "94% said it was a stylish hotel."
      8.9 "89% thought the hotel was luxurious."
    • 6.8 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.3 "Beds were acceptable for 63%."
    • 5.8 "Breakfast is mediocre."
    • 5.6 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.3 "Food is average."
    • 3.3 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    based on 90 reviews
    • 9.2 "Terrific location."
      8.5 "85% liked the proximity to shopping."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
    • 6.9 "Average value."
    • 6.0 "Rooms are ok."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 5.5 "Breakfast is mediocre."
    • 3.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    based on 74 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.3 "Terrific location."
    • 7.0 "Nice rooms."
      9.2 "92% thought rooms were spacious."
    • 6.8 "Average comfort."
    • 6.2 "Breakfast is mediocre."
    • 5.3 "Food is average."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Friendly atmosphere"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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