Overview

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Hotel City Palace

121 City Terrace Oppsite to C.S.T. Station Main Gate, Mumbai 400 001, India
+91 222 266 6666

€28+

Overall guest ratings

7.0/10 Good
based on 670 reviews

Review highlights

  • 9.8
  • 8.5
  • 4.6
  • 4.3

Good to know

  • Nice building
  • Clean rooms
  • Train station is close

Nearby

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    About

    Putting you in a great location within a 15-minute walk of Chhatrapati Shivaji Terminus and Flora Fountain, Hotel City Palace offers an airport shuttle (available on request) for INR 1200 per vehicle roundtrip. Free perks include WiFi and on-the-go breakfast daily between 7 AM and 9 AM. 24-hour room service, refrigerators, and premium bedding are offered in all rooms.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Free Wi-Fi
    • Concierge service
    • Laundry facilities
    • Laundry service
    • Air-conditioned
    • 24 Hour Front Desk
    • Pets not allowed
    • Parking (surcharge)
    • Train station shuttle
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.0 Good
    based on 670 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Generally very clean."
      8.4 "84% said rooms were clean."
      9.1 "91% said the bathroom was clean."
      10.0 "100% thought it was clean."
    • 8.3 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    • 8.2 "Great service."
      8.3 "83% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      8.8 "88% were happy with the room service."
      7.9 "Management was excellent, said 79%."
    • 4.6 "Rooms are not good."
      1.4 "86% said rooms were small."
      3.7 "Air conditioning was criticized by 63%."
      3.8 "62% thought they were poorly maintained."
      4.8 "52% didn't like the uncomfortable beds."
      4.0 "For 60%, the rooms looked old."
      3.3 "67% thought the tv was sub-standard."
    • 4.3 "Internet is poor."
    • 4.2 "Breakfast is below average."
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    Overall rating

    6.6 Good
    based on 221 reviews
    • 9.8 "Terrific location."
    • 7.6 "Good service."
      7.9 "79% found the staff to be very friendly."
    • 6.3 "Average value."
    • 4.1 "Rooms are not good."
      1.2 "88% said rooms were small."
    • 3.9 "Breakfast is below average."
    • 2.0 "Quite uncomfortable."
      1.2 "88% said rooms were small."

    Overall rating

    7.0 Good
    based on 187 reviews
    • 9.8 "Terrific location."
    • 8.2 "Great service."
      8.2 "82% found the staff to be very friendly."
    • 4.1 "Rooms are not good."
      1.3 "87% said rooms were small."
    • 2.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."

    Overall rating

    6.0 OK
    based on 261 reviews
    • 9.7 "Terrific location."
    • 8.0 "Great service."
      8.0 "80% found the staff to be very friendly."
    • 7.9 "Good cleanliness."
      7.8 "78% said rooms were clean."
    • 6.2 "Average value."
    • 3.8 "Rooms are not good."
      1.3 "87% said rooms were small."
    • 2.1 "Quite uncomfortable."
      1.3 "87% said rooms were small."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Nice building"
    "Clean rooms"
    "Train station is close"
    data provided by TrustYou

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