Overview

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Swissotel Makkah

Al Bait Complex, Mecca 21955, Saudi Arabia
+966 125 718 000

€135+

Overall guest ratings

8.0/10 Good
based on 16,439 reviews

Review highlights

  • 8.2
  • 7.1
  • 4.9
  • 3.8

Good to know

  • Great view

Nearby

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    About

    Being part of the luxurious Abraj El Bait Complex, Swissotel Makkah is a design hotel located in close proximity to the Holy Haram overlooking the Kaaba, the Grand Mosque. It boasts Chargeable Wi-Fi and 2 restaurants. All modern accommodation at Swissôtel are decorated with printed carpeted floors. Each suite offers a spacious seating area with a flat-screen TV and a minibar. A marble bathroom is also included. Signature Restaurant offers fine dining with a selection of mouth-watering seasonal menus.

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    AMENITIES

    • Complimentary breakfast
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Laundry facilities
    • Laundry service
    • Bar/Lounge
    • Express check out
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 16,439 reviews
    • 8.2 "Breakfast is good."
      8.3 "83% were happy with the price of the breakfast."
    • 7.1 "Tasty food."
    • 7.0 "Good location."
      9.3 "93% liked the proximity to sightseeing."
      8.9 "89% liked the proximity to shopping."
      8.4 "84% thought parking was inexpensive."
      8.3 "Easily accessible by car, said 83%."
    • 6.6 "Service is ok."
      6.5 "Only 65% thought the service was professional."
      6.4 "64% said the concierge service was sufficient."
    • 4.9 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      2.0 "80% said rooms were small."
      0.1 "99% criticized the small bathroom."
      1.1 "89% thought they were poorly maintained."
      1.6 "84% had problems with the shower."
      3.4 "For 66%, the rooms looked old."
      2.8 "72% said the bathroom was dirty."
      2.5 "75% found problems with the furniture."
      0.8 "92% thought the tv was sub-standard."
      2.0 "Air conditioning was criticized by 80%."
      1.5 "85% were disappointed with the minibar."
    • 3.8 "Not very comfortable."
      2.0 "80% said rooms were small."
      0.1 "99% criticized the small bathroom."
      2.0 "Air conditioning was criticized by 80%."
    • 3.3 "Value below average."
      2.7 "73% thought it was overpriced."
      4.1 "The price was too high for 59%."
    • 2.8 "Disappointing internet connection."
      2.7 "73% thought it was overpriced."
      2.8 "72% said the wifi quality was bad."
    • 0.0 "Beach is unacceptable."
      0.0 "Beach sports facilities are not good, thought 100%."
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    Overall rating

    7.9 Good
    based on 6,246 reviews
    • 8.3 "Breakfast is good."
    • 6.3 "Location is acceptable."
    • 6.1 "Service is ok."
      6.6 "Only 66% thought the service was professional."
    • 4.9 "Rooms are not good."
      1.4 "86% complained about the bathroom."
      2.8 "72% said rooms were small."
      0.1 "99% criticized the small bathroom."
      1.0 "90% thought they were poorly maintained."
      2.7 "73% said the bathroom was dirty."
      3.4 "For 66%, the rooms looked old."
      1.6 "84% had problems with the shower."
    • 3.0 "Terrible value."
      2.6 "74% thought it was overpriced."
    • 2.8 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."

    Overall rating

    8.0 Good
    based on 9,041 reviews
    • 8.1 "Breakfast is good."
    • 6.7 "Location is acceptable."
    • 6.5 "Service is ok."
      6.2 "Only 62% thought the service was professional."
      5.3 "Only 53% were satisfied with the booking process."
    • 4.7 "Rooms are not good."
      2.2 "78% said rooms were small."
      1.5 "85% complained about the bathroom."
      1.3 "87% thought they were poorly maintained."
      0.1 "99% criticized the small bathroom."
      2.4 "76% found problems with the furniture."
      3.4 "For 66%, the rooms looked old."
      1.7 "83% had problems with the shower."
      2.7 "73% said the bathroom was dirty."
      1.7 "83% were disappointed with the minibar."
      0.8 "92% thought the tv was sub-standard."
    • 3.8 "Not very comfortable."
      2.2 "78% said rooms were small."
      0.1 "99% criticized the small bathroom."
    • 3.1 "Terrible value."
      2.6 "74% thought it was overpriced."
    • 2.7 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      2.9 "71% said the wifi quality was bad."
    View all review categories

    Overall rating

    7.9 Good
    based on 1,150 reviews
    • 8.1 "Breakfast is good."
    • 7.4 "Good location."
      9.3 "93% liked the proximity to sightseeing."
    • 7.1 "Tasty food."
    • 6.2 "Service is ok."
      6.2 "Only 62% thought the service was professional."
    • 4.9 "Rooms are not good."
      1.5 "85% complained about the bathroom."
      2.1 "79% said rooms were small."
    • 3.2 "Terrible value."
      2.6 "74% thought it was overpriced."
    • 2.6 "Disappointing internet connection."
      2.6 "74% thought it was overpriced."
      2.7 "73% said the wifi quality was bad."
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    Good to know
    "Great view"
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