Overview

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Hotel Osuna

Luis de la Mata, 18, 28042 Madrid, Madrid, Spain
+34 917 418 100

€45+

Overall guest ratings

7.0/10 Good
based on 4,025 reviews

Review highlights

  • 8.5
  • 8.1
  • 5.4
  • 5.2

Nearby

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    About

    Hotel Osuna is just 3.9 mi (6.3 km) from the airport and offers a free shuttle (available 24 hours). Guests can take a dip in the seasonal outdoor pool or grab a bite to eat at H2O, which serves breakfast, lunch, and dinner. There's a rooftop terrace and a poolside bar, and rooms at this upscale hotel offer minibars and room service.

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    AMENITIES

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Tennis
    • Fitness centre
    • Steam room
    • Business centre
    • Laundry facilities
    • Room service
    • Cable or satellite TV
    • Coffee shop
    • Free airport shuttle
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.0 Good
    based on 4,025 reviews
    • 8.5 "Location is great."
      9.9 "Good access to the airport, said 99%."
      8.9 "Near to public transport, according to 89%."
      9.0 "Easily accessible by car, said 90%."
      10.0 "Business sites within easy reach, said 100%."
      7.1 "71% liked the proximity to sightseeing."
    • 8.1 "Breakfast is good."
    • 6.9 "Pool is mediocre."
    • 6.8 "Service is ok."
      5.6 "56% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
      5.1 "Only 51% found the restaurant service to be good."
    • 6.8 "Internet is average."
      6.1 "61% thought the wifi quality was ok."
    • 5.4 "Food is average."
      5.8 "Only 58% were satisfied with the menu."
      5.7 "57% thought the dining experience was appropriate."
      5.0 "Desserts were ok, said 50%."
    • 5.2 "Average comfort."
      6.3 "For only 63%, the noise level was all right."
    • 3.5 "Not very clean."
      2.8 "72% said rooms were dirty."
      3.0 "70% said the bathroom was dirty."
    • 3.1 "Awful rooms."
      3.9 "61% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      2.8 "72% said rooms were dirty."
      3.2 "68% complained about the bathroom."
      1.2 "88% found problems with the furniture."
      1.6 "84% thought the tv was sub-standard."
      2.0 "Air conditioning was criticized by 80%."
      1.5 "85% were disappointed with the minibar."
      3.0 "70% said the bathroom was dirty."
      2.2 "78% had problems with the shower."
    • 1.3 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
      3.9 "61% didn't like the unstylish hotel."
      4.5 "55% criticized the plain hotel."
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    Overall rating

    7.1 Good
    based on 1,891 reviews
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.9 "Near to public transport, according to 89%."
      9.0 "Easily accessible by car, said 90%."
    • 8.2 "Breakfast is good."
    • 7.4 "Good pool."
    • 6.7 "Internet is average."
    • 6.5 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
      5.3 "53% said the reception staff was ok."
      5.8 "Housekeeping was ok, according to 58%."
      5.2 "Only 52% found the restaurant service to be good."
    • 5.4 "Average comfort."
      6.6 "For only 66%, the noise level was all right."
    • 5.4 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
      5.6 "56% thought the dining experience was appropriate."
    • 3.4 "Not very clean."
      3.0 "70% said rooms were dirty."
      3.2 "68% said the bathroom was dirty."
    • 3.2 "Awful rooms."
      0.4 "For 96%, the rooms looked old."
      3.7 "63% didn't like the uncomfortable beds."
      3.0 "70% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      3.2 "68% complained about the bathroom."
      1.1 "89% found problems with the furniture."
      1.8 "82% thought the tv was sub-standard."
      2.1 "79% had problems with the shower."
      2.2 "Air conditioning was criticized by 78%."
      1.4 "86% were disappointed with the minibar."
      3.2 "68% said the bathroom was dirty."
    • 1.8 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
      4.4 "56% criticized the plain hotel."
      3.9 "61% didn't like the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 885 reviews
    • 8.3 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.8 "Near to public transport, according to 88%."
      9.2 "92% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
    • 8.2 "Breakfast is good."
    • 7.3 "Internet works."
    • 7.2 "Good pool."
    • 7.0 "Good service."
      7.0 "70% found the staff to be very friendly."
      5.7 "57% said the reception staff was ok."
      6.0 "Housekeeping was ok, according to 60%."
    • 5.5 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
    • 4.6 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      1.9 "Air conditioning was criticized by 81%."
    • 3.5 "Not very clean."
      2.8 "72% said rooms were dirty."
    • 2.9 "Awful rooms."
      3.7 "63% didn't like the uncomfortable beds."
      0.3 "For 97%, the rooms looked old."
      0.7 "93% thought they were poorly maintained."
      3.1 "69% complained about the bathroom."
      2.8 "72% said rooms were dirty."
      1.3 "87% found problems with the furniture."
      1.9 "Air conditioning was criticized by 81%."
      1.5 "85% thought the tv was sub-standard."
      1.3 "87% were disappointed with the minibar."
      2.0 "80% had problems with the shower."
    • 1.3 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
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    Overall rating

    6.9 Good
    based on 1,247 reviews
    • 8.8 "Location is great."
      10.0 "Good access to the airport, said 100%."
      8.8 "Near to public transport, according to 88%."
      9.0 "Easily accessible by car, said 90%."
      9.1 "91% liked the proximity to shopping."
      10.0 "Business sites within easy reach, said 100%."
    • 7.9 "High value."
      10.0 "100% thought it was a great value."
    • 7.7 "Good breakfast."
    • 7.0 "Internet works."
      10.0 "100% thought it was a great value."
    • 7.0 "Good pool."
    • 6.9 "Service is ok."
      5.7 "57% said the reception staff was ok."
      5.3 "Housekeeping was ok, according to 53%."
    • 5.2 "Food is average."
    • 3.4 "Not very clean."
      2.8 "72% said rooms were dirty."
      3.1 "69% said the bathroom was dirty."
    • 3.3 "Rooms are not good."
      4.0 "60% didn't like the uncomfortable beds."
      0.2 "For 98%, the rooms looked old."
      2.8 "72% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      0.9 "91% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
      1.8 "82% thought the tv was sub-standard."
      2.1 "Air conditioning was criticized by 79%."
      3.1 "69% said the bathroom was dirty."
      2.0 "80% were disappointed with the minibar."
    • 1.1 "Horrible vibe."
      0.3 "97% criticized the unstylish hotel."
      4.2 "58% criticized the plain hotel."
      3.6 "64% didn't like the unstylish hotel."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    data provided by TrustYou

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