Overview

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Hotel Lusso Infantas
Top Business Hotel

Infantas 29, 28004 Madrid, Madrid, Spain
+34 915 212 828

€84+

Overall guest ratings

8.5/10 Excellent
based on 1,587 reviews

Review highlights

  • 9.7
  • 9.6
  • 7.7
  • 5.7

Good to know

  • Wonderful sightseeing
  • Great reception
  • Friendly service

Nearby

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    About

    Hotel Lusso Infantas is a 4-star establishment at the heart of Madrid. The building is a protected heritage site by law given its archaeological value. Located in the desirable Chueca district, just a stone's throw from Gran Vía and close to the cultural, commercial and financial hub around Calle Alcalá, Paseo de la Catellana and Paseo de Recoletos. The hotel's location is perfect for guests visiting on business and those looking to emerge themselves in the city's culture

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    accorhotels.com

    AMENITIES

    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    based on 1,587 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.6 "96% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 9.6 "Terrific location."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Good access to the airport, said 100%."
    • 7.7 "Good breakfast."
    • 7.3 "Internet works."
      7.6 "76% said the wifi quality was great."
    • 5.9 "Average comfort."
      6.8 "Only 68% said rooms were big enough."
      6.7 "For only 67%, the noise level was all right."
    • 5.7 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
      6.3 "For only 63%, the bathroom was ok."
      5.8 "Only 58% thought the shower was ok."
    • 5.5 "Average amenities."
      5.9 "59% thought the building was acceptable."
      5.0 "50% considered the lobby entrance to be so-so."
    • 3.9 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      2.9 "71% criticized the plain hotel."
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    Overall rating

    8.4 Excellent
    based on 1,015 reviews
    • 9.7 "Terrific location."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.6 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.4 "94% said the reception staff was great."
      9.7 "97% thought the service was very professional."
      7.8 "Housekeeping was great, according to 78%."
    • 7.4 "Good breakfast."
    • 7.0 "Internet works."
    • 5.4 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.8 "For only 68%, the noise level was all right."
    • 5.3 "Average amenities."
      5.6 "56% thought the building was acceptable."
    • 4.8 "Rooms are not good."
      3.4 "66% didn't like the uncomfortable beds."
      2.0 "80% thought they were poorly maintained."
      3.0 "For 70%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      3.5 "Air conditioning was criticized by 65%."
    • 3.8 "Vibe wasn't good."
      2.4 "76% criticized the unstylish hotel."
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    Overall rating

    8.6 Excellent
    based on 222 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
    • 9.6 "Terrific location."
    • 7.5 "Good breakfast."
    • 6.9 "Internet is average."
    • 5.9 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
      6.5 "For only 65%, the bathroom was ok."
    • 5.8 "Average comfort."
      6.7 "Only 67% said rooms were big enough."
      6.6 "For only 66%, the noise level was all right."
    • 3.9 "Vibe wasn't good."
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    Overall rating

    8.5 Excellent
    based on 349 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% said the reception staff was great."
      9.7 "97% thought the service was very professional."
    • 9.7 "Terrific location."
      9.6 "96% liked the proximity to sightseeing."
    • 7.7 "Internet works."
      7.9 "79% said the wifi quality was great."
    • 7.5 "Good breakfast."
    • 5.8 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
      6.8 "For only 68%, the noise level was all right."
    • 5.6 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      6.1 "For only 61%, the bathroom was ok."
    • 5.4 "Average amenities."
      5.8 "58% thought the building was acceptable."
    • 3.7 "Vibe wasn't good."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Wonderful sightseeing"
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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