Overview

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Hotel Ambassador
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Zürichstraße 3, 6004 Lucerne, Luzern, Switzerland
+41 41 418 81 00

€88+

Overall guest ratings

8.0/10 Good
based on 351 reviews

Review highlights

  • 9.7
  • 9.3
  • 4.9
  • 4.7

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Meeting/Banquet facilities
    • Bar/Lounge
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Beauty salon
    • Express check out
    • Safe
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    based on 351 reviews
    • 9.7 "Food is to die for."
    • 9.3 "Terrific location."
    • 8.8 "Great service."
    • 8.1 "Breakfast is good."
    • 5.0 "Vibe was decent."
    • 4.9 "Not very comfortable."
    • 4.7 "Rooms are not good."
    • 3.3 "Bad amenities."
    • 3.1 "Disappointing internet connection."
    View all review categories

    Overall rating

    8.0 Good
    based on 168 reviews
    • 9.7 "Food is to die for."
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 4.6 "Not very comfortable."
      4.1 "59% didn't like the uncomfortable beds."
      0.7 "Air conditioning was criticized by 93%."
    • 4.3 "Vibe wasn't good."
    • 4.3 "Rooms are not good."
      4.1 "59% didn't like the uncomfortable beds."
      2.3 "77% complained about the bathroom."
      1.6 "84% thought they were poorly maintained."
      0.7 "Air conditioning was criticized by 93%."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    based on 182 reviews
    • 9.3 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 5.2 "Average comfort."
    • 4.9 "Rooms are not good."
      2.1 "79% complained about the bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 3.0 "Terrible amenities."
      2.1 "79% thought the building wasn't nice."
    • 2.8 "Disappointing internet connection."
      1.9 "81% said the wifi quality was bad."
    View all review categories
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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