Overview

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Hotel Ambassador
Top Family Hotel

Zürichstraße 3, 6004 Lucerne, Luzern, Switzerland
+41 41 418 81 00

€99+

Overall guest ratings

8.2/10 Excellent
based on 414 reviews

Review highlights

  • 9.5
  • 9.5
  • 5.9
  • 3.6

Good to know

  • Spacious rooms
  • Accessible parking
  • Near city centre

Nearby

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    About

    Hotel Ambassador offers a great location, putting you within just a 10-minute walk of Loewenplatz and Lucerne Town Hall. Guests looking for a bite to eat can check out Restaurant Lapin, which serves local cuisine. Other highlights include a garden, and rooms offer flat-screen TVs and minibars.

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    AMENITIES

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Business centre
    • Meeting/Banquet facilities
    • Bar/Lounge
    • Internet
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Beauty salon
    • Express check out
    • Safe
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    based on 414 reviews
    • 9.5 "Food is to die for."
    • 9.5 "Terrific location."
      7.5 "Great parking, according to 75%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      7.5 "Easily accessible by car, said 75%."
    • 9.0 "World class service."
      8.7 "87% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 8.7 "Breakfast is good."
    • 6.4 "Average comfort."
    • 5.9 "Rooms are ok."
    • 3.6 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      0.0 "100% criticized the unstylish hotel."
    • 2.5 "Terrible amenities."
      1.8 "82% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
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    Overall rating

    8.0 Good
    based on 207 reviews
    • 9.6 "Food is to die for."
    • 9.2 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      8.4 "84% said the reception staff was great."
    • 8.6 "Breakfast is good."
    • 5.7 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
    • 5.4 "Rooms are ok."
      6.4 "Only 64% said rooms were big enough."
    • 3.5 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.8 "Horrible vibe."
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    Overall rating

    8.3 Excellent
    based on 194 reviews
    • 9.6 "Terrific location."
      7.6 "Great parking, according to 76%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.5 "Breakfast is good."
    • 6.4 "Average comfort."
    • 6.0 "Rooms are ok."
    • 3.9 "Vibe wasn't good."
    • 3.4 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
    • 2.6 "Terrible amenities."
      2.0 "80% thought the building wasn't nice."
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    Overall rating

    8.5 Excellent
    based on 12 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Spacious rooms"
    "Accessible parking"
    "Near city centre"
    data provided by TrustYou

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