Best Western London Queens Crystal Palace Hotel

7.5
Good

Based on 1,931 reviews
 
122 Church Road, London, SE19 2UG, United Kingdom
  +44 208 653 6622
Best Western London Queens Crystal Palace Hotel - London, England, United Kingdom
Check-in
Check-out
Compare vs KAYAK |
TripAdvisor €32
Expedia €35
KAYAK €37
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KAYAK
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Good to know

Distance to city centre 9.8 km
Nearest airport London Gatwick
Distance to airport 29.5 km

Rooms

Check-in
Check-out

Double rooms

€32+

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Nightly base price
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€32 per night
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€35 per night
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€37 per night
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€40 per night
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€50 per night
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€82 per night

Standard rooms

€41+

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€41 per night
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€63 per night
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€92 per night

Executive rooms

€81+

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€81 per night
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€87 per night

Reviews

Traveller rating

294
374
291
145
2

Time of year

Traveller type

Show reviews that mention

+
breakfast was good in 106 reviews
building site in 91 reviews
clean room in 577 reviews
comfortable bed in 158 reviews
crystal palace in 24 reviews
far from the city in 8 reviews
flights of stairs in 41 reviews
newly renovated in 24 reviews
nice hotel in 253 reviews
pay for parking in 81 reviews
pay for wifi in 106 reviews
room was very small in 553 reviews
staff were friendly in 408 reviews
value for money in 132 reviews
  • Good
    Dec 2010
    7.2

    Staff were very friendly, we arrived late so they accomodated us very quickly, nice hotel presentation from outside and also inside to

    Reservation was not made correctly so instead of a double room we were given a twin, we were compensated by free english breakfast

  • Mediocre
    Dec 2010
    3.3

    Nothing

    Dirty tired hotel breakfast did not even bother went out it was an insult to even be considered a breakfast booked 3 nights only stayed 2

  • Good
    Dec 2010
    7.0

    Service was nice and staff were helpful

  • Good
    Nov 2010
    6.3

    Quiet room

    Heating not easily controlled

  • Okay
    Nov 2010
    6.0

    Everything just fine.

    no.

  • Mediocre
    Oct 2007
    3.2

    Room was described as a double de-luxe, this was definitely not the case, it was in the attic, with sloping floors, I couldnt stand up in the shower due to the sloping ceiling, You could feel the springs through the mattress, The window was at floor level and about 600mm high, you had to lie on the floor to see out. The shower curtain had seen better days

  • Okay
    May 2007
    5.2

    Convenient to find and central

    Breakfast was rather chaotic! Little food available after 9 p.m.

  • Mediocre
    May 2007
    3.2

    Staff were friendly and helpful

    Rooms were of a very poor standard.

  • Mediocre
    Apr 2007
    2.4

    The bathroom and windows were filthy. The atmosphere of the hotel was neither safe nor welcoming.

  • Mediocre
    Mar 2007
    2.8

    the lady who cleaned my room

    i did not like the way i was treated, the hotel was not handicapped accessable, the lifts were broken 5/9 days i was there, there was no information available about things in the hotel such as the bar, the restaurant, the game room, the common room, i found them by accident. the staff was not willing to help with suitcases/bags

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About

Overview

Built in 1854 to coincide with the reopening of the Crystal Palace exhibition venue, Best Western London Queens Crystal Palace Hotel is a striking Victorian building in one of the most picturesque parts of south London. A stay here puts you in good company – French writer Emile Zola resided here for many months in the 1890s during his time in exile, while German emperor Kaiser Wilhelm II used the hotel as a base for his visits to Queen Victoria. Our updated rooms all come with contemporary décor, air conditioning, flat-screen TV and hairdryer. We also have an onsite car park, conferencing facilities, Italian restaurant and spacious ground floor lounge bar with satellite TV. Selhurst Park football ground is only a five-minute drive away, while Crystal Palace Park is just two minutes by car. If you’re looking to do a spot of sightseeing while you’re here, you’ll find the major attractions of central London around 8 miles from the hotel.

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Air conditioning

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Business centre
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Bar/Lounge
Air-conditioned
24-hour front desk
Safe
Designated smoking area
Storage available
Free Wi-Fi
Terrace/Patio
Lift
Hairdryer
Free Internet
Pets not allowed
Parking (surcharge)
Linens
Towels
Express check out
Disabled access

Photos

Best Western London Queens Crystal Palace Hotel - London - Building Provided by ICE Portal All photos (73)
Best Western London Queens Crystal Palace Hotel - London - Bar Bar (3)
Best Western London Queens Crystal Palace Hotel - London - Bathroom Bathroom (8)
Best Western London Queens Crystal Palace Hotel - London - Buffet Buffet (8)
All photos (73)
Bar (3)
Hallway (1)
Outdoors (1)
Lounge (4)
Room amenity (8)
Front desk (1)
Restaurant (6)
Living room (2)
Buffet (8)
Conference (6)
Bathroom (8)
Bedroom (21)
Building (2)
All photos (73)

Location

Most popular landmarks

  • Palace of Westminster 9.7 km
  • Westminster Abbey 9.8 km
  • Westminster Bridge 9.9 km
  • Big Ben 9.9 km
  • Tower Bridge 10 km
  • London Eye 10.1 km

London travel guide

Learn about London on KAYAK

Getting around

London City 13.5 km
London Heathrow 26.6 km
Crystal Palace, Greater London 0.9 km
Sydenham Hill, Greater London 1 km

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