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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Air conditioning
All photos (27)
Bar (1)
Bedroom (13)
Building (1)
Lobby (1)
Best Western London Queens Crystal Palace Hotel
7.4
Good
Based on 1,321 reviews
122 Church Road, London, SE19 2UG, United Kingdom
+44 208 653 6622
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Good to know
| Distance to city centre | 9.8 km |
|---|---|
| Nearest airport | London Gatwick |
| Distance to airport | 29.5 km |
Rooms
Standard rooms
€41+
Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
€41
per night
IMAGE
Unknown
€62
per night
IMAGE
Unknown
€91
per night
Double rooms
€31+
Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
€31
per night
IMAGE
Unknown
€35
per night
IMAGE
Unknown
€37
per night
IMAGE
Unknown
€39
per night
IMAGE
Unknown
€49
per night
IMAGE
Unknown
€80
per night
Executive rooms
€80+
Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
€80
per night
IMAGE
Unknown
€86
per night
Reviews
Pros
| "Extremely comfortable beds, excellent bathroom facilities" | (in 57 reviews) |
|---|---|
| "Great value for money" | (in 80 reviews) |
| "It is a nice hotel" | (in 64 reviews) |
Cons
| "It was the worst hotel ever." | (in 48 reviews) |
|---|---|
| "The bed was hard and lumpy." | (in 35 reviews) |
| "The space, no free WiFi" | (in 39 reviews) |
Traveller rating
256
353
277
139
2
Time of year
Traveller type
Show reviews that mention
+
| breakfast was good | in 92 reviews |
|---|---|
| building work | in 72 reviews |
| comfortable bed | in 141 reviews |
| crystal palace | in 19 reviews |
| flights of stairs | in 39 reviews |
| good value | in 104 reviews |
| newly renovated | in 16 reviews |
| nice hotel | in 183 reviews |
| pay for parking | in 129 reviews |
| phone signal | in 23 reviews |
| room was clean | in 467 reviews |
| room was very small | in 421 reviews |
| staff were very friendly | in 346 reviews |
| train station | in 28 reviews |
| wifi is not free | in 88 reviews |
-
GoodDec 20107.2
Staff were very friendly, we arrived late so they accomodated us very quickly, nice hotel presentation from outside and also inside to
Reservation was not made correctly so instead of a double room we were given a twin, we were compensated by free english breakfast
-
MediocreDec 20103.3
Nothing
Dirty tired hotel breakfast did not even bother went out it was an insult to even be considered a breakfast booked 3 nights only stayed 2
-
GoodDec 20107.0
Service was nice and staff were helpful
-
GoodNov 20106.3
Quiet room
Heating not easily controlled
-
OkayNov 20106.0
Everything just fine.
no.
-
MediocreOct 20073.2
Room was described as a double de-luxe, this was definitely not the case, it was in the attic, with sloping floors, I couldnt stand up in the shower due to the sloping ceiling, You could feel the springs through the mattress, The window was at floor level and about 600mm high, you had to lie on the floor to see out. The shower curtain had seen better days
-
OkayMay 20075.2
Convenient to find and central
Breakfast was rather chaotic! Little food available after 9 p.m.
-
MediocreMay 20073.2
Staff were friendly and helpful
Rooms were of a very poor standard.
-
MediocreApr 20072.4
The bathroom and windows were filthy. The atmosphere of the hotel was neither safe nor welcoming.
-
MediocreMar 20072.8
the lady who cleaned my room
i did not like the way i was treated, the hotel was not handicapped accessable, the lifts were broken 5/9 days i was there, there was no information available about things in the hotel such as the bar, the restaurant, the game room, the common room, i found them by accident. the staff was not willing to help with suitcases/bags
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About
Overview
Located outside the Congestion Charge Zone, this hotel provides comfortable accommodation, free parking and easy access to central London. Those staying at the property can also enjoy complimentary wireless internet.
This Victorian hotel features a number of amenities, including a safe, a sun deck and an express check-in and check-out feature. The front desk operates around the clock and the friendly staff can recommend sights to visit and provide other tourist information.
The rooms at Best Western London Queens Crystal Palace Hotel are air-conditioned and offer a coffee maker, a private bathroom and a flat-screen TV. They all have a laptop safe, blackout curtains and an alarm clock.
Serving Italian dishes, PizzaPolli Restaurant offers a relaxed setting for a satisfying meal. Each evening, guests are able to enjoy a drink in the comfortable lounge bar.
Best Western London Queens Crystal Palace Hotel is within walking distance of The Crystal Palace. It is within a 20-minute stroll of Crystal Palace Railway Station, which allows for convenient access in and around London.
HotelsCombined
Features
Check in |
14:00 |
Check out |
11:00 |
Cancellation/pre-payment
Policies vary by room type and provider.
AMENITIES
Business centre
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Designated smoking area
Storage available
Free Wi-Fi
Terrace/Patio
Lift
Hairdryer
Free Internet
Pets not allowed
Parking (surcharge)
Linens
Towels
Express check out
Disabled access
Photos
All photos (27)
Bar (1)
Bedroom (13)
Building (1)
Lobby (1)
Location
Most popular landmarks
- Palace of Westminster 9.7 km
- Westminster Abbey 9.8 km
- Westminster Bridge 9.9 km
- Big Ben 9.9 km
- Tower Bridge 10 km
- London Eye 10.1 km
London travel guide
Learn about London on KAYAK
Getting around
| London City | 13.5 km |
|---|---|
| London Heathrow | 26.6 km |
| Crystal Palace, Greater London | 0.9 km |
| Sydenham Hill, Greater London | 1 km |
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