|"Very good value; helpful staff."||(in 191 reviews)|
|"Beds were very comfortable and clean"||(in 85 reviews)|
|"Comfy new rooms Good value."||(in 55 reviews)|
|"Had to pay for parking"||(in 30 reviews)|
|"Don’t like the basement rooms."||(in 220 reviews)|
|"the room was cold."||(in 22 reviews)|
Staff were very friendly, we arrived late so they accomodated us very quickly, nice hotel presentation from outside and also inside to
Reservation was not made correctly so instead of a double room we were given a twin, we were compensated by free english breakfast
Dirty tired hotel breakfast did not even bother went out it was an insult to even be considered a breakfast booked 3 nights only stayed 2
Service was nice and staff were helpful
Heating not easily controlled
Everything just fine.
Room was described as a double de-luxe, this was definitely not the case, it was in the attic, with sloping floors, I couldnt stand up in the shower due to the sloping ceiling, You could feel the springs through the mattress, The window was at floor level and about 600mm high, you had to lie on the floor to see out. The shower curtain had seen better days
Convenient to find and central
Breakfast was rather chaotic! Little food available after 9 p.m.
Staff were friendly and helpful
Rooms were of a very poor standard.
The bathroom and windows were filthy. The atmosphere of the hotel was neither safe nor welcoming.
the lady who cleaned my room
i did not like the way i was treated, the hotel was not handicapped accessable, the lifts were broken 5/9 days i was there, there was no information available about things in the hotel such as the bar, the restaurant, the game room, the common room, i found them by accident. the staff was not willing to help with suitcases/bags
Located a short walk from Crystal Palace Railway Station, Best Western London Queens Crystal Palace Hotel provides guests with an ideal base while in London. The various amenities this contemporary hotel offers include an express check-in and check-out feature, free Wi-Fi and a sun deck.
There are a range of facilities on offer to those staying at Best Western London Queens Crystal Palace Hotel, including highchairs, luggage storage and a 24-hour reception. Additionally, the multilingual staff are available to offer local information.
The hotel offers 278 air conditioned rooms equipped with all the necessities to ensure a comfortable stay. Each comes with free tea and coffee making facilities as well as a private bathroom.
Specialising in Italian dishes, Best Western London Queens Crystal Palace Hotel's on-site restaurant provides a range of satisfying meals to sample. In the evening, guests are welcome to relax in the comfortable lounge bar.
Piccadilly Circus, London Eye and Wimbledon are are a 40-minute drive from the hotel. The Crystal Palace is within walking distance.
based on 6,018 reviews
Policies vary by room type and provider.
Best Western London Queens Crystal Palace Hotel is located at 122 Church Road, 9.8 km from the centre of London. Palace of Westminster is the closest landmark to Best Western London Queens Crystal Palace Hotel.
Check-in time is 14:00 and check-out time is 11:00 at Best Western London Queens Crystal Palace Hotel.
Yes, Best Western London Queens Crystal Palace Hotel offers free Wi-Fi.
No, Best Western London Queens Crystal Palace Hotel does not offer free parking.
No, Best Western London Queens Crystal Palace Hotel does not offer free airport shuttle service.
Best Western London Queens Crystal Palace Hotel is 13.5 km from London City.
No, pets are not allowed at Best Western London Queens Crystal Palace Hotel.
No, Best Western London Queens Crystal Palace Hotel does not have a pool on-site.
Best Western London Queens Crystal Palace Hotel has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.