Best Western London Queens Crystal Palace Hotel

7.4
Good

Based on 1,321 reviews
 
122 Church Road, London, SE19 2UG, United Kingdom
  +44 208 653 6622
Best Western London Queens Crystal Palace Hotel - London, England, United Kingdom
Check-in
Check-out
Compare vs KAYAK |
TripAdvisor €31
Expedia €35
KAYAK €37
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per night
Expedia
per night
KAYAK
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Good to know

Distance to city centre 9.8 km
Nearest airport London Gatwick
Distance to airport 29.5 km

Rooms

Check-in
Check-out

Standard rooms

€41+

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Bed type
Provider
Nightly Base Price
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Unknown
€41 per night
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Unknown
€62 per night
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Unknown
€91 per night

Double rooms

€31+

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Bed type
Provider
Nightly Base Price
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Unknown
€31 per night
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Unknown
€35 per night
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Unknown
€37 per night
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Unknown
€39 per night
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Unknown
€49 per night
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Unknown
€80 per night

Executive rooms

€80+

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Bed type
Provider
Nightly Base Price
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Unknown
€80 per night
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Unknown
€86 per night

Reviews

Pros

Cons

Traveller rating

256
353
277
139
2

Time of year

Traveller type

Show reviews that mention

+
breakfast was good in 92 reviews
building work in 72 reviews
comfortable bed in 141 reviews
crystal palace in 19 reviews
flights of stairs in 39 reviews
good value in 104 reviews
newly renovated in 16 reviews
nice hotel in 183 reviews
pay for parking in 129 reviews
phone signal in 23 reviews
room was clean in 467 reviews
room was very small in 421 reviews
staff were very friendly in 346 reviews
train station in 28 reviews
wifi is not free in 88 reviews
  • Good
    Dec 2010
    7.2

    Staff were very friendly, we arrived late so they accomodated us very quickly, nice hotel presentation from outside and also inside to

    Reservation was not made correctly so instead of a double room we were given a twin, we were compensated by free english breakfast

  • Mediocre
    Dec 2010
    3.3

    Nothing

    Dirty tired hotel breakfast did not even bother went out it was an insult to even be considered a breakfast booked 3 nights only stayed 2

  • Good
    Dec 2010
    7.0

    Service was nice and staff were helpful

  • Good
    Nov 2010
    6.3

    Quiet room

    Heating not easily controlled

  • Okay
    Nov 2010
    6.0

    Everything just fine.

    no.

  • Mediocre
    Oct 2007
    3.2

    Room was described as a double de-luxe, this was definitely not the case, it was in the attic, with sloping floors, I couldnt stand up in the shower due to the sloping ceiling, You could feel the springs through the mattress, The window was at floor level and about 600mm high, you had to lie on the floor to see out. The shower curtain had seen better days

  • Okay
    May 2007
    5.2

    Convenient to find and central

    Breakfast was rather chaotic! Little food available after 9 p.m.

  • Mediocre
    May 2007
    3.2

    Staff were friendly and helpful

    Rooms were of a very poor standard.

  • Mediocre
    Apr 2007
    2.4

    The bathroom and windows were filthy. The atmosphere of the hotel was neither safe nor welcoming.

  • Mediocre
    Mar 2007
    2.8

    the lady who cleaned my room

    i did not like the way i was treated, the hotel was not handicapped accessable, the lifts were broken 5/9 days i was there, there was no information available about things in the hotel such as the bar, the restaurant, the game room, the common room, i found them by accident. the staff was not willing to help with suitcases/bags

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About

Overview

Located outside the Congestion Charge Zone, this hotel provides comfortable accommodation, free parking and easy access to central London. Those staying at the property can also enjoy complimentary wireless internet.

This Victorian hotel features a number of amenities, including a safe, a sun deck and an express check-in and check-out feature. The front desk operates around the clock and the friendly staff can recommend sights to visit and provide other tourist information.

The rooms at Best Western London Queens Crystal Palace Hotel are air-conditioned and offer a coffee maker, a private bathroom and a flat-screen TV. They all have a laptop safe, blackout curtains and an alarm clock.

Serving Italian dishes, PizzaPolli Restaurant offers a relaxed setting for a satisfying meal. Each evening, guests are able to enjoy a drink in the comfortable lounge bar.

Best Western London Queens Crystal Palace Hotel is within walking distance of The Crystal Palace. It is within a 20-minute stroll of Crystal Palace Railway Station, which allows for convenient access in and around London.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet-friendly
Air conditioning

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Business centre
Laundry service
Meeting/Banquet facilities
No smoking
Restaurant
Bar/Lounge
Air-Conditioned
24 Hour Front Desk
Safe
Designated smoking area
Storage available
Free Wi-Fi
Terrace/Patio
Lift
Hairdryer
Free Internet
Pets not allowed
Parking (surcharge)
Linens
Towels
Express check out
Disabled access

Location

Most popular landmarks

  • Palace of Westminster 9.7 km
  • Westminster Abbey 9.8 km
  • Westminster Bridge 9.9 km
  • Big Ben 9.9 km
  • Tower Bridge 10 km
  • London Eye 10.1 km

London travel guide

Learn about London on KAYAK

Getting around

London City 13.5 km
London Heathrow 26.6 km
Crystal Palace, Greater London 0.9 km
Sydenham Hill, Greater London 1 km

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