Overview

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Pestana Palace Lisboa - Hotel & National Monument
Top Wellness Hotel

Rua Jau 54, 1300-314 Lisbon, Lisboa, Portugal
+351 213 615 600

€156+

Overall guest ratings

8.6/10 Excellent
based on 568 reviews

Review highlights

  • 9.2
  • 8.9
  • 6.7
  • 4.5

Good to know

  • Friendly atmosphere
  • Nice building
  • Pleasant hotel grounds

Nearby

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    About

    Hotel Features.

    The Pestana Palace Hotel & National Monument occupies a listed 19th century palace with a modern annex overlooking its own subtropical gardens in Lisbon. Guests can work out or just unwind in the onsite fitness center, which incorporates a heated indoor lap pool, sauna, Turkish bath, Scottish shower, and spa tub, as well as a fully equipped gym. Overlooked by an ornate summer house and with a fountain at its center, the outdoor pool is surrounded by a sun terrace and nestles in the hotel's gardens. Babysitting and childcare activities available.

    High ceilings, ornate, gold-painted coving, and large antique paintings pervade in the grand restaurant, which enjoys views of the private park and serves Portuguese fusion cooking at lunch and dinner. The hotel offers several living rooms and luxurious public areas, onsite parking (surcharge), complimentary Internet access in the public areas, and 24-hour front desk and room service. Business services include 22 fully equipped meeting rooms. The hotel offers wedding and catering services.

    Guestrooms.

    The 190 modern, air-conditioned guestrooms at the Pestana Palace Hotel feature neoclassical style decor in keeping with the original palace building. All rooms have marble bathroom with bathrobes, hair dryer, and bathroom telephone. Rooms also include minibar, safe, complimentary wireless Internet access, and cable television with pay movies.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Beauty salon
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    based on 568 reviews
    • 9.2 "Excellent breakfast."
    • 8.9 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
      8.5 "85% thought the architecture was beautiful."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
      7.1 "71% were happy with the room service."
    • 7.6 "Good location."
      9.2 "92% liked the proximity to sightseeing."
      10.0 "Easily accessible by car, said 100%."
    • 7.4 "Wellness & sports facilities were pleasant enough."
    • 6.7 "Food is average."
      6.2 "Only 62% were satisfied with the menu."
    • 4.5 "Bar is not good."
    • 4.0 "Not very clean."
      2.0 "80% said rooms were dirty."
    • 4.0 "Rooms are not good."
      1.8 "82% didn't like the uncomfortable beds."
      1.5 "85% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      3.7 "For 63%, the rooms looked old."
      0.0 "100% found problems with the furniture."
      2.0 "80% said rooms were dirty."
    • 3.8 "Not very comfortable."
      1.8 "82% didn't like the uncomfortable beds."
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    Overall rating

    8.5 Excellent
    based on 443 reviews
    • 9.4 "Excellent breakfast."
    • 9.0 "Excellent amenities."
      8.5 "85% thought the building was wonderful."
      9.7 "97% found the grounds to be nice."
    • 8.4 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.6 "86% thought the service was very professional."
    • 7.6 "Good location."
    • 7.5 "Wellness & sports facilities were pleasant enough."
    • 6.4 "Vibe was decent."
      5.4 "Only 54% thought, the hotel was luxurious."
    • 6.3 "Pool is mediocre."
    • 4.8 "Bar is not good."
    • 4.2 "Rooms are not good."
      2.1 "79% didn't like the uncomfortable beds."
      1.3 "87% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
    • 4.1 "Not very comfortable."
      2.1 "79% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 96 reviews
    • 9.3 "Excellent breakfast."
    • 9.2 "Excellent amenities."
      8.6 "86% thought the building was wonderful."
      9.8 "98% found the grounds to be nice."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.5 "Good location."
    • 6.8 "Vibe was decent."
    • 6.5 "Food is average."
    • 6.5 "Pool is mediocre."
    • 3.8 "Not very comfortable."
      1.8 "82% didn't like the uncomfortable beds."
    • 3.7 "Rooms are not good."
      1.8 "82% didn't like the uncomfortable beds."
    View all review categories

    Overall rating

    8.8 Excellent
    based on 28 reviews
    • 9.0 "Excellent breakfast."
    • 8.9 "Amenities are good."
    • 8.4 "Great service."
    • 6.1 "Vibe was decent."
    • 4.0 "Rooms are not good."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Good to know
    "Friendly atmosphere"
    "Nice building"
    "Pleasant hotel grounds"
    data provided by TrustYou

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