Overview

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Altis Grand Hotel

Rua Castilho, 11, 1269-072 Lisbon, Lisboa, Portugal
+351 213 106 000

€107+

Overall guest ratings

8.3/10 Excellent
based on 2,040 reviews

Review highlights

  • 9.1
  • 8.0
  • 6.3
  • 5.9

Good to know

  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of Rossio Square and Santa Justa Elevator, Altis Grand Hotel features a free airport shuttle at scheduled times and a rooftop terrace. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis, and Grill Dom Fernando, one of 2 restaurants, serves lunch and dinner. An indoor pool and a fitness center are other highlights, and rooms at this luxurious hotel offer up nice touches like bathrobes and slippers.

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    AMENITIES

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Hot tub
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Parking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Spa
    • No smoking
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    based on 2,040 reviews
    • 9.1 "Terrific location."
      9.2 "City centre within easy reach, said 92%."
      9.4 "Near to public transport, according to 94%."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.5 "75% were happy with the shuttle service."
    • 7.9 "Good breakfast."
    • 7.4 "Wellness & sports facilities were pleasant enough."
      8.9 "top-notch fitness area, thought 89%."
    • 6.3 "Average cleanliness."
      6.1 "Only 61% said rooms were clean enough."
      6.3 "63% thought the cleanliness of the hotel was average."
    • 6.3 "Food is average."
      6.4 "Desserts were ok, said 64%."
      5.0 "The price was ok for 50%."
    • 5.9 "Pool is mediocre."
    • 4.9 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 3.9 "Bar is not good."
    • 3.4 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    based on 1,040 reviews
    • 8.8 "Location is great."
      9.0 "City centre within easy reach, said 90%."
      9.4 "Near to public transport, according to 94%."
      7.2 "72% liked the proximity to sightseeing."
    • 8.0 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.1 "71% found the restaurant service to be one of the best."
    • 7.9 "Good breakfast."
    • 7.6 "Wellness & sports facilities were pleasant enough."
      8.7 "top-notch fitness area, thought 87%."
    • 6.2 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 6.2 "Food is average."
      6.4 "Desserts were ok, said 64%."
    • 5.8 "Average value."
    • 5.7 "Pool is mediocre."
    • 4.2 "Bar is not good."
    • 2.9 "Disappointing internet connection."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 693 reviews
    • 9.3 "Terrific location."
      9.3 "Near to public transport, according to 93%."
      9.4 "City centre within easy reach, said 94%."
    • 8.2 "Breakfast is good."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 7.3 "Wellness & sports facilities were pleasant enough."
      8.8 "top-notch fitness area, thought 88%."
    • 6.4 "Food is average."
      6.6 "Desserts were ok, said 66%."
    • 6.2 "Pool is mediocre."
    • 4.6 "Vibe wasn't good."
      2.7 "73% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      1.7 "83% complained about the bathroom."
      2.9 "71% thought they were poorly maintained."
      2.3 "For 77%, the rooms looked old."
      1.6 "84% had problems with the shower."
      3.3 "67% thought the tv was sub-standard."
    • 4.1 "Bar is not good."
    • 3.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    based on 20 reviews
    • 9.1 "Terrific location."
    • 8.2 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 5.4 "Rooms are ok."

    Overall rating

    8.2 Excellent
    based on 285 reviews
    • 9.0 "Terrific location."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 7.5 "Wellness & sports facilities were pleasant enough."
      9.1 "top-notch fitness area, thought 91%."
    • 6.3 "Average comfort."
      6.4 "Beds were acceptable for 64%."
      6.7 "Only 67% said rooms were big enough."
      5.2 "For only 52%, the noise level was all right."
    • 6.3 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 6.3 "Food is average."
    • 5.6 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.2 "Only 62% said rooms were clean enough."
      6.7 "Only 67% said rooms were big enough."
    • 4.7 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
    • 3.3 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
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    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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