Overview

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Shangri-La's Mactan Resort & Spa
Top Beach Hotel

Punta Engano Road, Lapu-Lapu City 6015, Philippines
+63 322 310 288

€257+

Overall guest ratings

8.9/10 Excellent
based on 1,939 reviews

Review highlights

  • 10.0
  • 9.1
  • 9.1
  • 6.9

Good to know

  • Nice building
  • Pleasant hotel grounds
  • Friendly atmosphere
  • Delicious fish & seafood

Nearby

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    About

    Location. This luxury resort is situated on a Lapu Lapu beach. The property is a 15-minute drive from the international airport and 15 km (9 miles) from SM City Cebu and Cebu International Convention Centre.

    Resort Features.

    Shangri-La's Mactan Resort & Spa has a private beach, a health club, outdoor adult and children's pools, a spa tub, and a steam room. The large onsite spa offers massage and treatment rooms and beauty services. Business amenities at this 5-star property include a business center, complimentary high-speed Internet, and event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities.

    The property has several dining venues including 4 main restaurants, including Chinese cuisine at Tea of Spring, and a poolside bar, Buko. Guests are served a complimentary breakfast each morning. 24-hour room service is available. This property provides an airport shuttle (surcharge) and secure free parking. Additional amenities include a marina, a nightclub, and a fitness facility. Babysitting or child care can be provided for an extra charge.

    Guestrooms. Shangri-La's Mactan Resort & Spa has 530 guestrooms. All feature separate sitting areas, sofa beds, and desks with direct-dial phones and voice mail. Wired and wireless Internet access are complimentary. Televisions equipped with premium cable channels and pay movies are included. Bathrooms offer shower/tub combinations, scales, phones, and bathrobes. Additional amenities in all rooms include minibars, coffee/tea makers, complimentary bottled water, complimentary newspapers, and in-room safes. Turndown service is offered nightly and housekeeping is available. Cribs (infant beds) and rollaway beds (surcharge) are also provided.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Game room
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Private beach
    • Steam room
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 1,919 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.1 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
      8.6 "86% loved the sauna."
    • 9.1 "Wonderful beach."
      9.9 "Beach sports facilities are great, according to 99%."
      8.0 "80% appreciated the clean beach."
    • 8.6 "Breakfast is good."
      10.0 "100% were happy with the price of the breakfast."
    • 8.4 "Amenities are good."
      8.2 "82% thought the building was wonderful."
      8.7 "87% found the grounds to be nice."
      8.4 "84% enjoyed the lobby entrance."
      10.0 "100% loved the facilities for kids."
    • 6.9 "Rooms are ok."
      6.4 "Only 64% said rooms were clean enough."
      6.0 "Only 60% thought the shower was ok."
      6.9 "Only 69% thought the air conditioning was adequate."
    • 4.2 "Value below average."
      4.4 "The price was too high for 56%."
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    Overall rating

    8.8 Excellent
    based on 614 reviews
    • 9.3 "Wonderful beach."
      9.7 "Beach sports facilities are great, according to 97%."
    • 9.2 "Excellent wellness & sports facilities."
      9.7 "top-notch fitness area, thought 97%."
    • 8.6 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
      8.4 "84% enjoyed the lobby entrance."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 6.9 "Food is average."
      6.9 "Only 69% were satisfied with the menu."
      6.1 "Desserts were ok, said 61%."
    • 4.1 "Value below average."
      4.2 "The price was too high for 58%."
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    Overall rating

    8.8 Excellent
    based on 1,228 reviews
    • 9.5 "Wonderful beach."
      9.9 "Beach sports facilities are great, according to 99%."
      8.4 "84% appreciated the clean beach."
    • 9.2 "Excellent wellness & sports facilities."
    • 8.8 "Breakfast is good."
    • 8.6 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      8.8 "88% found the grounds to be nice."
      8.4 "84% enjoyed the lobby entrance."
      10.0 "100% loved the facilities for kids."
    • 8.3 "Great service."
      8.1 "81% thought the service was very professional."
      8.0 "Housekeeping was great, according to 80%."
      8.5 "85% were happy with the shuttle service."
    • 5.9 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      6.8 "Beds were acceptable for 68%."
      5.7 "Only 57% thought the shower was ok."
      6.0 "Only 60% thought the air conditioning was adequate."
    • 3.7 "Value below average."
      4.0 "The price was too high for 60%."
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    Overall rating

    8.5 Excellent
    based on 19 reviews
    • 8.2 "Great service."
    • 7.1 "Nice rooms."

    Overall rating

    8.5 Excellent
    based on 57 reviews
    • 8.9 "Beach is lovely."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 8.3 "Amenities are good."
      8.0 "80% thought the building was wonderful."
      8.9 "89% found the grounds to be nice."
    • 6.9 "Vibe was decent."
    • 6.4 "Rooms are ok."
    • 3.6 "Value below average."
    Hotel type
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Nice building"
    "Pleasant hotel grounds"
    "Friendly atmosphere"
    "Delicious fish & seafood"
    data provided by TrustYou

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