Overview

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Shangri-La's Mactan Resort & Spa
Top Beach Hotel

Punta Engano Road, Lapu-Lapu City 6015, Philippines
+63 322 310 288

€267+

Overall guest ratings

8.9/10 Excellent
based on 1,988 reviews

Review highlights

  • 10.0
  • 9.3
  • 9.1
  • 6.6

Good to know

  • Professional service
  • Nice building
  • Pleasant hotel grounds
  • Delicious fish & seafood

Nearby

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    About

    Location. This luxury resort is situated on a Lapu Lapu beach. The property is a 15-minute drive from the international airport and 15 km (9 miles) from SM City Cebu and Cebu International Convention Centre.

    Resort Features.

    Shangri-La's Mactan Resort & Spa has a private beach, a health club, outdoor adult and children's pools, a spa tub, and a steam room. The large onsite spa offers massage and treatment rooms and beauty services. Business amenities at this 5-star property include a business center, complimentary high-speed Internet, and event facilities consist of a ballroom, exhibit space, conference rooms, and banquet facilities.

    The property has several dining venues including 4 main restaurants, including Chinese cuisine at Tea of Spring, and a poolside bar, Buko. Guests are served a complimentary breakfast each morning. 24-hour room service is available. This property provides an airport shuttle (surcharge) and secure free parking. Additional amenities include a marina, a nightclub, and a fitness facility. Babysitting or child care can be provided for an extra charge.

    Guestrooms. Shangri-La's Mactan Resort & Spa has 530 guestrooms. All feature separate sitting areas, sofa beds, and desks with direct-dial phones and voice mail. Wired and wireless Internet access are complimentary. Televisions equipped with premium cable channels and pay movies are included. Bathrooms offer shower/tub combinations, scales, phones, and bathrobes. Additional amenities in all rooms include minibars, coffee/tea makers, complimentary bottled water, complimentary newspapers, and in-room safes. Turndown service is offered nightly and housekeeping is available. Cribs (infant beds) and rollaway beds (surcharge) are also provided.

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    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Tennis
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Game room
    • Child pool
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Private beach
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    based on 1,988 reviews
    • 10.0 "Internet works perfectly."
      10.0 "100% said the wifi quality was great."
    • 9.3 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.1 "Excellent breakfast."
    • 9.1 "Wonderful beach."
      9.9 "Beach sports facilities are great, according to 99%."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
      10.0 "100% said the recreation staff was great."
      7.6 "Housekeeping was great, according to 76%."
      8.9 "Hotel security was great, thought 89%."
      7.7 "77% found the restaurant service to be one of the best."
    • 6.6 "Rooms are ok."
      5.0 "For only 50%, the bathroom was ok."
      6.7 "Only 67% said rooms were clean enough."
      5.8 "Only 58% thought the shower was ok."
      5.9 "Only 59% thought the furniture was functional."
      5.0 "Only 50% thought the air conditioning was adequate."
    • 4.4 "Value below average."
      3.1 "The price was too high for 69%."
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    Overall rating

    8.8 Excellent
    based on 656 reviews
    • 9.4 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.4 "Wonderful beach."
      9.7 "Beach sports facilities are great, according to 97%."
    • 8.9 "Breakfast is good."
    • 8.7 "Amenities are good."
      8.4 "84% thought the building was wonderful."
      8.9 "89% found the grounds to be nice."
      7.9 "79% enjoyed the lobby entrance."
    • 8.6 "Great service."
      7.8 "78% thought the service was very professional."
    • 6.7 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 4.8 "Value below average."
      3.3 "The price was too high for 67%."
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    Overall rating

    8.9 Excellent
    based on 1,192 reviews
    • 9.4 "Excellent wellness & sports facilities."
    • 9.3 "Wonderful beach."
      9.9 "Beach sports facilities are great, according to 99%."
    • 9.0 "Excellent breakfast."
    • 8.9 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
      10.0 "100% said the recreation staff was great."
      7.8 "Housekeeping was great, according to 78%."
    • 8.8 "Pool is good."
    • 6.9 "Location is acceptable."
      6.0 "Only 60% were satisfied with the proximity to shopping."
    • 6.6 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      5.3 "Only 53% thought the shower was ok."
      6.2 "Only 62% thought the furniture was functional."
    • 3.9 "Value below average."
      2.8 "The price was too high for 72%."
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    Overall rating

    8.3 Excellent
    based on 139 reviews
    • 9.2 "Excellent breakfast."
    • 8.7 "Beach is lovely."
    • 8.3 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 7.8 "Tasty food."
    • 7.7 "Good amenities."
      7.2 "72% thought the building was wonderful."
    • 6.6 "Vibe was decent."
    • 5.8 "Rooms are ok."
    • 3.8 "Value below average."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Professional service"
    "Nice building"
    "Pleasant hotel grounds"
    "Delicious fish & seafood"
    data provided by TrustYou

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