Overview

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The Hotel Lancaster

26 East Chestnut Street, Lancaster, PA 17602, United States
+1 717 394 0900

€88+

Overall guest ratings

7.9/10 Good
based on 595 reviews

Review highlights

  • 8.8
  • 8.6
  • 3.7
  • 3.5

Good to know

  • Friendly service

Nearby

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    About

    Enjoy your visit to Lancaster with a stay at The Hotel Lancaster. Guests can visit the fitness center for a workout, and free perks include continental breakfast and WiFi.

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    Hotels.com

    AMENITIES

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Concierge service
    • Meeting/Banquet facilities
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    based on 595 reviews
    • 8.8 "Location is great."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.5 "75% thought the service was very professional."
    • 6.3 "Rooms are ok."
      5.3 "53% thought the minibar was ok."
      5.0 "For only 50%, the tv was ok."
    • 5.3 "Food is average."
      5.9 "Desserts were ok, said 59%."
    • 3.7 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      0.5 "95% complained about the elevator."
    • 3.5 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.3 "Breakfast is below average."
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    Overall rating

    7.9 Good
    based on 357 reviews
    • 8.8 "Location is great."
      9.0 "90% liked the proximity to shopping."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.6 "76% said the reception staff was great."
    • 5.8 "Rooms are ok."
    • 5.3 "Food is average."
      5.8 "Desserts were ok, said 58%."
    • 5.0 "Average comfort."
      3.3 "67% thought it was too noisy."
      4.0 "60% said rooms were small."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.5 "Breakfast is below average."
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    Overall rating

    7.9 Good
    based on 178 reviews
    • 8.7 "Location is great."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.7 "Good cleanliness."
      7.6 "76% said rooms were clean."
    • 6.0 "Rooms are ok."
    • 5.9 "Average value."
    • 5.5 "Food is average."
    • 3.9 "Bad amenities."
      3.7 "63% thought the building wasn't nice."
    • 3.1 "Awful breakfast."
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    Overall rating

    7.7 Good
    based on 29 reviews
    • 9.0 "Terrific location."
    • 8.8 "Great service."
    • 6.4 "Rooms are ok."

    Overall rating

    8.3 Excellent
    based on 29 reviews
    • 9.0 "Terrific location."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.8 "Vibe was decent."
    • 6.4 "Rooms are ok."
    • 5.6 "Average comfort."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention
    lancaster
    easy to walk to restaurants
    walk downtown area
    safe to walk
    cereal muffins
    outside were very loud
    helpful breakfast was ok
    old crt
    ticket parking
    drapes on windows
    pleased with value
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