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Value for money
Distance to city centre
|Denpasar Bali Ngurah Rai|
Distance to airport
|"Very spacious room which we enjoyed!"||(in 27 reviews)|
|"Great friendly staff and presentation."||(in 31 reviews)|
|"Breakfast buffet was a winner!"||(in 17 reviews)|
|"Food, facilities and staff were excrllent."||(in 5 reviews)|
|"Kids screaming in the pool."||(in 4 reviews)|
|"The food ordered from room service was bland."||(in 4 reviews)|
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Overall Good Stay
Provided us with bikes for 3 hours.
Everything was good!
Front Desk Receptionst Fantastic!
Eka should be the Aston Kuta "Employee of the Year". - she turned what started as a very low experience coming to Bali into an extremely positive , enjoyable and memorable experience. Only because she "cared".... Eka has a great customer service focus, is attentive, willing to go "beyond" her duty to address issues, was helpful, always respectfull, and courteous. If I return to Bali, and if I choose the Aston Kuta, it will be due entirely to Eka. She is one of a kind......I can not compliment her enough!!
No shuttle service to the airport, wifi was weak and sporadic in 501, had issues with shower, which took three days to resolve, what were the food chits and beverage chit for? I tried to use the beverage chit on the 7th floor lounge, and was told that it was not for there! Very confusing....very little customer attention during breakfasts.....
It is children friendly with a kids club. The family room is big enough for 2 adults & 2 kids. Staff were friendly & efficient.
The hotel was short of baby cots although they managed to get one later after i complained.The toilet clogged up & bathtub had hair clogging the drain.
That WI-FI only was avaiable in the lobby.
The pool, the staff, brekfast,.....
A stay at Aston Kuta Hotel and Residence places you in the heart of Kuta, within a 15-minute walk of Tuban Beach and Discovery Shopping Mall. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Kuta? This hotel features 75 square feet (7 square meters) of event facilities. A roundtrip airport shuttle is complimentary (available on request).
based on 218 reviews
Value for money
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Reviews about Aston Kuta Hotel and Residence
Most popular landmarks
- Discovery Shopping Mall 1 km
- Waterbom Park 1 km
- Kuta Theater 1.1 km
- Segara Beach 1.3 km
- Kuta Art Market 1.4 km
- Kuta Square 1.5 km