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Novotel Kuala Lumpur City Centre

2 Jalan Kia Peng, Kuala Lumpur 50450, Malaysia
+60 321 470 888

€49+

Overall guest ratings

7.5/10 Good
based on 1,630 reviews

Review highlights

  • 10.0
  • 9.4
  • 4.9
  • 4.9

Good to know

  • Professional service

Nearby

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    About

    Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between Petronas Twin Towers and Bukit Bintang Shopping District. Major shopping malls Suria KLCC and Pavilion KL are easily accessible by foot using pedestrian sky bridge, including monorail and LRT train station that connect to the main transport hub, KL Sentral. Ideal for business travelers, the hotel provides free parking facilities upon reservation, air-conditioned rooms with high-speed WiFi access.

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    accorhotels.com

    AMENITIES

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Gift shop
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.5 Good
    based on 1,630 reviews
    • 10.0 "Incredible bar."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.5 "95% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.6 "Good service."
      8.8 "88% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
    • 7.1 "Good breakfast."
    • 5.3 "Pool is mediocre."
    • 4.9 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      1.1 "89% complained about the elevator."
      2.8 "72% were unhappy with the handicap accessible facilities."
    • 4.9 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 4.1 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      1.3 "Air conditioning was criticized by 87%."
      2.4 "76% thought it was too noisy."
    • 3.9 "Not very clean."
      3.3 "67% said rooms were dirty."
      1.5 "85% said the bathroom was dirty."
    • 3.5 "Rooms are not good."
      2.7 "73% complained about the bathroom."
      3.3 "67% said rooms were dirty."
      3.6 "64% didn't like the uncomfortable beds."
      0.5 "95% thought they were poorly maintained."
      0.8 "For 92%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      1.5 "85% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
      3.5 "65% had problems with the shower."
      2.8 "72% were disappointed with the minibar."
      0.7 "93% thought the tv was sub-standard."
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    Overall rating

    7.5 Good
    based on 554 reviews
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
    • 7.5 "Good breakfast."
    • 7.4 "Good service."
      8.8 "88% found the staff to be very friendly."
    • 5.2 "Pool is mediocre."
    • 5.0 "Internet is average."
    • 4.3 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 3.4 "Not very comfortable."
      3.4 "66% didn't like the uncomfortable beds."
      1.1 "Air conditioning was criticized by 89%."
      2.1 "79% thought it was too noisy."
    • 3.4 "Not very clean."
      3.0 "70% said rooms were dirty."
      1.4 "86% said the bathroom was dirty."
    • 2.6 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
    • 2.6 "Awful rooms."
      3.0 "70% said rooms were dirty."
      2.3 "77% complained about the bathroom."
      3.4 "66% didn't like the uncomfortable beds."
      0.4 "96% thought they were poorly maintained."
      0.7 "For 93%, the rooms looked old."
      1.1 "Air conditioning was criticized by 89%."
      1.4 "86% said the bathroom was dirty."
      3.1 "69% were disappointed with the minibar."
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    Overall rating

    7.7 Good
    based on 391 reviews
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 7.6 "Good service."
      8.6 "86% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 5.5 "Pool is mediocre."
    • 5.3 "Internet is average."
    • 4.6 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 4.1 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
    • 3.8 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.7 "63% didn't like the uncomfortable beds."
      3.5 "65% said rooms were dirty."
      0.5 "95% thought they were poorly maintained."
    • 3.5 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    7.1 Good
    based on 309 reviews
    • 9.5 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 7.7 "Good service."
      8.9 "89% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 6.8 "Breakfast is mediocre."
    • 6.6 "Food is average."
    • 5.4 "Internet is average."
    • 4.7 "Bad amenities."
      4.5 "55% thought the building wasn't nice."
    • 4.4 "Not very clean."
      3.5 "65% said rooms were dirty."
    • 4.0 "Not very comfortable."
      3.8 "62% didn't like the uncomfortable beds."
      1.4 "Air conditioning was criticized by 86%."
    • 3.6 "Rooms are not good."
      2.8 "72% complained about the bathroom."
      3.8 "62% didn't like the uncomfortable beds."
      1.1 "For 89%, the rooms looked old."
      1.4 "Air conditioning was criticized by 86%."
      3.5 "65% said rooms were dirty."
    • 3.2 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    7.2 Good
    based on 374 reviews
    • 9.7 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 7.1 "Good breakfast."
    • 6.9 "Service is ok."
      6.2 "62% said the reception staff was ok."
      6.8 "Only 68% thought the service was professional."
    • 4.9 "Bad amenities."
      4.6 "54% thought the building wasn't nice."
    • 4.6 "Internet is poor."
      4.2 "58% said the wifi quality was bad."
    • 3.9 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      2.6 "74% thought it was too noisy."
    • 3.6 "Not very clean."
      3.0 "70% said rooms were dirty."
    • 3.0 "Awful rooms."
      3.6 "64% didn't like the uncomfortable beds."
      2.4 "76% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      1.0 "For 90%, the rooms looked old."
      0.4 "96% thought they were poorly maintained."
      1.5 "85% found problems with the furniture."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    data provided by TrustYou

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